RemoteCare 24/7 User Reviews

Top reviews

Location GPS - Pendan

The GPS data software is inaccurate. If a pendant known to be at a specific (i.e.-home) address…..a search of time during a selected date shows the device to be at another local unrelated location entirely…..this matter should be urgently reviewed and corrected. The purpose of being able to track a device wearer (i.e. perhaps dementia/wandering tendency) is critical to their personal safety and a medical/family caregiver’s peace of mind. Please action this.
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Good device terrible app

The app is so deficient that you couldn’t even find the phone number to call customer service. I want to add a caregiver and called customer service, they told me to add it o. The app and still cannot find where to add it.
The device works really good, it has saved my husband’s life.

Location is WAY off

I got the Life Assure product from o monitor my 83 yr old dad with dementia. Half the time he is WITH ME but the app says he is 40 min away closer to downtown Toronto. Some of the time, it doesn’t connect to show me where his location is at all! What good is this app when the GPS is so drastically off?! PLEASE fix this! We’re talking about the safety of our loved ones.
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Unreliable…

Oftentimes it does not tell me when the senior has left the apartment. and I’ve also had instances where I try to “locate senior“ and that functionality does not work. So I don’t feel like I can count on the devices or the technology to be accurate or reliable. Disappointing and potentially dangerous.
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Terrible App

Hard to use. Hard to navigate.

Completely useless

This app doesn’t send notifications when the senior leaves the apartment. It doesn’t track where she is or how many steps she has walked. It has serious problem because it assigns caregivers to random seniors.
Absolutely useless

Remote Care. Appp

Not ready for use in any health application

Disappointed

Disappointed that it doesn’t track GPS with time stamp. The only time stamp it has is yours when you check it.

RemoteCare 24/7

I am disappointed in the ability to find the pendant. Can’t find it 9 out of 10 tries. It shows the battery charge different in two places. If it can find the pendant to show the battery why can’t it find the pendant? If those items were resolved then I could rate it higher. Right now it is not reliable. It shows a 4 rating with one review. I rated it 2...
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