Regions Mobile User Reviews

Regions Mobile
Regions Mobile
Regions Financial Corp

Customer Experience

Positive experience35.7% of reviews
Neutral8.6% of reviews
Negative experience55.7% of reviews

~ Based on 451 written reviews from the US App Store.

What users say

Is Regions Mobile Safe?

Regions Mobile appears safe based on user ratings. AppsHunter Safety Score for Regions Mobile is 98/100.

This assessment is based on 520,313 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.9% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 520,313 App Store ratings for Regions Mobile.

Is Regions Mobile Legit?

Regions Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Regions Mobile is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pending Transcations

What idiot decided it was a good idea to remove the running balance under pending transactions!! Even on my business account there used to be what the new balance would be next to EVERY transaction. BRING IT BACK NOW!Giving me another reason to think about switching banks

SPORADIC ERROR

Attention
The Regions Mobile banking app is unavailable right now. Please try again later.
Retry

PLEASE BRING FEATURE BACK!!

Please bring back the feature that showed what my balance would be after pending transactions were completed. Before, when I made a deposit or used my card, the app would show the pending transaction and also a smaller amount underneath showing what my balance would be once everything posted.

That feature was extremely useful because I could immediately see how much money I would actually have available after all pending transactions cleared. Removing it makes it harder to keep track of my account and plan my spending. Please bring this feature back.
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Genuinely hate this app sometimes

It doesn’t post the transaction on the correct date and it makes it confusing and stressful when looking at it and having to try and figure out what happened and what was spent when. I wish it would just post the exact date when you spend money on something instead of it taking a few days to process and go to my bank.
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Do not use regions

Do not use regions bank. Especially for a company account. They have cost me thousands of dollars because of their fraud prevention policies.

Constantly unavailable

Ive lost count of the amount of the amount of times I’ve been unable to check my account due to some kind of maintenance or outage. App constantly crashing or having issues. Wish i picked a different bank

No way to look at budgets

It’s frustrating that for how big of a bank regions is, the OLB does not let you filter transactions. I can’t even filter by debit card, let alone by type of transaction. Please fix this so your customers can actually track finances.

Zelle is inaccessible

I am blind. I use the app through accessibility software called voiceover. Overall, the app works well with my software, however, it does not allow me to enter in dollar amounts in the Zelle section of the app.

Cannot login

Constantly getting error messages when logging in. I can log in just fine on my computer, but what is the point of having an app if it’s unusable??? It’s been like this for a month now.

Can’t set up autopay on credit card without going into a branch or having the payment past due.

I swear region seems like one of the worst banks around. How could you possibly lack such fundamentally important features? I want to set up auto pay on my credit card and they tell me I have to go into a branch to do that. Every other bank in the universe allows setting up auto pay with online banking or with the mobile app. Regions doesn’t allow either. What nonsense.
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Inconsistent!

There is always something wrong with this app, especially lately. Even now, I’m unable to login, and there is never an explanation 🤷🏾‍♂️so sick of this app

Worst mobile app by far!

The app always goes down and proceeds to tell you it’s unavailable at the moment try again later…
Or I’m trying to unlock my card but the system is unresponsive and won’t allow me so whatever I needed the money for just has to wait, it’s even worse when your in line trying to pay but the system just won’t get right causing you to have to step out of line…
One of worst banking experiences has been with regions by far….
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Not helpful

I had a bank account of this bank as it’s not letting me in as I know my username and password as they still denied my access as I could tell they either shut down my account which I didn’t request anything about disable my bank account as regions started to let me down

Not user friendly

I find this app difficult to use and not very user-friendly. Something as basic as make an a payment isn’t intuitive. I know how to make a payment on the website, but I can’t easily figure out how to use it on the app. An app is supposed to make things more convenient, but this one has been frustrating to navigate. I hope the developers improve the user experience and make comment task like making a payment much easier to find and complete.
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Doesn’t Work

Won’t let me make deposits on the app

One of the not so great apps

There’s a lot of issues with the app that you don’t immediately notice, but are inconvenient once you discover them. One of them is if you have a credit card and you want to set up a recurring auto pay. It literally doesn’t allow you to set up the auto pay unless you’re already past due on your payment. I click on pay credit card and it takes me to the external transfers page like I’m trying to transfer money which is not even the correct page. I’m not trying to transfer anything. I’m trying to pay a credit card. There’s also other missing features on the app like if you go on the desktop, you have a tab that says I want to and you click on it and then it gives you a bunch of options. You can’t even access any of those same options. While using the mobile app, it’s just only useful for like a few things and it seriously needs work regions. Should try to make their mobile app as competent as their website which still isn’t perfect.
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Horrible considering switching banks over it

The app never works every time I go to log in it says we can process your request right now even tho the password has been reset and when u call support they have no answers!!

Terrible app

I bank with regions the bank its self is okay but it’s always sum type of glitch going on with this app and I hate it. DO BETTER

App glitches

Overall app good but always have a problem with the app glitches or steady saying “Can’t process your request right now”.

Login sucks

I went into log in to my app and it said unable to login in try again later. That is a bad thing to happen if you lock your card and need to use it. Regions needs to do better with access for their customers. This is sad