Broken App
Can't connect my I Run 5 to it. App just crashes
Doesn’t work
Treadmill doesn’t connect, app freezes and is completely unusable
Unusable
March 2026 update has rendered the exercise tracking unusable. Will still connect to treadmill when using quick start but states workout is paused immediately and then hangs instead of loading the tracking interface. Massive bug, needs fixing now
Blocks connection to new iPhone
I only had the I-bike for a week with old iPhone 12 connected. I am unable to connect my new iPhone 17. Support said wait for an update to the app - that’s still not happened 😡
Unfortunately last update broke the app
Was working fine, allowed connection to treadmill, and send workouts, unfortunately the last update completely killed the apps ability to function - initiate anything it simply crashes
Recent update broke the app with my running machine
Can no longer use my treadmill with this app, despite buying it only a month or so ago. App connects to treadmill, start workout and then it just says “workout paused” and then says waiting whilst it goes around in circles over and over again. Please fix!
Updated app
Update has broken the app. Connects to treadmill but not showing any detail of the run, run also doesn’t show up in history.
Bad update?
The app hasn’t worked with my SL8.0 since the last update.
Does not work
Since the new update, the app stopped working. There are no pre set up work outs for the treadmill. Please fix it do i can go bk to my running routine.
New update has broken app
Since the most recent update in March 2026 I can no longer use the app
Not so good
App is glitchy and inaccurate. Numbers generated by the cycle screen are at times 40% off. Info saved to the app is worthless. Not a good app for training of any value.
The upgrade is worse
The app is worse now with this update, you can’t see any data anymore when the treadmill is being used
Update broke the app
Since the app update, the app doesn’t sync with my treadmill.
Broken after Update
The last update broke the app. Now, when the app is paired with the reebok exercise bike, none of the programmes sync to the correct resistance level. Level 1 setting on the app instantly jacks up to level 30 the bike. Resistance on the bike doesn’t change automatically as it changes in the app programme, so it needs to be done manually for each step. Very annoying. Clearly a bug in the update because this was working fine before - would have rated the app a 4 previously.
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App no longer works
Since the last upgrade it crashes when you press start.
Inoperative - useless
The app closes as soon as you press start. This happens on both iPad and iPhone.
Malfunctioning
I can’t use the “Quick start” option because it doesn’t connect to my treadmill and l can see my workout history but l can’t open individual entries.
Bought this treadmill based on being able to create my own workouts.
Bought this treadmill based on being able to create my own workouts. Downloaded the app, doesn’t let you. You can start and stop and track but that’s it. It doesn’t even show the correct treadmill on the Bluetooth settings. 24-48 hours for customer help too.
No longer Works
Unfortunately following the Console app update on 5th March the app no longer works with the bike as none of the classic routines interact and it’s simply a static bike for which the resistance can be updated manually.
Shame it has been ruined as it functioned well and used to do what was needed.
Shame it has been ruined as it functioned well and used to do what was needed.
FR30 resistance no longer controllable in 2.0.5
Everything worked until this latest app update. FR30 bike resistance is longer controlled correctly by the app!
