Scam
Cela fait plusieurs jours que mon compte est « restreint » et là sans qu’on m’explique pourquoi des sous ont été transféré sans mon consentement. Et aucune assistance de leur part pour m’expliquer
SURTOUT NE VOUS INSCRIVEZ PAS
Response from developer
Hi bartolino13, we sincerely apologize for the inconvenience! We take account security very seriously. Your funds are safe, and the account restriction may be due to incomplete verification. Please contact us via in-app customer support so we can investigate and assist you immediately!
さいこー
Response from developer
Hi みるくー☆, thanks so much for the positive rating! We’re thrilled to have you as part of our community and happy to hear you’re enjoying the experience. If there’s ever anything we can do to make RedotPay even better for you, just let us know.
Doesn’t work, support is Ai slop
Restricted for US customers
法的氏名ローマ字変更の件で。
法的氏名ローマ字変更の申請中の者です。
修正して貰うために1週間前にパスポートを送付済みにもかかわらず、
修正完了の全然連絡が全く無い。
カスタマサービスに連絡しても事務的な答えしか返ってこないし、
法的氏名の変更が終了しない事には、
カード作成の申請が出来ないので非常に困っている。
何とかならないのか?
Response from developer
Hi sig1919! We’re truly sorry for the inconvenience. If your verification submission fails and you cannot resubmit it, you may contact us to request a manual review of the system’s audit result, and the outcome of manual review shall be final. Please rest assured that this decision was made in accordance with regulatory requirements and does not suggest any wrongdoing on your part. While we’re unable to share further details at this time, your understanding and patience mean a lot to us, and we’re here to support you if you have any questions.
About billing address
Response from developer
Hi there, We are sorry for the inconvenience, but since card applications are currently not supported in India, the system cannot accept India as a billing address. We sincerely apologize for any frustration this may cause and appreciate your understanding and support! We look forward to potential future policy adjustments so that we can serve you soon.
This app sucks
Region selection
Response from developer
Hi Ankii06. We are sorry to inform you that we currently do not support physical card shipping to India. Thank you very much for your support, and we look forward to restoring these services in your country as soon as possible.
Ipad version
You will loose money , don’t use this app
Top
Wonderful
Scammer
Response from developer
Hi Appbloo, We understand your concern and would like to clarify. Please double-check whether the receiving address shown on BSC Scan matches your RedotPay deposit address for that specific token and network exactly. Incorrect deposits (such as mismatched address, network, or token) typically cannot be credited, and once a transaction is confirmed on-chain, we are unable to intervene or reverse it. Thank you for your understanding and cooperation.
Transfer amount can’t write on macbook
Response from developer
Hi Tanbir Hossen, Thank you for your feedback. Regarding the issue where you are unable to enter the transfer amount, we recommend updating the App to the latest version and trying again. If the issue persists, please feel free to contact us with relevant details such as your device model, App version, and a screen recording of the issue – we will assist you in investigating. Thank you for your understanding and support.
Identity Verification failed
Nice payment card for stablecoins
Response from developer
Hi botobata, thanks so much for the positive rating! We’re thrilled to have you as part of our community and happy to hear you’re enjoying the experience. If there’s ever anything we can do to make RedotPay even better for you, just let us know.
Fraud
Response from developer
Hi Sandycool007, We understand your frustration with using the card in India, and we sincerely apologize for any inconvenience. We would like to clarify that RedotPay virtual cards do work in India. Regarding your failed payment, please check the transaction history in your App: If there is a transaction record, the payment request was sent but declined – you can view the specific reason provided by the system; If there is no transaction record, it means the merchant did not accept this card as a payment method – we suggest trying a different merchant. Should you have any further questions, please feel free to contact us via in-app live chat or email us at customercare@redotpay.com. We are here to help.
Do not use redot !!
Do not use REDOT !!
Do not use REDOT !!
They have a very poor customer service process
They are fake !!
Bad experience with the app
Nutzung von Redotpay
Response from developer
Thank you very much for your detailed feedback. Hi A.P.777, We sincerely apologize for the extended validation time on your first EUR deposit. This process involves both automated system screening and manual review, and typically takes 1–3 business days to complete. Should you need to expedite any future requests or have other questions, please feel free to reach out to us via the in-app live chat—we will prioritize your case. We are truly delighted to hear that you are overall satisfied with our service. Your recognition means a great deal to us, and we will continue to improve our processes to provide you with an even smoother experience.
