Name: Rejsebillet
Rating: 4.09659 (176 reviews)

SMS funktioniert nicht

SMS kommt bei deutscher Nummer nicht an

MichiB002

a month ago

Response from developer

Hi, Unfortunately, it was not possible to register using German phone numbers for a few days, but the issue is resolved, so registration is possible again. We are sorry for the inconvenience it may have caused. Best regards, Anna, Rejsekort & Rejseplan A/S

German SMS

In Deutschland bekomme ich seit Tagen keine SMS. Wie soll man sich da anmelden, um die App zu nutzen? So sind wir gezwungen am Automaten Fahrkarten zu kaufen. Sehr schlechter Service. Es kommt auch keine Rückmeldung auf einer von mir gesendeten Nachricht zurück.

Brini11111

a month ago

Response from developer

Hi, Unfortunately, it was not possible to register using German phone numbers for a few days, but the issue is resolved, so registration is possible again. We are sorry for the inconvenience it may have caused. Best regards, Anna, Rejsekort & Rejseplan A/S

SMS never arrived

I downloaded the app to purchase my city pass but the registering sms never arrived. After two retries the error message appeared

David 117x

a month ago

Foreign Registration failed

Like many users reported already, the registration of a foreign phonenumber is not working. No alternative registration (e.g. via Email) possible. You can call a danish phone number for support instead. To my knowledge this is the only App that offers day passes.

Blaues Megafon

a month ago

Response from developer

Hi, Unfortunately, it was not possible to register using German phone numbers for a few days, but the issue is resolved, so registration is possible again. We are sorry for the inconvenience it may have caused. Best regards, Anna, Rejsekort & Rejseplan A/S

Schlecht

Kann man mit einer deutschen Telefon-Nummer komplett vergessen. Nur braucht man diese sofort für die Anmeldung

Profi 12345

a month ago

Response from developer

Hi, Unfortunately, it was not possible to register using German phone numbers for a few days, but the issue is resolved, so registration is possible again. We are sorry for the inconvenience it may have caused. Best regards, Anna, Rejsekort & Rejseplan A/S

Funzt nicht

Keine SMS. Schwach. Ciao!

Topence

a month ago

Response from developer

Hi, Unfortunately, it was not possible to register using German phone numbers for a few days, but the issue is resolved, so registration is possible again. We are sorry for the inconvenience it may have caused. Best regards, Anna, Rejsekort & Rejseplan A/S

SMS verification doesn’t work

Using a German cell phone number, I didn’t receive any SMS during the registration process. Tried multiple times unsuccessfully.

sebhbs

a month ago

Response from developer

Hi, Unfortunately, it was not possible to register using German phone numbers for a few days, but the issue is resolved, so registration is possible again. We are sorry for the inconvenience it may have caused. Best regards, Anna, Rejsekort & Rejseplan A/S

Keine SMS

Leider kann ich die App nicht nutzen, da die SMS zur Bestätigung der Telefonnummer nicht durchkommt

GeorgFliegt

a month ago

Response from developer

Hi, Unfortunately, it was not possible to register using German phone numbers for a few days, but the issue is resolved, so registration is possible again. We are sorry for the inconvenience it may have caused. Best regards, Anna, Rejsekort & Rejseplan A/S

Having to receive an SMS text every time you buy a ticket is idiotic and unnecessary

Just get the Rejsekort app where you can use Apple Pay. You also get a discount during non peak hours. The Rejsebillet app is awful. They also charge you full price even during non peak hours. Nowhere else in the world have I had to receive an SMS text every single time I do anything on a public transport app. You need one to sign up. You need one to add a payment method. You need one every single time you buy a ticket. This may be fine for people who live in Europe but after I’ve already paid for a data only eSIM and don’t have easy access to SMS texting (unless I’m on WiFi) it becomes a huge headache. I’ve used public transport regularly in places like Finland, Italy, the Netherlands, and Switzerland and never found it difficult at all. They even discontinued an app that worked fine (DOT tickets) and forced me to use this app that is inferior. I since learned about the Rejsekort app option thankfully. Yes there are paper tickets and maybe you can buy tickets on all buses if you’re carrying around a bunch of Danish currency but it’s so much easier to have the ability to use your phone to buy tickets. Also, you can’t buy a ticket in advance as it instantly activates on purchase which would be another way this stupid SMS thing could be mitigated but no help there either. This app is an extreme disappointment and should be avoided unless you like paying extra for something that barely works. I will never bother to use this app again if I can avoid doing so and I suggest everybody else does the same.

Alex12119

2 months ago

Completely insane. Inaccessible service without danish number or danish bank

Someone needs to explain basic access to public transport to these idiots. There are thousands of non danes living in denmark. Well apparently not according to the unethical people who designed this with zero reasonable options for them to simply use a city bus. I'm completely flabbergasted, and looking at how they respond to the many reviews stating the same is very educational. It's always a shock to observe the many ways how far Denmark/Copenhagen is behind a majority of normal EU cities in terms of technology and basic human rights. Like this is 2026 😂😂 The rest of the world has figured this out, can you join our century?

JBxz41

2 months ago

Requires EU Number

Kind of pointless if you need an EU number, every number non eu returns an error.

Arty765

2 months ago

Registration not possible!

No SMS with a German number

Art-65

2 months ago

Aktivierung

Leider die Aktivierung mit einer deutschen Telefonnummer funktioniert nicht. Bitte korrigieren Sie den Fehler.

DiamondFox

2 months ago

Registration not working

Sorry guys, my german mobile number isn‘t receiving the confirmation code and it‘s the only way offered for registration. I tried it on different times on different days… For tourists in need for a ticket this is not acceptable…

DaveTheGrey

2 months ago

Still not working with German numbers

We tried with 3 different German phone numbers. None of them received the verification SMS. This is beyond embarrassing! Even customer service couldn't help. It's really awful, since everyone is referring to this app.

...-N.L-…

2 months ago

Doesnt work

The app didnt work with neither German nor Polish numbers. I called the hotline and after pressing 9 („press 9 for English”) everything was still in Dutch… Shame!

FilipO9212

2 months ago

Leider Nix

Kurzfristig geht da gar nichts. Die SMS die zum anmelden nötig ist kommt nie an. Klickt man 3 mal resend code wird man für 24h gesperrt. Und dann steht man ohne Bus Ticket im Regen. 🤦‍♂️

Weertz

2 months ago

Registration not Possible for German users

Didnt work, i would not think that German is a somewhat exotic country for danmark but here we are.

Zeddiso

2 months ago

SMS not working

SMS Code to Telekom Germany not working. Resending the code results in blocking the number overall. Nobody answering calls on a Sunday. Worst experience for just buying a public transport ticket

Bubbelbib

2 months ago

Does Not Work for US Phone Numbers

Title says it all. You'd think they'd have done something to resolve this issue that has existed for at least 3 years according to other reviews. Other apps do precisely this type of verification, absolutely no excuse for this one to be as bad as it is

Bing Ningus

3 months ago

Rejsebillet User Reviews

Top reviews

SMS funktioniert nicht

Response from developer

German SMS

Response from developer

SMS never arrived

Foreign Registration failed

Response from developer

Schlecht

Response from developer

Funzt nicht

Response from developer

SMS verification doesn’t work

Response from developer

Keine SMS

Response from developer

Having to receive an SMS text every time you buy a ticket is idiotic and unnecessary

Completely insane. Inaccessible service without danish number or danish bank

Requires EU Number

Registration not possible!

Aktivierung

Registration not working

Still not working with German numbers

Doesnt work

Leider Nix

Registration not Possible for German users

SMS not working

Does Not Work for US Phone Numbers

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