Can you do us a favour and shut the app down
Hey guys, your project failed big time you cannot keep us logged in , our gym failed to do proper research, could you please consider closing your business since you cannot fix a basic issue, so we all move to a more pleasant app. Thanks
Keeps saying I’ve cancelled classes
Hopeless app. Keeps blocking me from booking classes as it says I’ve cancelled a class when I haven’t. So frustrating 😡
Worst app ever
Keeps logging me out. I have to type in my username and password every time I try to enter every door at the gym. Today when I was trying to log in again I was just stuck on a black choose your club page with nothing to tap and force quitting a million times wouldn’t fix it. Deleting and redownloading the app also wouldn’t fix it. I can never log in anymore.
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Terrible UX
Terribly programmed app - you need to log in every single time to what essentially is an embedded website… terrible experience
Absolutely rubbish
I’d rather phone my gym and spend 30 minutes on hold instead of trying to use this rubbish
Rubbish
This app is totally useless and lacks basic functionality. Ridiculous.
Pony
Please read the room app dev. The main function of this app is the qr acces. Not only does it sign out randomly on many occasions. It has no biometric login. It also doesn’t open to the qr code first which I would think is the main reason for opening the app
Aweful app
Buggy
Need to sign in each time I open it
Need to sign in each time I open it
Worst system in the world
I have to sign in every day, doesn’t have face recognition and it the most uncomfortable, slow, and frustrating log in system I have ever encountered. I would give it zero stars if I could. Horrible.
Designed 10 years ago maybe?
Designed 10 years ago maybe?
Should not be on the market
Terrible product. Is not compatible with anything you need to be and the CRM system constantly has faults. Would not recommend any company to use this for their business.
Abominable
Today the announcement to all members of our gym and tennis club is…”your recently booked classes and tennis reservations have been cancelled….you can re-book on the login portal, once the system is back up and running. We can’t book you in over the phone either.”
This was already the worst booking system in the entire world and all bad reviews seem to be ignored.
This was already the worst booking system in the entire world and all bad reviews seem to be ignored.
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Terrible app
This is an absolutely terrible app. Constantly logs you out. If you’re a gym owner about to make use of this app, I strongly recommend you avoid it and look elsewhere.
Only 1 as i couldnt give 0
Worst app on my Phone. Have to sign in every time to use it. Rubbish
Worst gym app
Is the worst gym app. Always logs out. Means extra time in the queue at the gym as to sign it app will not use Apple bio-metrics or autocomplete for password.
Who would implement this if they value their gym members?
Who would implement this if they value their gym members?
Such a poor app.
Just the simple process of signing into the app to get your access QR code only works about 50% of the time. Improve the signing in with a Face ID and a lot of problems will be solved.
Terrible
I have a piece of advice for whoever made this app - quit. App development is not for you.
No Stars at all if I could
As the first reviewer said we ditched a workable finger print entry system, for a solution that takes us back 10 years, well done Resamania, you have achieved nothing. Every morning I have to enter my email address and my password which is stored within a password manager to gain access to the QR code to enter the gym. This is such a poorly coded app. The advice from the gym was to make my password super short 4 characters as that will save time. This app stores a lot of personal data good luck in defending yourselves if you all get compromised…..total rubbish!
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Constant logging out is frustrating
On the whole the app is ok however the biggest problem with it is that it repeatedly logs you out of the app and requires you re enter your credentials every time to gain access to it again - I and everyone I know at my gym hates this - please, please, please fix this. I have less hassle using my banking app than I do this app.
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Worst login experience
My gym in the UK has implemented this app and I have to say it’s the worst login experience I’ve seen. The app asks for login every time! We have to enter our credentials on multiple pages (username+club+password) and they’re not even saved properly on the phone. The access tokens only last for 1hour so we have to login to the app everytime we go to the gym. Please fix this. Use refresh tokens. This is not how apps work in 2023.
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Really?
Nothing I love more than waiting out side the gym in the pouring rain typing my email and password in to gain access. How hard is it for a function to leave you signed in or have biometrics? Bad choice from my gym to use this absolute garbage
