Promises made None kept.
Bus broke down.. No response from driver on whether they will get another bus. AbhiBus support team said as per ticket contract a cab driver will call me within two hours from breakdown. But I called after waiting for more than two hours. They kept reading a playbook but no action plan. No confirmation that someone will come and pickup. So it’s just a fake commitment to get customers. Beware.
Show more
Rude Behaviour of the driver
I was traveling in City travels from Coimbatore to Blr today. The driver was rude and unfriendly. He was upset that I was talking to someone when he called me, though I was waiting at the bus stop. The bus came and with 2 seconds I boarded the bus. He was asking me why I was on ph. My dad is in hospital, I got a call from hospital which will be important to me. Later when I went and asked him will he stop for rest room, his body language was so annoying and no proper response. And finally when I realised bus is not going via flyover. I asked him if he can stop at Hosa Road. He didn’t even say not possible and asked me to get down(indeed he started moving the bus so that I will get down). In the night time, passengers do request , why you get angry. I then was trying to give feedback not to behave like this, but he was like who are you to speak. While he didn’t use any wrong words , but his behaviour was rude and body language was annoying.
Show more
Response from developer
Hi !! We are very sorry to hear that you have had a negative experience with us. Please call us on 040 61656789 mentioning your contact number & booking details. Our team would get in touch with you-Team AbhiBus
Stress-Free Journey Thanks to Aisha
Last night, I was traveling on a connecting bus journey from Hyderabad to Delhi, and when I reached Bhopal, I found out that I would have to wait almost 5 hours for the next bus. It was a very frustrating and stressful situation for me at that moment.
Then I contacted customer care, and fortunately, I got connected with Aisha Siddique. I truly appreciate the way she handled the entire situation with such patience, professionalism, and care. She listened to my concern properly, understood the urgency, and managed everything so smoothly that my stress instantly turned into relief.
Her communication skills, calm behavior, and quick support made a huge difference in my travel experience. In today’s time, finding such genuine and responsible customer support is rare. Because of her excellent assistance, my trust in the service has increased even more.
A big thank you to Aisha Siddique for the outstanding support and kindness. Employees like her are the reason customers remember and appreciate a service. Highly appreciated and highly recommended! 🙌
Then I contacted customer care, and fortunately, I got connected with Aisha Siddique. I truly appreciate the way she handled the entire situation with such patience, professionalism, and care. She listened to my concern properly, understood the urgency, and managed everything so smoothly that my stress instantly turned into relief.
Her communication skills, calm behavior, and quick support made a huge difference in my travel experience. In today’s time, finding such genuine and responsible customer support is rare. Because of her excellent assistance, my trust in the service has increased even more.
A big thank you to Aisha Siddique for the outstanding support and kindness. Employees like her are the reason customers remember and appreciate a service. Highly appreciated and highly recommended! 🙌
Show more
Response from developer
Thank you for taking the time to write such a wonderful review! We truly appreciate your kind words about our service, and we will let the staff know to keep up the great work. Please come back and travel with us again next time. Team AbhiBus
No customer support
No customer care to enquire
Customer satisfaction by Support team
I would like to express my sincere appreciation for Ashfaq, the customer support supervisor at AbhiBus. The way he handled my issue was truly impressive and highly professional. From the beginning of the conversation until the resolution, he remained calm, polite, patient, and very supportive.
His communication skills were excellent, and he made sure to understand my concern properly before providing a solution. He responded quickly, guided me clearly, and ensured that my issue was resolved smoothly without any confusion. It is rare to find customer support executives who show this level of dedication and responsibility toward customers.
Ashfaq’s behavior reflects professionalism, commitment, and genuine care for customer satisfaction. Because of his support, my overall experience with AbhiBus became much better and more positive. I truly appreciate his effort, hard work, and respectful attitude.
Please convey my gratitude and appreciation to him. Employees like Ashfaq are a valuable asset to the company and deserve recognition for their outstanding service. Thank you once again for the excellent customer support experience.
His communication skills were excellent, and he made sure to understand my concern properly before providing a solution. He responded quickly, guided me clearly, and ensured that my issue was resolved smoothly without any confusion. It is rare to find customer support executives who show this level of dedication and responsibility toward customers.
Ashfaq’s behavior reflects professionalism, commitment, and genuine care for customer satisfaction. Because of his support, my overall experience with AbhiBus became much better and more positive. I truly appreciate his effort, hard work, and respectful attitude.
Please convey my gratitude and appreciation to him. Employees like Ashfaq are a valuable asset to the company and deserve recognition for their outstanding service. Thank you once again for the excellent customer support experience.
Show more
Response from developer
Thank you for taking the time to write such a wonderful review! We truly appreciate your kind words about our service, and we will let the staff know to keep up the great work. Please come back and travel with us again next time. Team AbhiBus
