Zelle is inaccessible
I am blind. I use the app through accessibility software called voiceover. Overall, the app works well with my software, however, it does not allow me to enter in dollar amounts in the Zelle section of the app.
Cannot login
Constantly getting error messages when logging in. I can log in just fine on my computer, but what is the point of having an app if it’s unusable??? It’s been like this for a month now.
Can’t set up autopay on credit card without going into a branch or having the payment past due.
I swear region seems like one of the worst banks around. How could you possibly lack such fundamentally important features? I want to set up auto pay on my credit card and they tell me I have to go into a branch to do that. Every other bank in the universe allows setting up auto pay with online banking or with the mobile app. Regions doesn’t allow either. What nonsense.
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Inconsistent!
There is always something wrong with this app, especially lately. Even now, I’m unable to login, and there is never an explanation 🤷🏾♂️so sick of this app
Worst mobile app by far!
The app always goes down and proceeds to tell you it’s unavailable at the moment try again later…
Or I’m trying to unlock my card but the system is unresponsive and won’t allow me so whatever I needed the money for just has to wait, it’s even worse when your in line trying to pay but the system just won’t get right causing you to have to step out of line…
One of worst banking experiences has been with regions by far….
Or I’m trying to unlock my card but the system is unresponsive and won’t allow me so whatever I needed the money for just has to wait, it’s even worse when your in line trying to pay but the system just won’t get right causing you to have to step out of line…
One of worst banking experiences has been with regions by far….
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Not helpful
I had a bank account of this bank as it’s not letting me in as I know my username and password as they still denied my access as I could tell they either shut down my account which I didn’t request anything about disable my bank account as regions started to let me down
Not user friendly
I find this app difficult to use and not very user-friendly. Something as basic as make an a payment isn’t intuitive. I know how to make a payment on the website, but I can’t easily figure out how to use it on the app. An app is supposed to make things more convenient, but this one has been frustrating to navigate. I hope the developers improve the user experience and make comment task like making a payment much easier to find and complete.
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Doesn’t Work
Won’t let me make deposits on the app
One of the not so great apps
There’s a lot of issues with the app that you don’t immediately notice, but are inconvenient once you discover them. One of them is if you have a credit card and you want to set up a recurring auto pay. It literally doesn’t allow you to set up the auto pay unless you’re already past due on your payment. I click on pay credit card and it takes me to the external transfers page like I’m trying to transfer money which is not even the correct page. I’m not trying to transfer anything. I’m trying to pay a credit card. There’s also other missing features on the app like if you go on the desktop, you have a tab that says I want to and you click on it and then it gives you a bunch of options. You can’t even access any of those same options. While using the mobile app, it’s just only useful for like a few things and it seriously needs work regions. Should try to make their mobile app as competent as their website which still isn’t perfect.
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Horrible considering switching banks over it
The app never works every time I go to log in it says we can process your request right now even tho the password has been reset and when u call support they have no answers!!
Terrible app
I bank with regions the bank its self is okay but it’s always sum type of glitch going on with this app and I hate it. DO BETTER
App glitches
Overall app good but always have a problem with the app glitches or steady saying “Can’t process your request right now”.
Login sucks
I went into log in to my app and it said unable to login in try again later. That is a bad thing to happen if you lock your card and need to use it. Regions needs to do better with access for their customers. This is sad
Can’t view blocked transactions
Title says it. I use to be able to do this all the time on all of my cards, but now all of a sudden it never works and I have to go onto a computer to view this. This seems like an easy fix. Please get on it.
Mobile deposit
I set up my direct deposit 2 times maybe 3 never could find a confirmation email or message then pay day came not in my account I get check Saturday after work so that was my fault I didn’t do something right so I tried the mobile deposit it declined and they put a 10 day hold on my money I need money to put gas in truck to go to work they didn’t care I called regions I went to the app to see if there was anything I could do. They didn’t do one thing that resembled help the idea of finding a solution was not sometime they dare to do. They just said its because I’ve only been banking with them for a little over 2 weeks. Basically I wasn’t worth the effort. It takes 10-15 mins to verify a payroll check from Chase bank.
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THE WORST
One of the worst banking apps I have used. It locks you out after frequent use and doesn’t recognize your security question answers even when they are correct. I would recommend logging into the web browser over using it.
It’s always something
For a banking app, I am shocked at how inconsistently this app works. Logging in frequently takes multiple biometrics attempts or fails inexplicably (“not available right now; try again later”). Just a mess.
Horrible bank
I never right reviews but this app and back is trash I can’t get into my back account a majority of the time it will say can’t process actions I’m about to go bank somewhere else
terrible
app is always down when i need it👎👎👎
Inconsistent
When i try and log in, it says "we can't process your request right now" so i haven't been able to log in for about a week.
