RegioJet User Reviews

RegioJet
RegioJet
Student Agency, k. s.

Customer Experience

Positive experience28.0% of reviews
Neutral2.7% of reviews
Negative experience69.3% of reviews

~ Based on 75 written reviews from the US App Store.

What users say

Is RegioJet Safe?

RegioJet appears safe based on user ratings. AppsHunter Safety Score for RegioJet is 93/100.

This assessment is based on 753 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.2% of ratings point to a safe experience
2.3% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 753 App Store ratings for RegioJet.

Is RegioJet Legit?

RegioJet appears to be a legitimate app. AppsHunter Legitimacy Score for RegioJet is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Trains are awful

The diagrams when choosing seats are always backwards, so you get a seat in the wrong direction, and stand at the wrong end of the platform. (Yes I've checked dozens of times, I'm not reading the chart wrong). The seats are large but not ergonomic, so you slide around and there is no comfortable position. I only recommend RJ for shorter trips in a pinch.
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Super

Alles TOP

Beste Zugreisen

Bin jedes Mal sehr zufrieden. Toller Services, tolle Züge :)

besser als Konkurrenz

eine bessere Option zum Flixbus. Die Busse haben einen funktionierenden Bildschirm, sehr komfortable Sitzplätze. Nette Fahrer, gute Stornierungsbedingungen

买火车票

买票非常方便快捷简单好用 the

Viel Luft nach oben.

Sieht erstmal alles okay aus, aber wichtige Details sind nicht vorhanden. Verspätung werden nicht angezeigt. Busliniennummer ist unklar. Standort der Haltestelle ebenfalls. Gibt noch einiges zu tun…

Ich sitze hier an der Haltestelle mit App und habe keine Ahnung ob der Bus noch kommt (und wann), und welchen der zwei gleichzeitig abfahrenden ich nehmen soll.
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Can't add a ticket?

App isn't really useful. The display doesn't fit on the screen so I purchased online. Now I can't add my ticket. I have only an old cancelled ticket that is showing as an "open ticket."

Fix your app

Not sure how this app has 5 stars. Successfully paid for the same seat twice. Didn’t show up under my tickets twice. The seat is still available for sale. Can’t change the origin or destination. Was able to cancel a flight in 2 seconds on an airline app, make calls, texts, etc, all while this app was struggling to work. Fix your app please.
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Worst app for food ordering

It’s doesn’t work can’t order food not even credit amount Also food drinks.
Such a pathetic,starving from morning and can’t do anything

Can’t add my ticket for train I’m riding, useless app!

To buy food, you need the app. However I used a different website because the RegioJet website only sells bus tickets. And thus I cannot order :(

Robert Sharpe

I've used RegioJet many times, never had a problem. The four berth sleeping compartment is clean, has everything and is good value.

Hohe Qualität zum niedrigen Preis

Bei RegioJet gibt es maximalen Komfort zum niedrigen Preis. Das Preis-Leistungs-Verhältnis ist sehr gut.

Bug - False Error

When I try to search for train connections, it says "your connection is unstable," even though my internet connection is great.

Spolehlivost

Jediné co mohu vytknout je neochota telefonních úředníků při problému s řešením problému. A další problém na bus nádraží problém s řešením dobytého kreditu! Nikdo to neumí pomoci! Nikdy nebudu dobíjet dopředu!

Very bad

I starved throughout my 7 hour train journey because the app did not want to process my purchase. When asking the staff, they didn’t bother helping and just left us be saying to restart the app. It never worked, and they never cared. Bad.

Did not allow me to order Refreshments

Tried to order refreshments and was a horrible experience. I first attempted to pay direct with my Visa card which constantly got stuck in a technical issue. Then spent another 45minutes trying to add credit to my account to by pass this. Took several attempts but finally got money into the account. Went to order and didn’t allow me to select my regiojet pay account to pay for the items. Tried it on a separate phone but by the time we attempted to pay it told us that we are unable to create an order 40minutes before the trip was to finish. Horrible experience. Would be better if you could let people pay in person instead of forcing them onto the app that is super inconsistent.
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Works for what I need

I have been using the app when in Czechia for years now. I use it for purchasing bus tickets, and I must say that I have been very satisfied with the app. It’s easy to use to buy and to exchange tickets.

Super

Very nice and really good.

Buggy app and worst customer support

App doesn’t work as expected and the crew and people at the reception not able to provide any more support or changes to booking that the app does. Avoid at all cost If you actually wanna reach your destination. Almost got stuck in foreign city because of Regiojet. FlixBus saved me.

Perfectly

It works perfectly u updating