Lovely
Very useful and very easy
Activation
Not able to do overseas. It wasn’t accepting my face and hardware token.
On point
Beautiful
Couldn’t do Facial Verification
Rubbish App!!! Couldn’t do facial verification since 2 days now. Screen just showing white even in an environment with very good lightning
App still needs major improvement
The liveness wellness check blank black screen has persistent for months and it’s a shame a bank a whole bank popular in the country is this having this bug , knowing fully well it’s role in businesses and daily lives
Response from developer
We’re sorry to hear about your experience with the liveness check and understand how frustrating this can be, especially when you’re trying to complete an important process. That’s certainly not the experience we want for our customers. We’d really like the opportunity to assist and investigate this properly. Please reach out to us at mobiledevsupport@gtbank.com with details of your device model, operating system version, and a brief description of what happens during the liveness check. This will help us resolve the issue faster.
