Rellevate Reviews: Is It Legit?

Customer Experience

Positive experience66.7% of reviews
Neutral0.0% of reviews
Negative experience33.3% of reviews

~ Based on 15 written reviews from the US App Store.

Is Rellevate Safe?

Rellevate appears safe based on user ratings. AppsHunter Safety Score for Rellevate is 93/100.

This assessment is based on 134 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
0.0% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 128 App Store ratings for Rellevate.

Is Rellevate Legit?

Rellevate appears to be a legitimate app. AppsHunter Legitimacy Score for Rellevate is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Log in process

I have been trying to log into my account for weeks now to activate my card. However, it keeps saying that the username and password is wrong.
I reset it, still wrong. I try calling, just to get hung up on twice. Then I tried calling again and they say they’re closed although I am within the business hours listed. Super frustrating.
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Underdeveloped and Difficult to Understand

In 2018 I worked for a company who offered a similar service/account and you would think that with the passage of time and the advancements in technology things could only get better… I am disappointed to say I was wrong. This platform is so far behind in every way shape and form. The direct deposit is later than every bank so I have to wait twice as long to receive my money. The rules for how much you can take out of your check seem very straightforward but the fees and percentages do not add up and no matter where you look the FAQs and instructions repeat the same information over and over and refuse to elaborate or explain so it’s impossible to figure out what I’m doing wrong. Again with the length of time, it’s taking me over a month to get this account set up to borrow funds, I still can’t use that feature. I’ve been unsuccessful in contacting customer service for assistance and fear once I get them they will be just as unhelpful as everything else. I could complain more about the horrible app layout and glitchy website but I’m going to stop here. Sick to my stomach over how much time and energy I have wasted with this.
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Response from developer

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience has been frustrating and that you’ve had difficulty getting the clarity and support you needed. We were unable to locate your profile based on this review, so we can’t speak to the specific details of your account here. However, we would like the opportunity to look into your situation directly and help explain any questions around direct deposit timing, fees, limits, eligibility, and account setup. These items are outlined in our Terms & Conditions and product disclosures, but we understand that they should also be easy to find, understand, and apply to your specific situation. Our platform is used by millions of people, and while many customers rely on it successfully, we also know there are always ways to improve. Feedback like yours helps us identify where the app experience, FAQs, communication, and support process can be clearer and more helpful. Please contact our support team directly at service@rellevate.com so we can review your account and assist you with any unresolved issues. We appreciate your patience and would welcome the chance to make this right.

FRAUD

This app and company should be investigated!!!! They’re taking the money people borrowed from their checks BEFORE the person gets paid . Bad enough you guys already charge unnecessary fees to MOVE money. I will not be using this app ANYMORE after my last 2 checks .

Response from developer

We’re sorry to hear this and understand your frustration. Advance repayments are typically deducted according to the terms accepted when the advance is taken, and any transfer fee is disclosed beforehand. Please contact support so we can review your account and look into the timing of the deduction.

Very intuitive!!! The Pay Any-Day feature is awesome

The app is fantastic. You can access pay any-Day (earned wage access) as long as your employer is enrolled for free, instant bill pay, and instant send money through the app. The Rellevate app works as a bank account that doesn’t have any fees.

Awesome experience

I cannot believe how fast I could access my money, this is. No brainer.

The sign up process is stupid

Why isn’t the process in the app? Why am being transferred somewhere else to answer a few questions and then being asked to accept documents that put me at the beginning when I push done? Then when I try to click the boxes it won’t let me. This is my first time using it and I can already tell it’s the worst thing I’ll ever use for the next few days.
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Response from developer

We’re sorry about the frustrating first experience. The signup flow has since been improved and is now more intuitive and seamlessly integrated into the app. We appreciate your feedback and are always working to make the process smoother for new users.

Director-Business Development

No wonder this innovative, cutting edge digital banking platforn has been written-up in American Banker and Forbes.
With a very senior/experienced management team Rellevate, has quickly made a name for itself by offering a robust digital checking account with a Pay Any Day product that employees love! It really allows access to ones “earned wages” in between pay periods along with many other features including bill pay.
Rellevate is rising and will be a force in this space from now on!
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Rellevate App

Such an amazing app!!

I love getting paid everyday

Rellevate allows me to get paid everyday! Easy and intuitive.

VP Fintech

Good navigation and like the bill pay and send send products…

Needs fixing for sign up

I try to sign up but when it asks for DOB it says to use the right format (mm/dd/yyyy) I do that and nothing happens it still says the same thing so I can’t even sign up, if you can see this please fix this issue.

Response from developer

We’re sorry about the frustrating first experience. The signup flow has since been improved and is now more intuitive and seamlessly integrated into the app. We appreciate your feedback and are always working to make the process smoother for new users.

Best banking app out there

Great app to transfer money and check my finances

Best Financial Services App

Greg’s fav app

Rellevate app

Such a Great app so convenient to check my balance.

Simple and Easy to Use!

Love it.