Great marketing, terrible products
I’ve never had a Red Sea product not break. Overpriced garbage.
Worthless and expensive
I bought two Red Sea lamps. Setting them up is a nightmare. The wi fi connection makes them actually very hard to use compared to non connected devices. Adding WiFi functionalities is not your skill Red Sea
Equipment doesn’t work with modern routers
App is great but as all new routers and 2.4ghz and 5ghz ur not able to split the connections to run the equipment and loosing connection all the times which is a pain. I now have a new sky full fibre router and none of the equipment works at all. I tried everything and nothing. I love Red Sea but there equipment should have been updated to work with all new WiFi routers.
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Angler
It is so difficult to connect these lights to WiFi and then anything wrong and they lose connectivity. Worst experience I’ve had with reef lights so far and the app is not too helpful either
Unusable
This app is the worst. It constantly crashes, logs you out, and I can’t even reset my password or login with a new account. Seriously, avoid Red Sea products like the plague and save yourself future headache.
Frustrating
The app is not even allowing me to sign up to program my lights very frustrating
Need better remote support
This app would be great if it worked as designed. Way too many bugs to be consistent enough to be trusted. I thought would be great for when I am out of town, the app now won’t stay on for more then 3 seconds. So, now I am not able to see or control anything. These redhead products are way too expensive expensive for the app to have this many problems!
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Aquarium control. Anywhere
Let’s ignore all of the six-year-old reviews that are giving this app one star. This app has come a long long way, the functionality is amazing. The controls are great. They’re constantly adding new devices and integrating them into the ReefBeat app. My only request. Is that they add native landscape support for things like iPads cause then this would be awesome and I can use an iPad to have a control panel
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The best
This is the best most user friendly equipment. I am brand new to this and went all out and built myself a custom 400 plus gallon tank. All the equipment I bought is from RedSea and it’s all been top notch super user friendly and overall some really good looking stuff. Support has been great helping me to learn how to use everything. The few little issues I had they helped me fix right away. Way to go to you and your team!!!
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Review
Purchased a roller mat and a auto top off I have 150 gallon swim tank and a 65 gallon reef tank. The app is so easy to use very good quality.
Liquid glass
Pls take out the liquid glass they are many bugs pls go back to the normal one or made a option to no use liquid glass
100% Horrible Software
So frustrating it’ll make you get out of years of reefing
Bad warranty service
I should give these folks a zero but wasn’t able
I love the Red Sea system when it’s working
I’ve had mine for two years and have a five year warranty
But that’s no good if u can’t get a hold of some one I the support group to respond to an issue
According to to their way of receiving help u submit a request and they will respond in 48 hours
Well i haven’t gotten a response in about ten days now and can’t seem to get anyone to respond
My problem is that the reef mat 1200 will not turn on and to get connected to the app
I believe it might be a hardware issue but I need the experts to tell me what needs to be done
If anyone knows how to contact a human at Red Sea please let me know on here
I love the Red Sea system when it’s working
I’ve had mine for two years and have a five year warranty
But that’s no good if u can’t get a hold of some one I the support group to respond to an issue
According to to their way of receiving help u submit a request and they will respond in 48 hours
Well i haven’t gotten a response in about ten days now and can’t seem to get anyone to respond
My problem is that the reef mat 1200 will not turn on and to get connected to the app
I believe it might be a hardware issue but I need the experts to tell me what needs to be done
If anyone knows how to contact a human at Red Sea please let me know on here
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What a waste!
Out of the box? Nope! New leak detector is indicating and leak and box wont even attempt to connect to anything! Never even tries to find any connections.
Very frustrated and will not repeat this sale (or similar) again!
Very frustrated and will not repeat this sale (or similar) again!
Read this review
I can sum up this app in just a few words. “Puerile slop with a nice cover…”
Set up a new account, prepare for password requirements to fail over and over. Minimum of 8 characters, 1 number and one special character. Yeah I spent about 15 minutes on this before it finally let me through. The best method is your words with capital letter, special character and then numbers in that order exactly. After WiFi connectivity is set up, prepare for scheduling, yourself only with the apps scheduling and wasting loads of time. Scheduling here is more like an after thought. The entire scheduling sequence, needs to be redesigned. It will allow you to create custom programs. But even when you set up sunrise and sunset times, it refuses to let me enter the time slot times between them. My Aqueon smart light and its BlueIQ user interface and its functionality, is light years ahead of this. Scheduling is a breeze, and you have full control of all aspects of the lights behavior. It may be that their non lighting products work better in the app. I would not count on it. Looks like the companies reputation for junk software was dead on.
I cannot overstate this enough. A fundamentally bad user experience awaits you. I DO not know how it is possible that the developers behind this app thought it was ready for release.
I’m an avid user of PixInsight, a high level image processing app for processing astronomical data. It has a high learning curve, and takes time to master. It relies heavily on scripting. I also do coding with windows apps. I can tell you, this app, was created using the laziest way possible. Emphasis on good looks, poor testing for functionality and bugs.
Set up a new account, prepare for password requirements to fail over and over. Minimum of 8 characters, 1 number and one special character. Yeah I spent about 15 minutes on this before it finally let me through. The best method is your words with capital letter, special character and then numbers in that order exactly. After WiFi connectivity is set up, prepare for scheduling, yourself only with the apps scheduling and wasting loads of time. Scheduling here is more like an after thought. The entire scheduling sequence, needs to be redesigned. It will allow you to create custom programs. But even when you set up sunrise and sunset times, it refuses to let me enter the time slot times between them. My Aqueon smart light and its BlueIQ user interface and its functionality, is light years ahead of this. Scheduling is a breeze, and you have full control of all aspects of the lights behavior. It may be that their non lighting products work better in the app. I would not count on it. Looks like the companies reputation for junk software was dead on.
I cannot overstate this enough. A fundamentally bad user experience awaits you. I DO not know how it is possible that the developers behind this app thought it was ready for release.
I’m an avid user of PixInsight, a high level image processing app for processing astronomical data. It has a high learning curve, and takes time to master. It relies heavily on scripting. I also do coding with windows apps. I can tell you, this app, was created using the laziest way possible. Emphasis on good looks, poor testing for functionality and bugs.
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Should be better
For a company that prizes itself on being the at the forefront of reefing, this app is a complete letdown.
There is so much more functionality that they should offer. The long awaited “dark mode” might be in the next update, when other developers have been doing it for years….
Gear is top tear, maybe get your app to be the same. It’s not like we can you the gear without it…
Prioritise the app!!
There is so much more functionality that they should offer. The long awaited “dark mode” might be in the next update, when other developers have been doing it for years….
Gear is top tear, maybe get your app to be the same. It’s not like we can you the gear without it…
Prioritise the app!!
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ReefBeat App
Horrible app! Very inconsistent and not very user friendly!
Update messed up ReefRun
Devices keep turning on and off every 10 minutes.
This app is awful
I cannot connect anything to my Internet. I reached out to the company. It was told they’re too busy right now to deal with it.
Has to be the wordy light system I’ve ever used
Not worth the hype or the price
