Worst about decline fees
Even if you freeze your card, they still charge decline fees, pushing your balance further and further into the negative
Response from developer
Hi, we sincerely apologize for the frustration caused by the decline fees! This measure is designed to protect card security and prevent system abuse. To minimize the impact on our users, the first 3 declined transactions each month are automatically waived. We strongly advise against making repeated payment attempts immediately after a failure. Please check the specific decline reason in your transaction details, adjust your settings or balance, and try again. If your card is frozen, please avoid initiating payment requests on merchant platforms—merchant-initiated requests will still reach us even if the card is frozen. If you have any questions or need further assistance, please contact us via our in-app customer support!
Nul
Response from developer
Hi, we apologize for the delay! If no manual review is required, withdrawals are usually completed within 2 hours. If your withdrawal is delayed, please send your UID to support@redotpay.com or contact our in-app live chat, and our team will gladly expedite it for you right away!
scammer
Response from developer
Hi! We sincerely hope to help you. If you have any needs or inquiries, please feel free to send an email to support@redotpay.com or reach out to our online customer service directly within the app. We will do our absolute best to assist you. Thank you so much for your support!
Scam
Cela fait plusieurs jours que mon compte est « restreint » et là sans qu’on m’explique pourquoi des sous ont été transféré sans mon consentement. Et aucune assistance de leur part pour m’expliquer
SURTOUT NE VOUS INSCRIVEZ PAS
Response from developer
Hi bartolino13, we sincerely apologize for the inconvenience! We take account security very seriously. Your funds are safe, and the account restriction may be due to incomplete verification. Please contact us via in-app customer support so we can investigate and assist you immediately!
さいこー
Response from developer
Hi みるくー☆, thanks so much for the positive rating! We’re thrilled to have you as part of our community and happy to hear you’re enjoying the experience. If there’s ever anything we can do to make RedotPay even better for you, just let us know.
