Remita User Reviews

Remita
Remita
Systemspecs Limited

Top reviews

Very fraudulent app

I’ve not been able to have access to my money on the app. Keep saying error for 2 weeks now. Don’t risk putting your money in it. It’s fraudulence.

Response from developer

Hello Josh, thank you for reaching out to us. Kindly send a screenshot of the error received via email to retailsupport@remita.net to aid our appropriate review and assistance.

Can’t login

I can’t login what wrong

Response from developer

Hello Emir, thank you for contacting us. Kindly state the exact challenge you encounter whenever you attempt to log in so we can review the issue and provide the appropriate assistance.

Bad app

It’s a very bad app, no customer service, they will deduct your money and no payment will reflect, the application, their website and services are just waste of time, BEWARE DONT DEAL WITH THEM

Response from developer

Hello. Sincere apologies for your unpleasant experience. Would you mind telling us more about this transaction? Please reach out to us by sending an email to support@remita.net or calling our customer service on +234-1-6367000.

No customer support!

Absolutely no customer support! Apple should pull such poorly supported apps from their store.
My app has been locked for days, I call the helpline, it rings then cuts, when I get through I waste my time on the queue then it cuts! I chat with support and before I can say a word the chat crashes, when I email, no response for 2 days and still waiting! Can I give a worse review ? What a shambolic mess!
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APP DOES NOT SEND RECEIPT

Please kindly ensure the app is able to send receipts to emails or to printers directly. The app does not give me the option of sending my receipt to a printer or any email. I am not able to send my transaction receipt to any email from the app.

Response from developer

Thanks Hash Bee. Your feedback is noted and would be considered in our features backlog. In the meantime, you could use the resend receipt/invoice menu available on www.remita.net

Shame.

No where to log in, perhaps hidden. I make us of Desktop version daily for official purposes, been doing this for years. I felt I should try the mobile version to ease my job but could not even find where to log in as an existing user. Nigeria is better than this, it is rather unfortunate and unpleasant that this kind of app can be released without proper UAT.

I am not sure it can be improved considering no step has been taken by promoters to fix issues raised by other reviews of 3years ago I can read here.
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App keep closing

App keel closing on my phone

Response from developer

Hi Yoms, What version of iOS is running on your phone? Try uninstalling and reinstalling the app. If the issue persists, kindly send us an email to support@remita.net or you could call +23416367000. Sorry for the inconveniences this might have caused you.

Awefully slow

This app was clearly rushed. Can you guys do a proper test on all the functionality it boasts of????!!! Can’t seem to do ANYTHING with it.

Can't send email

It is good app but after one has seen his receipt, he cannot send that copy to email from the inbuilt send to email button. It always gives unknown error.
One needs to be able to print receipts from the app.
Pay Slip is also given unknown error

Response from developer

Hi Toomann, We are happy to announce that you can now print receipts from the app. There's a report feature on the app from which you can view your transaction history with accompanying receipts, directly in PDF. You could send this to your printer from your phone to print out your receipts. Kindly update your app on the store to enjoy this and other exciting features. Regards.

Cannot add bank account

Having challenges adding bank accounts. It hangs and closes app. Kindly review

Groundbreaking Features

The remita app seems to be one of the best in the Nigerian Fintech space right now.

Guys check it out.

Not connecting

Please this Application is not working. Its response it "Sever not available for a free days now. Please rectify. Thank you.