Renasant Card App User Reviews

Name: Renasant Card App
Rating: 4.8 (4345 reviews)

Renasant Card App

Renasant Bank

💰 Finance

What users say

Summarized from real user reviews of Renasant Card App. Based on 4.3K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

🚀Instant transaction notifications
🔒Secure card control features
👍Convenient card management
💡Helpful recurring payment tracking

Negative things

🐛Persistent login issues
🐛Redirecting login loop
🐛Inconsistent app functionality
🐛Incompatibility with newer devices

Top reviews

Most Recent Highest Rated Lowest Rated

Err

Last week there was an err when they updated the app and I was not able to unlock my card for two days but it’s great other than that one thing now I’m scared to lock my card

kelseyhope////

2 years ago

Response from developer

Thank you for your feedback. We are doing our best to assist all of our customers. If you still need assistance, please call our Customer Experience Center at (877) 367-5371. Our Customer Experience Center hours are Monday through Friday, 7 AM to 7 PM CT and Saturday, 8 AM to 2 PM CT.

Renasant

Great!

I.Ivy

2 years ago

No way to login. Useless app

Downloaded the app, clicked the button to login, it sends me to the regular Renasant online banking app. Nothing happens. Fix this!

akblair6

2 years ago

trouble logging in

i am having trouble logging in, just like other users said. when you try to log in from the renasant app instead of taking you to the card app it says “error” this has been going on for days and still nothing. I have an iphone 14 pro. It it won't let me log in. It opens to the screen saying it will launch the Renasant app, but it never does anything. If I open the Renasant app at this point and manually log in directly through there, nothing happens. If I try to log in through the card app with my Renasant login credentials, it says they're wrong. I deleted the app and reloaded it. It gave the same prompt saying it would now log in through the main Renasant app, but nothing ever happened. Dead app. So much time and frustration over an app that I still know basically nothing about.

keyvanna harris

2 years ago

Response from developer

We're sorry that you are having difficulties. Please try force closing both apps (including anything opened in the background). Re-launch the Mobile app and click on the Card app link. Try typing full credentials the first time as opposed to using biometrics. If you are still having problems please call our customer support @ 877-367-5371 for assistance.

Doesn’t work.

This app does not work….Extremely frustrating. It keeps telling me to login from the mobile banking app, but then will login on the banking app, but not the card app. Please fix this issue.

Kimberadecker

2 years ago

Needs another option

The app works really well but needs the option to add more than one card because some accounts have more than one debit card associated with them (husband and wife for ex). I would really like to be able to get notifications for both cards associated with my joint checking account.

bnroach

2 years ago

ITM

I love it!

My problem was resolved quickly and on the spot!

Thank you Adrianna!

RSwinney

2 years ago

Could be better

It works fine EXCEPT for the fact that it never just lets me sign in from the app. It’s like that button just doesn’t work. I always have to get taken to the Renasant app, sign in on there, then go back to the Card app. It gets very tedious.

KinseyCobb98

3 years ago

Response from developer

App review

😁😁😁❤️❤️ great app!!

Sugarbdx2

3 years ago

Can’t sign in

I can’t sign into the app no matter what I do this issue has been going on for a while and i even called customer support and that didn’t help so please can you fix it

Grambo470

3 years ago

Card

Nice having the card and it’s very convenient!

Gar 4444

3 years ago

Card App

Great app that allows you to completely watch the transactions in your account

dhf1958

3 years ago

It won’t work.

It let me use the app for a good 2 weeks before it wouldn’t let me back on. I called and got help and was told that the problem could be with my carrier somehow. Everytime I click “Log in with Renasant Banking” it redirects me to the banking app and acts like it is trying to get me in the car app but then I get a pop up saying “error” like it cannot complete it. I don’t know what else to do and I was enjoying using that app to help me save.

Eleighana

3 years ago

Response from developer

We're sorry that you are having difficulties with our Card App. There was a bug that has recently been fixed. If you are still having problems please reach out to our customer support @ 877-367-5371 for assistance.

Doesn’t work with iPhone 14

Face ID doesn’t work with iPhone 14. Developer doesn’t seem to want to update.

FreddyNorman

3 years ago

Cant log in?

So it worked for a few months and now it randomly says I cant log in because im not authorized to... not sure what the problem is and I contacted the bank but they don't know what happened either.

Potato12 Production

3 years ago

RENASANT Credit Card

I have a Renasant Bank credit card and, apparently, there is no app. I have to call a 1-800 number to get my balance, check everything, etc., over the phone, which is annoying. I’d love to have an App to access!!!!

klposton51