RedotPay User Reviews

Customer Experience

Positive experience47.3% of reviews
Neutral5.3% of reviews
Negative experience47.3% of reviews

~ Based on 243 written reviews from the US App Store.

What users say

Is RedotPay Safe?

RedotPay: Crypto Card & Pay appears safe based on user ratings. AppsHunter Safety Score for RedotPay is 95/100.

This assessment is based on 3,891 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.2% of ratings point to a safe experience
1.4% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 3,891 App Store ratings for RedotPay.

Is RedotPay Legit?

RedotPay: Crypto Card & Pay appears to be a legitimate app. AppsHunter Legitimacy Score for RedotPay is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Scam

ATTENTION CETTE APPLICATION EST UTILISÉE PAR DES ARNAQUEURS.
Cela fait plusieurs jours que mon compte est « restreint » et là sans qu’on m’explique pourquoi des sous ont été transféré sans mon consentement. Et aucune assistance de leur part pour m’expliquer
SURTOUT NE VOUS INSCRIVEZ PAS

Response from developer

Hi bartolino13, we sincerely apologize for the inconvenience! We take account security very seriously. Your funds are safe, and the account restriction may be due to incomplete verification. Please contact us via in-app customer support so we can investigate and assist you immediately!

さいこー

めっちゃ使えるよ

Response from developer

Hi みるくー☆, thanks so much for the positive rating! We’re thrilled to have you as part of our community and happy to hear you’re enjoying the experience. If there’s ever anything we can do to make RedotPay even better for you, just let us know.

Doesn’t work, support is Ai slop

Stuck in infinite loop trying to add funds. No other method to pay in fiat.

Restricted for US customers

It seems to be a good platform with great services but USA customers are not allowed to use it

法的氏名ローマ字変更の件で。

Redotpay側の自動翻訳のミスにより、
法的氏名ローマ字変更の申請中の者です。

修正して貰うために1週間前にパスポートを送付済みにもかかわらず、
修正完了の全然連絡が全く無い。

カスタマサービスに連絡しても事務的な答えしか返ってこないし、

法的氏名の変更が終了しない事には、
カード作成の申請が出来ないので非常に困っている。

何とかならないのか?

Response from developer

Hi sig1919! We’re truly sorry for the inconvenience. If your verification submission fails and you cannot resubmit it, you may contact us to request a manual review of the system’s audit result, and the outcome of manual review shall be final. Please rest assured that this decision was made in accordance with regulatory requirements and does not suggest any wrongdoing on your part. While we’re unable to share further details at this time, your understanding and patience mean a lot to us, and we’re here to support you if you have any questions.

About billing address

If i try to buy virtual card .in that page , billing address of that virtual card section show when I try to select country but India it’s not available plz allow it . As soon as possible

Response from developer

Hi there, We are sorry for the inconvenience, but since card applications are currently not supported in India, the system cannot accept India as a billing address. We sincerely apologize for any frustration this may cause and appreciate your understanding and support! We look forward to potential future policy adjustments so that we can serve you soon.

This app sucks

cannot verify and support does not exist

Region selection

Im unable to find india region in address for card

Response from developer

Hi Ankii06. We are sorry to inform you that we currently do not support physical card shipping to India. Thank you very much for your support, and we look forward to restoring these services in your country as soon as possible.

Ipad version

the app on ipads doesn’t appear in appropriate dimensions.

You will loose money , don’t use this app

I deposited $150 and till now I have not seen the money and it shows successfully on the hash id I sent from , I need my money reddot !!

Top

Top

Wonderful

Wonderful

Scammer

They scammed me … i have send bnb to my redotpay adress and they dont credited that to my account but its clearly showing in bsc scan . They are saying i send to wrong adress . But thats also showing in bsc scan that i send to correct adress. They are scamming

Response from developer

Hi Appbloo, We understand your concern and would like to clarify. Please double-check whether the receiving address shown on BSC Scan matches your RedotPay deposit address for that specific token and network exactly. Incorrect deposits (such as mismatched address, network, or token) typically cannot be credited, and once a transaction is confirmed on-chain, we are unable to intervene or reverse it. Thank you for your understanding and cooperation.

Transfer amount can’t write on macbook

When tries to transfer amount by redot another users, the Transfer amount can’t write into number. when click on digit number and key digit goes to hide and not write the number. even macbook keyboard digit also not working, fix the issue

Response from developer

Hi Tanbir Hossen, Thank you for your feedback. Regarding the issue where you are unable to enter the transfer amount, we recommend updating the App to the latest version and trying again. If the issue persists, please feel free to contact us with relevant details such as your device model, App version, and a screen recording of the issue – we will assist you in investigating. Thank you for your understanding and support.

Identity Verification failed

This new update is not allowing you to do identity verification at all. Can you fix this? Please!

Nice payment card for stablecoins

Have not seen any more convenient crypto and payment app to pay with stablecoins so far. Simple setup, easy to use and good amount of daily spending limit if needed. No technical or other issues until now. Perfect for me.

Response from developer

Hi botobata, thanks so much for the positive rating! We’re thrilled to have you as part of our community and happy to hear you’re enjoying the experience. If there’s ever anything we can do to make RedotPay even better for you, just let us know.

Fraud

Do not create account on this app completely fraud i created account and get virtual card but it is not working in india.i am not able to do payments with this card.

Response from developer

Hi Sandycool007, We understand your frustration with using the card in India, and we sincerely apologize for any inconvenience. We would like to clarify that RedotPay virtual cards do work in India. Regarding your failed payment, please check the transaction history in your App: If there is a transaction record, the payment request was sent but declined – you can view the specific reason provided by the system; If there is no transaction record, it means the merchant did not accept this card as a payment method – we suggest trying a different merchant. Should you have any further questions, please feel free to contact us via in-app live chat or email us at customercare@redotpay.com. We are here to help.

Do not use redot !!

This people will lock your money for no reason and ask you to provide documents to prove your wealth and money, and after you provide it they will tell you that it’s not accepted and request for another thing and the whole process keeps on going on and on !!!
Do not use REDOT !!
Do not use REDOT !!

They have a very poor customer service process

They are fake !!
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Bad experience with the app

The app has too many bugs. It is impossible to upload and validate our proof-of-funds and proof-of-wealth documents. That’s crazy!

Nutzung von Redotpay

Zu Beginn war ich skeptisch bei dieser App. Meine erste Einzahlung war relativ lange in der Pipeline, bis sie bewilligt wurde. Es hat ca. 3 Tage gebraucht, bis der Validierungsprozess meiner Einzahlung in EURO bewilligt wurde. Der Validierungsprozess findet überwiegend automatisiert und nur auf Englisch statt. Eine Optimierung bei diesem Prozess wäre hilfreich, indem man im Support in der App Menschen einsetzen würde, die flexibler als die interne AI/KI reagieren und kleine Unstimmigkeiten schneller verstehen und ändern könnten. Nach diesem Prozess läuft alles schnell, reibungslos und zuverlässig. Ich bin nun von Nexo zu Redotpay gewechselt und bis jetzt kann ich Redotpay, auf wenn die erste Einzahlungsvalidierung etwas „nervig“ war, sehr zufrieden! :-)
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Response from developer

Thank you very much for your detailed feedback. Hi A.P.777, We sincerely apologize for the extended validation time on your first EUR deposit. This process involves both automated system screening and manual review, and typically takes 1–3 business days to complete. Should you need to expedite any future requests or have other questions, please feel free to reach out to us via the in-app live chat—we will prioritize your case. We are truly delighted to hear that you are overall satisfied with our service. Your recognition means a great deal to us, and we will continue to improve our processes to provide you with an even smoother experience.