Renasant Mobile User Reviews

Customer Experience

Positive experience61.5% of reviews
Neutral5.2% of reviews
Negative experience33.3% of reviews

~ Based on 252 written reviews from the US App Store.

What users say

Is Renasant Mobile Safe?

Renasant Mobile appears safe based on user ratings. AppsHunter Safety Score for Renasant Mobile is 96/100.

This assessment is based on 55,812 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 55,812 App Store ratings for Renasant Mobile.

Is Renasant Mobile Legit?

Renasant Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Renasant Mobile is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy and convenient

Easy, quick and convenient

worst app ever

not user friendly
the worst app ever

Overdraft fees

The computer and higher up are scamming people with to many overdraft fees you look at your APP and it is not calculated the same on your phone and it is not calibrating correctly and you think you have money then it changes the next day. It is never right. It is a glitch so they can charge more money. As a member showing that I put the b thousands every week. A $200.00 ,$150.00 ,
$50.00 dollar charge should be covered and a phone call. With a 24 hour amount of time to fix it. If not then do not let it through. You don’t just keep charging the client 6 overdraft fees what the Hell. 🤯🤯🤦it’s not elementary it’s called a SCAM…..
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Easy and fast

At Renasant mobile deposits are easy simple and reliable

Mr Mark Verklas

AFTER THIS, BANK TOOK OVER FROM THE FIRST BANK IT TOOK A WHILE TO GET THINGS GOING, BUT THEY SEEM TO HAVE STRAIGHTENED EVERYTHING OUT AND NOW IT’S A PLEASURE TO BANK AT RENASANT

fix it

app won’t load can’t even login

Easy Banking

Very easy to use your online banking even elderly like me . Thank you

Something needs fixing

Half the time I can’t login to my account

Lakes

I Love Renasant

Deposit

It does not make clear that you can deposit taking a picture of a check until you get through the process. You should let people know when doing a deposit, taking a picture as an option. I was trying to figure out how to deposit using the camera. I just feel it could be made clearer. That’s all thank you😊 I was thinking you did not offer this option
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Downhill

Ever since Renesant took over from The First, it’s been all downhill. The ATM in Saraland doesn’t work half the time and the mobile app is a constant headache!

User friendly

Very efficient and easily accessible. Makes the whole banking process much less complicated and stressful.

App is terrible

Doesn’t work half the time.. I’ve deleted and re downloaded multiple times and just a blank screen.

Doesn’t work

Just downloaded the app and opened it. It doesn’t load past the splash screen. Completely unusable.

App option like The First

Wish there was the ability to notate what each deposit or transfer was for to help with record keeping

Happy

I have been with Renasants’s for several years and have always received the best service. Thank you.

App Option

Wish you still had the option of when a purchase was made it came up on my phone.

UNUSEABLE!!!!

The app literally does nothing. Blank screen all the time. How in 2026 is it easier to use the bank website than the damn app. Horrible.

Good

Work great and do everything that I need it to do

Great bank, great app

Renasant is the best. Modern bank with great capabilities.