Resend receipt feature isn’t working
I made a payment yesterday and I am trying to get my receipt. I used the “resend receipt” button from the drop down menu and it keeps telling me that my receipt has been sent but there is nothing in my email. How can this issue be rectified?
This app is trash
Just to do my face verification is a problem, I've been trying for days now it kept rejecting my face verification
Response from developer
Hello, we apologise for the inconvenience caused. Kindly send us an email to retailsupport@remita.net with your contact details to aid our further review and assistance.
Make it difficult to even open the bank
Omo you guys should work on ur app ooo just to do a common face verification why make it so stressful 😡😡😡😡
Response from developer
Hello, we apologise for the inconvenience caused. Kindly update the app and retry the process. You may contact us via retailsupport@remita.net or via our X handle (@RemitaNET) if you require further assistance.
Very fraudulent app
I’ve not been able to have access to my money on the app. Keep saying error for 2 weeks now. Don’t risk putting your money in it. It’s fraudulence.
Response from developer
Hello Josh, thank you for reaching out to us. Kindly send a screenshot of the error received via email to retailsupport@remita.net to aid our appropriate review and assistance.
Can’t login
I can’t login what wrong
Response from developer
Hello Emir, thank you for contacting us. Kindly state the exact challenge you encounter whenever you attempt to log in so we can review the issue and provide the appropriate assistance.
