Don’t trust them
Response from developer
I'm sorry to hear about your experience, and I appreciate you bringing this to our attention. Please email us at feedback@reversegroup.io with the details of your situation, and we'll investigate and address your concerns promptly. Your feedback is important, and we want to ensure a fair resolution. Thank you for reaching out.
Love this App - Shiela is supportive
Response from developer
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you're finding value in the Reverse Health program and that it's been a positive journey for you. It's fantastic to know that the meal plan, exercises, advice, and other features have been beneficial in your weight loss journey. Your dedication and commitment to your health and well-being are truly inspiring. A 12-pound weight loss in just 3 weeks is an incredible accomplishment, and we're excited to hear that you're well on your way to achieving your goal of 175 pounds by Christmas. Your kind words about our staff and their responsiveness and support mean a lot to us. We're here to provide guidance, motivation, and assistance every step of the way, and we're so glad to hear that our team has been able to help you on your journey. Keep up the great work, and know that we're here to continue supporting you as you work towards your goals. If you have any questions or need further assistance, please don't hesitate to reach out. Wishing you continued success and a healthy journey ahead!
Rating
She said that she petitioned to the financial team for a full refund and it was approved. While I can’t really rate the app services, I can definitely rate the customer service department and to them I give 5 stars.
Response from developer
Thank you for sharing your experience, and I'm truly sorry for the challenges you've faced. I understand that family responsibilities can sometimes be overwhelming. I'm glad to hear that Caroline from our customer service department was able to assist you in getting a full refund. Your feedback and support mean a lot to us, and we appreciate your understanding. If you ever decide to return to our program in the future, we'll be here to support you on your health and wellness journey. Take care, and I wish you and your family all the best!
Update: no longer loving this program and app
Response from developer
Thank you for your thoughtful feedback! We're delighted to hear that you appreciate the solid information and the realistic approach of our program. Your suggestion about adding lunch options and better support for those with busy schedules is valuable, and we'll take it into consideration for future improvements. We're here to support you on your health journey, and we're grateful for your recommendation!
Grateful for a health app that supports menopausal women
Response from developer
Thank you for sharing your thoughts and experiences with our Reverse Health program and app! We're delighted to hear that you've found a wealth of information, support, and convenience in our offerings. We appreciate your feedback on the 6-month option, and we're pleased to know that you feel empowered to go at your own pace. We're optimistic and hopeful for your continued success on your journey to feeling better in your body. If you ever have questions or need assistance along the way, please don't hesitate to reach out. Thank you for choosing Reverse Health, and we look forward to supporting you in achieving your health goals!






