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The Gym Group

The Gym Group

by The Gym Limited

803 ratings
388 reviews
💪 Health & Fitness
⚽ Sports
Free

Details

  • Released
  • Updated
  • December 18, 2018
  • July 3, 2026

Features

Developer

The Gym Limited
✨Promote your app ✨
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📌Ready
Reviews summary↘︎
⭐388
Reviews↘︎
📝40+ tags
Tags↘︎
❓5 answered
FAQ↘︎
📦~ in 3 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Access your gym with contactless entry, plan your visits by checking real-time capacity, and book classes. Discover personalized workouts, access on-demand video sessions, and manage your membership and exclusive deals.

✓Contactless gym entry
✓Real-time gym capacity checker
✓Class booking and management
✓Personalized workout recommendations
✓On-demand video workouts
✓Membership management
✓Partner deals
Show original description

What users say

Summarized from real user reviews of The Gym Group. Based on 803 reviews and a 4.7/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 🚀Easy to use app
  • 🔒Secure access with QR code
  • 👍Helpful staff and trainers
  • 💡Variety of classes and workouts
  • 🚀Convenient 24/7 access
  • 👍Clean and well-equipped gyms

Negative things

  • 🐛Buggy app with crashes and glitches
  • 🔍Lack of customer support responsiveness
  • 💰Unfair cancellation and refund policies
  • 🚫Restricted access after cancellation
  • 🤔Inconsistent app updates and features
  • 🕰️Unreliable gym capacity tracking
See all reviews

What's New in The Gym Group

7.7

July 3, 2026

Bug fixes and performance enhancements

User reviews

Most RecentHighest RatedLowest Rated

Great

Great
🐬🦋🎸🎤💃🐬🦋🎸🎤💃

No good

I dont like this gym
SExmosphereSExmosphere

Decent features but poorly executed

The app is great in theory but it glitches like crazy, the QR code scanner for the door barely works and the progress tracker often fails to update
Chrisw439Chrisw439

No good

No good
Rezaooo12Rezaooo12

Time tracking

On the app it didn’t log me in a going to the gym today and still says go gym for the first time even though I went yes this is a new membership but I still went in this membership and it says I didn’t so it doesn’t help me track my time/ progress
Trog07Trog07
See 383 more reviews

User experience

🐞

Reported Bugs

5 issues

QR code scanner not working

Bug

Workout tracking data loss

Bug

Membership status not updating correctly

Bug

Inability to add/change home gym

Bug

Login issues and app freezes

Bug
✨

Requested Features

5 requests

Live gym capacity widget

Feature

Ability to unfreeze membership in-app

Feature

Offline workout video downloads

Feature

Personalized workout recommendations

Feature

Option to book personal training sessions

Feature

FAQ

What can I do with The Gym Group app?

The app allows you to gain contactless entry to your gym by scanning a QR code. You can also check real-time gym capacity to plan your visit, book and manage classes, and access a Workout Hub with personalized recommendations and on-demand video workouts.

How do I use the app for gym entry?

To gain entry, simply open the app and scan the QR code displayed within the application at the gym's entrance. This provides quick and easy access to your facility.

Can I book fitness classes through the app?

Yes, you can book any available classes at your gym directly through the app. You can also manage your existing bookings and organize sessions like inductions or PT tasters.

What kind of workouts are available?

The app features a Workout Hub with personalized workout recommendations for all fitness levels. It also includes an extensive exercise library for custom workout creation and links to helpful exercise videos. Additionally, members get unlimited access to hundreds of on-demand video workouts from Fiit.

Is there a cost to use The Gym Group app?

The app is free to download and use for members of The Gym Group. It is designed to enhance your membership experience without additional charges.