ResponderApp User Reviews

ResponderApp
ResponderApp
Extra Duty Solutions

Top reviews

BFD

App constantly crashes, freezes up, glitches. I wish I can give 0 stars.

If i could give zero stars i wouldve.

This app sucks- constantly crashes… whats the use for it when i have to keep deleting it and downloading it and it still doesnt work the right way- jobs for blue is way better- if you can talk to your dept save yourself the headache and stick w jobs for blue- after this year is over hopefully our department will go back to them and get rid of extra duty.
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Great App for BFD

My money maker APP 💰💰

App does not work correctly

Do not use app

BFD

Horrible roll out and functionality for the Fire Dept.

Terrible App

Clunky and unorganized. Severely unpolished.

LastShiftSgt

This app allows me keep track of jobs worked and money earned. It’s always up to date and the portal is super easy to navigate. Highly recommend.

Very functional

The Responder app is very functional and easy to use

Off duty work

Our agency was using a different companies program it had a lot of features that were unnecessary and was very clumsy to use. This app is much easier to use and does exactly what we needed.

User

Awesome App! Love the tech!!

Very reliable…

Very easy to use and navigate…

LastShiftSgt

No more writing in notebooks. This app allows me keep track of jobs worked and money earned. Always up to date!

Pretty good app

I love how more efficient this is compared to our previous off duty program

Super useful

This app has made finding off duty jobs so much easier than what we were doing before. Great!

Horrible

This app constantly fails, shut down or fails the load. It is a horrible app that is probably costing people money because of its poor performance and inability to function properly

Response from developer

Thank you for reaching out and describing your experience. The cause of your issues has been identified and resolved. I’m happy to discuss this further with you at jzebrowski@extradutysolutions.com. We apologize for the inconvenience and appreciate your understanding.

Just awful.

Constantly crashing, logs you out for no reason then won’t let you log back in. New jobs will post and it will crash before you can even sign up and then by the time it works the jobs are filled. So bad it actually loses me money. Needs a major overhaul.

Response from developer

Thank you for reaching out and letting us know your experience with the ResponderApp. We are working through a server-related issue that's causing the performance issues you described. The Officer Portal continues to operate efficiently and may serve you better while we complete repairs. I am happy to discuss this further with you at jzebrowski@extradutysolutions.com.

Constant log outs and issues

App is horrendous. Interface has potential, and the idea is great. But the app has so many issues of logging out and not allowing users to log back in or get verification codes in a timely manner. Not impressed at all.

Response from developer

Thank you for reaching out and letting us know your experience with the ResponderApp. We are working through a server-related issue that's causing the performance issues you described. The Officer Portal continues to operate efficiently and may serve you better while we complete repairs. I am happy to discuss this further with you at jzebrowski@extradutysolutions.com.

Don’t Use

The app is constantly not working, the company always screws up the job and puts it out late with errors. Doesn’t allow you to view job with you to coordinate schedules with co workers. Avoid Extra Duty Solutions and use other providers

Response from developer

Thank you for bringing your concerns to our attention. We understand how important it is for our solutions to function seamlessly, especially when coordinating with coworkers and ensuring timely, error-free job postings. Your feedback is vital as we work to refine the app, enhance features, and ensure all jobs are handled accurately and on time.

App not working

I can’t even get into the app anymore. Always issues loading. Issues checking in. Issues checking out. Worked fine in the beginning. Whatever you did >> fix it.

Response from developer

Thank you for bringing your concerns to our attention. We understand how important it is for our solutions to function seamlessly, especially when coordinating with coworkers and ensuring timely, error-free job postings. Your feedback is vital as we work to refine the app, enhance features, and ensure all jobs are handled accurately and on time.

Terrible app

App still glitches out and won’t let you do anything. Needs a major upgrade.

Response from developer

Thank you for bringing your concerns to our attention. We understand how important it is for our solutions to function seamlessly, especially when coordinating with coworkers and ensuring timely, error-free job postings. Your feedback is vital as we work to refine the app, enhance features, and ensure all jobs are handled accurately and on time.