The Gym Group Reviews: Is It Legit?

Customer Experience

Positive experience41.8% of reviews
Neutral9.1% of reviews
Negative experience49.1% of reviews

~ Based on 483 written reviews from the US App Store.

What users say about The Gym Group

Is The Gym Group Safe?

The Gym Group appears safe based on user ratings. AppsHunter Safety Score for The Gym Group is 93/100.

This assessment is based on 837 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.1% of ratings point to a safe experience
2.0% of ratings suggest some concerns
5.9% of ratings point to a risky experience

~ Based on 835 App Store ratings for The Gym Group.

Is The Gym Group Legit?

The Gym Group appears to be a legitimate app. AppsHunter Legitimacy Score for The Gym Group is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great Start!

Impressive Gym, very friendly atmosphere and great classes. Jay is friendly and clearly knowledgeable. I really enjoyed his classes. Off to a great start guys!!

Training sessions are brilliant

I’ve been using the gym group Huntingdon since early this year and I find the best part is joining the personal training sessions and the group sessions that the gym puts on.
Paige (Pocket Rocket) is brilliant and helps you to push yourself but at your own pace.
I can definitely feel the benefits πŸ’•
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Best gym ever.

Love the app is to use easy and navigate

Hyrox noise

Really pound music in gym for just 2 people training for hyrox & equipment being set up for 9.25 class really early. I come to the gym to relax & destress & end up leaving with a massive headache!

Kelly workout

Kelly is a great PT her class gets the very best out of you so glad to be back at her workouts πŸ’ͺ🏻πŸ’ͺ🏻

Super

Good experience

False information

The stuff gives a wrong information about opening times. Wembley is closed Alperton system is not let me in . 🀑🀑😑😑

Feels extremely predatory with your data

Can access how many are in your selected gym, and your code to enter but that’s pretty much it.
In order to get features already installed, you have to agree to sharing more detailed data and will keep prompting you

Dark mode

A dark mode would be very nice and beneficial to those with sensitive eyes.

Cancelling

Cancelling is made extremely difficult and long winded to do

Bad customer service

The gym in staples corner have no sense of customer service if you asked them a question they will say sorry go online we r busy I was with a family of four now am on my own soon I will leave

Awful refurbishment

The recent refurbishment has limited the space for classes.
There is absolutely no need for a female-only area (it feels non-inclusive).
The dark grey painting is not only not on brand, but it also creates a gloomy and oppressive atmosphere.
Trainers are great.

stupid app not working at all

paid for ultimate, when I headed to the gym it showed my account was inactive. No staff was there to help. Tried to cancel it and it took a week. I tried to repurchase it and it ended up still the same issue. Waste of time!!!!

No apple health sync

Doesn’t work with apple health

Pin

My pin doesn’t work for some reason

Brilliant

Brilliant gym, brilliant PT’s, brilliant atmosphere

check in issue's

i use wellhub app to go to gym group but two or three days in a week when i check in through wellhub app the code does not work in there..i complained so many times to well hub but the issue is not been resolved by the gym group.and in gym group reading central i tried to press the buzzar. but it was nit working and i waited for a long time and then came back home without any workout its so frustrating
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App is broken !

Intermittent gym entry tracking, deleted all of my manually added workouts, very disappointing, just not good enough, fix it now !

Dan

A great easy to use gym with no messing or up selling.
I can use the gym when I like and how I see fit along side the app to check my progress aswell as updates from the gym itself

DO NOT USE YOUR REAL EMAIL

NEVER GIVE THEM YOUR REAL EMAIL. OTHERWISE IF YOU EVER CANCEL YOUR SUBSCRIPTION THEY WILL BLAST YOU WITH DAILY SPAM TO REJOIN WITH NO OPTION TO UNSUBSCRIBE.
IF YOU MUST USE THIS SAD OVERCROWDED UNDERSTAFFED GYM CHAIN, THEN USE APPLE HIDE MY EMAIL FEATURE.