Love The App
Great Place
Resy is Great!
Reservation
AWFUL APP PROFILE FUNCTION AND CUSTOMER SUPPORT!!!
AWFUL APP PROFILE FUNCTION AND CUSTOMER SUPPORT!!!
My work email changed and tried to make a reservation on Resy.
I can’t update my profile because everything, even entering your own cellphone number, in confirming login in or updates revolves around the email a person can no longer access if they leave a company.
I already called the restaurant and made my reservation.
I told them the problem on Resy and they said it is a common complaint and they are considering a change because they also saw that it is nearly impossible to find a support link via the app; and support email is buried in the website.
I do not understand why you cannot contact support via the app; it makes zero sense and very frustrating.
If you are a restaurant, I would reconsider using this service.
If you are a consumer, just call the restaurant and tell them that Resy does not work when your life changes.
