Region selection
Response from developer
Hi Ankii06. We are sorry to inform you that we currently do not support physical card shipping to India. Thank you very much for your support, and we look forward to restoring these services in your country as soon as possible.
Ipad version
You will loose money , don’t use this app
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Wonderful
Scammer
Response from developer
Hi Appbloo, We understand your concern and would like to clarify. Please double-check whether the receiving address shown on BSC Scan matches your RedotPay deposit address for that specific token and network exactly. Incorrect deposits (such as mismatched address, network, or token) typically cannot be credited, and once a transaction is confirmed on-chain, we are unable to intervene or reverse it. Thank you for your understanding and cooperation.
Transfer amount can’t write on macbook
Response from developer
Hi Tanbir Hossen, Thank you for your feedback. Regarding the issue where you are unable to enter the transfer amount, we recommend updating the App to the latest version and trying again. If the issue persists, please feel free to contact us with relevant details such as your device model, App version, and a screen recording of the issue – we will assist you in investigating. Thank you for your understanding and support.
Identity Verification failed
Nice payment card for stablecoins
Response from developer
Hi botobata, thanks so much for the positive rating! We’re thrilled to have you as part of our community and happy to hear you’re enjoying the experience. If there’s ever anything we can do to make RedotPay even better for you, just let us know.
Fraud
Response from developer
Hi Sandycool007, We understand your frustration with using the card in India, and we sincerely apologize for any inconvenience. We would like to clarify that RedotPay virtual cards do work in India. Regarding your failed payment, please check the transaction history in your App: If there is a transaction record, the payment request was sent but declined – you can view the specific reason provided by the system; If there is no transaction record, it means the merchant did not accept this card as a payment method – we suggest trying a different merchant. Should you have any further questions, please feel free to contact us via in-app live chat or email us at customercare@redotpay.com. We are here to help.
Do not use redot !!
Do not use REDOT !!
Do not use REDOT !!
They have a very poor customer service process
They are fake !!
Bad experience with the app
Nutzung von Redotpay
Response from developer
Thank you very much for your detailed feedback. Hi A.P.777, We sincerely apologize for the extended validation time on your first EUR deposit. This process involves both automated system screening and manual review, and typically takes 1–3 business days to complete. Should you need to expedite any future requests or have other questions, please feel free to reach out to us via the in-app live chat—we will prioritize your case. We are truly delighted to hear that you are overall satisfied with our service. Your recognition means a great deal to us, and we will continue to improve our processes to provide you with an even smoother experience.
World Class
Response from developer
Hi Mh1me.d, thanks so much for the positive rating! We’re thrilled to have you as part of our community and happy to hear you’re enjoying the experience. If there’s ever anything we can do to make RedotPay even better for you, just let us know.
カード申請
1回で認証拒否、
再提出不可と判定されるとか意味分からん。
海外のやつはホントダメだな。
サポートの返答も自動返信によるマニュアル通りの対応で最低。
Response from developer
Hi sig1919! We’re truly sorry for the inconvenience. If your verification submission fails and you cannot resubmit it, you may contact us to request a manual review of the system’s audit result, and the outcome of manual review shall be final. Please rest assured that this decision was made in accordance with regulatory requirements and does not suggest any wrongdoing on your part. While we’re unable to share further details at this time, your understanding and patience mean a lot to us, and we’re here to support you if you have any questions.
to Redotpay Service and Support
all my money in redotpay and I use their card everywhere all people asking me what is this card when I pay through apple pay
one day I withdraw money from a wallet to redotpay but it failed I contacted the support they just fixed that it was really easy to contact them and they are always helpful it’s just took me 3-4days they work hard I recommend everyone who’s travelling alot to use redotpay even traders they can use their usdt as a payment method to pay anywhere
Thank you so much redotpay for that great app.
Response from developer
Hi Em20o, thanks so much for the positive rating! We’re thrilled to have you as part of our community and happy to hear you’re enjoying the experience. If there’s ever anything we can do to make RedotPay even better for you, just let us know.
Don’t fall for it
Response from developer
Hi JohnnyL173, We understand your dissatisfaction and concerns, and we sincerely apologize for the delays and poor communication you encountered during the deposit process. This is by no means the experience we wish to provide you. Regarding your failed deposit, this was due to our system review flagging the transaction as potentially risky, with the aim of ensuring smooth subsequent transactions and safeguarding overall platform security. We fully understand the inconvenience this has caused, but such reviews are a necessary part of our security responsibilities. Regarding the refund address you initially provided, it turned out that it could not receive the refund, which required us to repeatedly confirm with you. After internal escalation and special handling, we have now accepted the address you provided and completed the review. At present, your refund is being expedited and we are prioritizing it to ensure it reaches you as soon as possible.
Vesna
Response from developer
Hi Vesna sxm, we apologize for the unpleasant experience. After your card is dispatched, you can track shipping updates within the APP. If the logistics information fails to update timely, you may contact us to check the delivery progress. We can also process a refund or resend the card upon your request. Thank you for your understanding and support.
Top
Response from developer
Hi Pupsi ich, thanks so much for the positive rating! We’re thrilled to have you as part of our community and happy to hear you’re enjoying the experience. If there’s ever anything we can do to make RedotPay even better for you, just let us know.
