Redotpay crypto card and wallet
The best crypto wallet for me! With A grade cybersecurity
Response from developer
Hi, thanks so much for the positive rating! We’re thrilled to have you as part of our community and happy to hear you’re enjoying the experience. If there’s ever anything we can do to make RedotPay even better for you, just let us know.
ليبيا
Best bank till now
Worst about decline fees
Even if you freeze your card, they still charge decline fees, pushing your balance further and further into the negative
Response from developer
Hi, we sincerely apologize for the frustration caused by the decline fees! This measure is designed to protect card security and prevent system abuse. To minimize the impact on our users, the first 3 declined transactions each month are automatically waived. We strongly advise against making repeated payment attempts immediately after a failure. Please check the specific decline reason in your transaction details, adjust your settings or balance, and try again. If your card is frozen, please avoid initiating payment requests on merchant platforms—merchant-initiated requests will still reach us even if the card is frozen. If you have any questions or need further assistance, please contact us via our in-app customer support!
RedotPay Not Refunding My USD $1000 After Weeks
On August 11, 2026, I transferred USD 1,000 from my own U.S. bank account to fund my RedotPay account. RedotPay placed the deposit under review and requested extensive verification and source-of-funds documentation. I cooperated with reasonable verification requirements, but ultimately the deposit was not approved.
On August 13, RedotPay emailed me confirming that the transfer had been cancelled and the funds would be returned to the original account within 3–7 business days.
Approx three weeks have now passed, and I still have not received my $1,000 back.
I have contacted customer support repeatedly. My case has been “escalated” multiple times and I have repeatedly been asked to wait, but there has been no actual resolution.
To make matters worse, RedotPay directed me to a refund form that does not properly accommodate my original U.S. bank account. It simultaneously asks for details such as an IBAN, UK Sort Code and SWIFT Code. A U.S. account does not have an IBAN or UK Sort Code. I even provided my Wise UK account as an alternative, and that was rejected as well.
I have repeatedly offered to provide the complete details of the original U.S. account from which RedotPay received the $1,000, so there should be no reason the funds cannot simply be returned to their source.
What concerns me most is not that the original deposit was rejected. A financial institution is entitled to conduct compliance checks. The problem is that RedotPay took possession of my $1,000, cancelled the transaction, explicitly promised in writing to return it within 3–7 business days, and has still not returned it weeks later.
I have now issued RedotPay a formal final demand for the return of my funds. If this remains unresolved, I intend to escalate the matter to the Hong Kong Consumer Council, relevant Hong Kong regulatory authorities, and pursue any other available consumer-protection and legal remedies.
I will update this review if and when RedotPay returns my $1,000. Until then, based on my experience, I would strongly advise customers to exercise caution when depositing substantial funds with RedotPay.
Nul
Response from developer
Hi, we apologize for the delay! If no manual review is required, withdrawals are usually completed within 2 hours. If your withdrawal is delayed, please send your UID to support@redotpay.com or contact our in-app live chat, and our team will gladly expedite it for you right away!
Scam Billing and Deceptive Decline Fees!
E.
Super
Super App
After update not working
scammer
Response from developer
Hi! We sincerely hope to help you. If you have any needs or inquiries, please feel free to send an email to support@redotpay.com or reach out to our online customer service directly within the app. We will do our absolute best to assist you. Thank you so much for your support!
Scam
Cela fait plusieurs jours que mon compte est « restreint » et là sans qu’on m’explique pourquoi des sous ont été transféré sans mon consentement. Et aucune assistance de leur part pour m’expliquer
SURTOUT NE VOUS INSCRIVEZ PAS
Response from developer
Hi bartolino13, we sincerely apologize for the inconvenience! We take account security very seriously. Your funds are safe, and the account restriction may be due to incomplete verification. Please contact us via in-app customer support so we can investigate and assist you immediately!
さいこー
Response from developer
Hi みるくー☆, thanks so much for the positive rating! We’re thrilled to have you as part of our community and happy to hear you’re enjoying the experience. If there’s ever anything we can do to make RedotPay even better for you, just let us know.
Doesn’t work, support is Ai slop
Restricted for US customers
法的氏名ローマ字変更の件で。
法的氏名ローマ字変更の申請中の者です。
修正して貰うために1週間前にパスポートを送付済みにもかかわらず、
修正完了の全然連絡が全く無い。
カスタマサービスに連絡しても事務的な答えしか返ってこないし、
法的氏名の変更が終了しない事には、
カード作成の申請が出来ないので非常に困っている。
何とかならないのか？
Response from developer
Hi sig1919! We’re truly sorry for the inconvenience. If your verification submission fails and you cannot resubmit it, you may contact us to request a manual review of the system’s audit result, and the outcome of manual review shall be final. Please rest assured that this decision was made in accordance with regulatory requirements and does not suggest any wrongdoing on your part. While we’re unable to share further details at this time, your understanding and patience mean a lot to us, and we’re here to support you if you have any questions.
About billing address
Response from developer
Hi there, We are sorry for the inconvenience, but since card applications are currently not supported in India, the system cannot accept India as a billing address. We sincerely apologize for any frustration this may cause and appreciate your understanding and support! We look forward to potential future policy adjustments so that we can serve you soon.
This app sucks
Region selection
Response from developer
Hi Ankii06. We are sorry to inform you that we currently do not support physical card shipping to India. Thank you very much for your support, and we look forward to restoring these services in your country as soon as possible.
