Reverse Health User Reviews

Name: Reverse Health: Diet & Fitness
Rating: 3.5 (1297 reviews)

Reverse Health: Diet & Fitness

Suggestic, Inc.

💪 Health & Fitness

🍔 Food & Drink

What users say

Summarized from real user reviews of Reverse Health. Based on 1.3K reviews and a 3.5/5 average, it highlights the 8 positives and 7 negatives reviewers mention most about this Health & Fitness app.

Positive things

🚀Easy to use
👍Helpful customer service
🚀Convenient all-in-one app
👍Tailored for menopausal women
🚀Flexible meal plan options
👍Supportive community
🚀Reasonable pricing
👍Effective for weight loss

Negative things

🐛Buggy app with frequent crashes
🔒No refunds or poor refund policy
🔒Misleading pricing and subscription terms
🐛Inconsistent recipe measurements
🐛Limited exercise options
🔒Lack of customization for dietary needs
🔒Poor customer support responsiveness

Top reviews

Most Recent Highest Rated Lowest Rated

Don’t trust them

I tried this for what I thought was a trial. I didn’t want it and canceled it. The company charged me $99 months later. I replied and said this was done in error. They refused to give me a refund. I finally found CA CART laws and read that consumers have protections from companies who charge fees without giving the customer notice that a charge was coming up. I alerted Reverse Health about this ARL law and I would take action, many people are awarded $2,500 in courts. They refunded me the money. I don’t trust them nor think they are honest or fair that they take this practice against the customers they are trying to gain trust from. I am writing this review to let others know, if they claim they can’t refund you because of their policies on their website, they are not on the right side of the law. Tell them about the ARL laws and the laws we have to protect consumers from big companies trying to auto renew and enroll us. Let’s see what the reply is from the company. A company I think has terrible policies.

Memememememe&&&&&

3 years ago

Response from developer

I'm sorry to hear about your experience, and I appreciate you bringing this to our attention. Please email us at feedback@reversegroup.io with the details of your situation, and we'll investigate and address your concerns promptly. Your feedback is important, and we want to ensure a fair resolution. Thank you for reaching out.

Love this App - Shiela is supportive

I started the App 3 weeks ago. The meal plan was chosen for me after the quiz. Cost is very reasonable- 6 months $72! you get exercises, advice, meal plans, recipes, videos and chats. Staff is responsive and very supportive. I love that i can make my own food and as long as i stay within parameters i can eat almost anything! however i chose to follow recipes. So far Ive lost 12 lbs. I was not giving my real weight of 204 - my bad. But now i’m at 192! I’m 79 years young and my goal is 175 by Christmas. i’m going to make it! Love love love to the staff! Adding : started 8/1 it’s 11/17 and I’m at 180! I’m very pleased with the progress and the support i get all the time. i’m going to stay with this program forever!

Belford Jersey girl

3 years ago

Response from developer

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you're finding value in the Reverse Health program and that it's been a positive journey for you. It's fantastic to know that the meal plan, exercises, advice, and other features have been beneficial in your weight loss journey. Your dedication and commitment to your health and well-being are truly inspiring. A 12-pound weight loss in just 3 weeks is an incredible accomplishment, and we're excited to hear that you're well on your way to achieving your goal of 175 pounds by Christmas. Your kind words about our staff and their responsiveness and support mean a lot to us. We're here to provide guidance, motivation, and assistance every step of the way, and we're so glad to hear that our team has been able to help you on your journey. Keep up the great work, and know that we're here to continue supporting you as you work towards your goals. If you have any questions or need further assistance, please don't hesitate to reach out. Wishing you continued success and a healthy journey ahead!

Rating

I downloaded this app and was very hopeful that it would help me. However, days after my husband and I became the guardians of our autistic grandson. This requires a lot of my time and energy everyday. As time went on, I actually forgot about the app and the renewal that would come in 6 months. I was charged the $99 renewal fee and was so upset. I never got a reminder email or text, only a new charge. I cancelled my renewal so it wouldn’t happen again and emailed customer service. I was given an opportunity to receive 50% of my refund. At this time, every dollar makes a huge difference for my family. I asked once again if my issue could be explained to the management team to receive 100% refund. That’s when I received an email from Caroline.
She said that she petitioned to the financial team for a full refund and it was approved. While I can’t really rate the app services, I can definitely rate the customer service department and to them I give 5 stars.

Jeri Berrie

3 years ago

Response from developer

Thank you for sharing your experience, and I'm truly sorry for the challenges you've faced. I understand that family responsibilities can sometimes be overwhelming. I'm glad to hear that Caroline from our customer service department was able to assist you in getting a full refund. Your feedback and support mean a lot to us, and we appreciate your understanding. If you ever decide to return to our program in the future, we'll be here to support you on your health and wellness journey. Take care, and I wish you and your family all the best!

Update: no longer loving this program and app

At first the meal plans were great but now the app gives literally the same two breakfast recipes every other day week after week and endlessly rotates through the same 2-3 lunch and dinner recipes also. When this started I used the swap feature but now it feels like I spend more time “swapping” than I do cooking. Throw in the lack of actual guidance about the exercise “Stages,” and I have quit even opening the app. Why title the workouts Stage 1, Stage 2, etc without offering a plan when to do which? Someone from customer service emailed me to say that information can be found in the app but didn’t or couldn’t say where and I’ve been all through the app without finding it. I may come back at this when I have more patience but I canceled my subscription so at least it won’t renew.

Nickname1492

3 years ago

Response from developer

Thank you for your thoughtful feedback! We're delighted to hear that you appreciate the solid information and the realistic approach of our program. Your suggestion about adding lunch options and better support for those with busy schedules is valuable, and we'll take it into consideration for future improvements. We're here to support you on your health journey, and we're grateful for your recommendation!

Grateful for a health app that supports menopausal women

Tbh, I’ve only been using reverse health program and app for several weeks, and that is the reason for 4 stars. So far though, I’m pleasantly surprised by the amount of info available on the app, the amount of support available, especially the Facebook group, and the ease of having recipes, exercises, customer support all on my phone.I have not jumped fully into using everything yet, and am so glad there was a 6 month option for a very reasonable price, so I can go at my own pace to figure things out that work for me and not have to rush through a trial month. I have put into place the supplement suggestions and am making a big effort with tracking my water intake as well as my steps and exercise, and this alone is helpful for making me feel both, accountable and accomplished. I tried Noom a couple of years ago and the health education was awesome but I didn’t lose weight easily even though I followed my program. Now I know why. Reverse health offers the health education as well as accommodations for how I like to eat and according to my preferences. I’m optimistic and hopeful that I will once again feel better in my body:)

Grateful & optimistic

3 years ago

Response from developer

Thank you for sharing your thoughts and experiences with our Reverse Health program and app! We're delighted to hear that you've found a wealth of information, support, and convenience in our offerings. We appreciate your feedback on the 6-month option, and we're pleased to know that you feel empowered to go at your own pace. We're optimistic and hopeful for your continued success on your journey to feeling better in your body. If you ever have questions or need assistance along the way, please don't hesitate to reach out. Thank you for choosing Reverse Health, and we look forward to supporting you in achieving your health goals!

NO REFUNDS-Beware!

I was interested in an approach to weight loss for a menopausal woman. BEWARE – you can’t get any samples/examples of what you get with the app before purchasing. I was a sucker and decided to try. With arthritis in my knee, there are a lot of exercises I can’t do. Program is not specialized for the individual (I need a low inflammation, low carb diet for my issues). I used the app one time, discovered it wasn’t going to work for my issues and lifestyle and forgot to cancel (my bad) so when I was hit with the automatic $99 fee, I reached out to customer service with my health issues and that I never used the app. They refused to refund. I have since cancelled the subscription but now I have another six months of an app I won’t use. These types of auto-renewing subscription based apps bank of people forgetting about them and with no refund policy, you are left helpless. I wish I had read other review before I decided to try app…I probably would have decided not to. Without the app and doing my own research, I have lost 30 lbs. You don’t need this.

gr8sparks

3 years ago

Response from developer

We are genuinely sorry to hear about your experience with our app and the challenges you faced. Your feedback is important to us, and we want to address your concerns as best we can. Regarding your refund request, We apologize for any inconvenience you encountered. To assist you promptly, please email us at feedback@reversegroup.io with all the details, including the date of your purchase and any relevant transaction information. Once we receive your email, we'll prioritize processing your request. We are truly sorry for any disappointment you've experienced with our app. If you have any additional questions or concerns, please don't hesitate to reach out via email. We are committed to making this right for you.

Just what I needed!

Reverse Health is designed for women in the menopausal age group, who, more than likely have the bigger abdomen and are having trouble losing weight. After moving around their app for about 2 days (looking at recipes, listening to very helpful tips for success, and watching the exercise video) I was ready to go. I had made out a grocery list to be able to make the delicious and varied meals, that were tailored to my caloric daily intake. With all that being said , I lost 6 pounds in my first week!! And I wasn’t hungry. The customer service area is very helpful and courteous and answered my questions to my satisfaction. If you’re struggling to lose weight and have the larger abdomen, this app is for you.

Retro-lady

3 years ago

Response from developer

We're thrilled to hear that you're finding our app highly useful for your post-menopausal situation and that it's addressing your specific needs effectively. Personalized recipes, exercises, and supplement suggestions can make a significant difference, and we're delighted to be on this journey with you. We're also pleased to know that Frances was able to assist you courteously and resolve your membership issue. Your satisfaction is paramount to us, and we appreciate your kind words! Thank you!

Best diet app I’ve found so far

Although the recipe units are a mixture of both Imperial and Metric, I’m still very impressed with this app. I have a very inexpensive scale that switches easily between unit types, and I don’t find this issue to be that big of a deal.

The recipes are delicious, with good instructions for preparing, unlike my most recent app, Better Help. When I follow the program, I lose weight, I feel better, and I’m not hungry, due to the food density of the recipes. In fact, I usually can’t eat a whole serving of whatever recipe I’ve fixed.

I also love that the recipes are for more than one person, because with my previous app, Better Help, I had to convert every recipe in order for my husband to enjoy it as well.

gugubug

3 years ago

Response from developer

We appreciate your positive feedback about our app and the flexibility it offers with recipe units. It's great to hear that you're enjoying the delicious recipes and the clear instructions for preparing them. We understand how important it is to have recipes that work well for multiple people, and we're glad to provide that convenience for you. If you ever have more insights or suggestions to share, please feel free to let us know. We're here to support your health journey, and your feedback helps us improve our services. Thank you for choosing Reverse Health! 😊

Exercises on Reverse Health

I found the exercises to be very helpful and easy to follow with the videos. The instructions were so clear and the sessions were in 25 minute sessions so not a huge chunk of time. Also, I had a question on the sodium content of the recipes and one of the team members, Natalie, got back to me very quickly. She was quite helpful and contacted the nutritionist team immediately to get an answer for me. I was quite impressed.

I’m a tad disappointed in the fact that the nutrition team said the sodium & potassium content was incorrect and was much lower. I said that was a “cop out” and if that was correct, the levels should be corrected immediately. I have heart issues and I must be very aware of the sodium & potassium content of all foods I eat. I will make my own menus until I trust the accuracy of Reverse Health.

marti4472

3 years ago

Response from developer

Thank you for sharing your positive experience with our exercises and support team! We're thrilled to hear that you found the exercises helpful and easy to follow through the videos. It's great that the clear instructions and manageable session lengths worked well for you. We're glad to know that Natalie was able to assist you promptly with your question about sodium content and went the extra mile to get an accurate answer from our nutritionist team. Your satisfaction and progress are important to us, and we're here to support you every step of the way!

What I needed

This app is great for me. The menus use a lot of ingredients we normally eat, and they’re tasty. My husband, who doesn’t need to lose any weight, is an athlete and enjoys eating the left-overs from these menus. The portions are really helping me slowly lose weight. One improvement would be to post the overall carbs, protein, and fat breakout for each day, so that if I substitute another meal I know how to tailor the meals for the rest of the day to achieve the plan.
I cannot do much exercising or even many steps now, because I have Achilles tendinopathy and am being treated by Physical Therapists. But I’m still losing a little weight each day. My PT stretching exercise and an occasional grocery shopping trip are it.

Old CK

3 years ago

Response from developer

Thank you for sharing your positive experience with our app! We're delighted to hear that the menus align well with your dietary preferences and that your husband also benefits from them. It's great that the portions are helping you make progress towards your weight loss goals. Your suggestion about including the overall carb, protein, and fat breakdown for each day is valuable feedback, and we appreciate it. We're sorry to hear about your Achilles tendinopathy but it's inspiring to know that you're still making progress despite the challenges. Your commitment to your health and well-being is commendable. We're here to support you on your journey, and we wish you continued success and healing!

I love the Customer service chat in the app!

I would have ranked it a 5 but I haven’t been on it long enough to see any results yet.

The app has been the simplest to use out of the many health and wellness apps I’ve explored. There is a journal with your meal plan already loaded and everything is on one page. If you don’t like your meal suggestions, they can be easily swapped out and if your a meal prepped like me, I can just choose to eat the same thing all week! Super easy to follow plus there are other pages with education and a private FB support group.

When I felt like I needed to adjust my plan to create an energy deficit, I logged into the help chat, selected ‘nutrition’ and was connected with Kristie early on a Saturday morning. I explained my limitation with exercise and she looked over my information and came back with two suggestions to try for the next two weeks. Super simple, super supportive because I felt heard!

DebraLLL

3 years ago

Response from developer

Thank you for sharing your feedback with us! We're thrilled to hear that you're finding the Reverse Health app easy to use and that the journal and meal plan features are convenient for you. It's great to know that you've already connected with our support team and had a positive experience with Kristie. We understand that seeing results takes time, and we appreciate your patience as you continue your journey with the app. Thank you for your trust!

Two weeks in

So here’s my feedback: this is what I needed to change my eating patterns and get back to basics. I’ve done WW, I’ve done Noom, I’ve tracked macros on MyFitnessPal. Having the menus and following them has helped. I still use MyFitnessPal to track macros since I sometimes change it up. The Reverse Health app does need some help. The shopping list is good. But if you eat out or make something not in their plan it’s a bit hard to track and know that you are staying within the allotted macro requirements. If you don’t understand basic nutrition information you need to follow the menu plans blindly. Their swap meals option is good but could be more varied. I’m down 5lbs but could be all water weight. Let’s see how the next month goes.

Mama bear2

3 years ago

Response from developer

Thank you for sharing your experience with us! We're glad to hear that our program has been helpful for you in changing your eating patterns and getting back to basics. We understand the importance of flexibility when it comes to tracking meals that aren't on the plan. We'll certainly take your suggestions into consideration to enhance the tracking experience. Congratulations on your progress so far, and we're excited to see how the next month goes for you. If you have any more insights or suggestions as you continue your journey, please feel free to share. We're here to support you every step of the way!

Love this program

I tried Noom twice. The first time it worked great, however, the second time it stank. Whatever had been done to the app didn’t accommodate my needs.
Then I found Reverse Health. Wasn’t sure whether I wanted to try yet another weight loss system, but decided to give it a try.
I simply love that it’s geared toward women, menopausal women, that is. I’m 75 and beyond menopause but in the week that I’ve been doing the program I’m down 1 kg. Woot! The portions are great and filling.
I’m vegetarian and the meal plan is totally geared to my needs. I also appreciate that I can switch meals around if there’s one that I don’t particularly care for.
Glad I found this program!

Ortrung

3 years ago

Response from developer

Thank you for sharing your journey and positive experience with Reverse Health! We're delighted to hear that our program has been a great fit for you, especially with its focus on women, including menopausal women. It's fantastic to know that you're finding the meal plan suitable for your vegetarian preferences and that you're already seeing results. We're here to support you every step of the way – if you ever need assistance or have questions, don't hesitate to reach out. Keep up the great work on your health journey!

RH App

I find the app to be easy to follow. The recipes are good. If you don’t want to follow a recipe just make sure you eat a protein, grain, fruit and vegetable. If I have any questions I hear back from a very helpful person without a long wait. I appreciate Leah for answering my questions thoroughly.
This a great diet option. I have tried the exercise plan also. I enjoy the variety of options.
It’s also great to connect with people on FB on this diet. Like any diet it is important to be self disciplined and do the work. The app helps so much to stay on track. Knowing there’s a person there to help you along the way.,

lorizplace

3 years ago

Response from developer

Thank you so much for your wonderful review! We're delighted that you're finding our app easy to navigate and the recipes enjoyable. Your dedication to maintaining a balanced diet and engaging with the exercise plan truly shines through. We're thrilled to have Leah as part of our team, providing attentive and thorough support. Your success and satisfaction inspire us to keep enhancing your experience. Keep up the fantastic work on your health journey!

CANNOT recommend. Dietary restrictions? Think twice!

I purchased this app after reading on their website that menus are personalized for various food sensitivities and dietary needs. The questions they asked seemed to support that claim.

In order to view the personalized menu, I needed to purchase a subscription and download. I did so and immediately discovered that my “personalized menu” was full of foods I could not eat. I *immediately* reached out to the company explaining the situation and requesting account cancellation and a full refund, since the app was *entirely unusable* for me. Instead, they wrote back informing me that they had reset my personalized menu plan and to look again. I did so, and the new “personalized” plan was no better. I again *immediately* reached out requesting cancellation of my account and a full refund, and was politely denied the refund on the grounds that I had looked at the menu (!!), so they considered it “used”. They told me that I could continue to “use” it until my subscription ended. WTH?!?
As a consolation, they offered me a partial refund that I never received.

Perhaps the app would work for people with no special dietary considerations such as diabetes or Hashimoto’s or food allergies. But for anyone who does have specific dietary considerations, I cannot recommend this app. The only thing lighter is my wallet.

KarryOnAwhile

3 years ago

Response from developer

I sincerely apologize for the frustration and inconvenience you experienced with our app. I completely understand how important it is to have a personalized menu that aligns with your dietary needs and sensitivities. It's disheartening to hear that we fell short of meeting your expectations. Your feedback is invaluable to us, and I want to ensure that we address this matter promptly and effectively. To assist you better, could you please provide us with more details about your situation? Kindly send an email to feedback@reversegroup.io with a description of your concerns and any additional information you believe would be helpful. Once we receive your email, our team will prioritize your request and work towards finding a suitable solution. Your satisfaction is our top priority, and we are committed to making things right for you. Thank you for bringing this to our attention. We value your input and will use it to enhance our services for all our users. We hope to have the opportunity to restore your trust in Reverse Health and provide you with the experience you deserve.

Customer Representative Bella

Unfortunately, time got away from me and I never opened the app. and saw a charge on my account. I emailed them to see if I could receive a refund. Bella kindly responded and informed me that because I didn’t cancel within the time allotted I would be unable to get a refund. I totally understood and accepted this. However, she kindly offered $12 the difference between the discount and regular price. It was unexpected, I accepted and I appreciated the offer.

Bella was nothing but kind, sweet, respectful, answered all and any questions I had, including how to leave this review lol. Even though it was through email, we chatted back and forth and it felt like we’ve spoken before. I give her ⭐️⭐️⭐️⭐️⭐️ 😊

Thank you Bella

Ray!17

3 years ago

Response from developer

Thank you so much for taking the time to share your experience with Bella and our team. We're thrilled to hear that Bella was able to assist you in a kind, respectful, and helpful manner, even though your interaction was through email. Your positive feedback means a lot to us, and we're delighted that Bella could address your questions and concerns effectively. We understand that situations can sometimes lead to unexpected circumstances, and we're glad that Bella's offer to help with a partial refund was appreciated. We aim to provide excellent customer service and to make sure that our users feel valued and supported throughout their journey with us. Your ⭐️⭐️⭐️⭐️⭐️ review motivates us to continue delivering the best service we can. If you have any further questions, need assistance, or decide to explore our program in the future, please don't hesitate to reach out. We're here to help you every step of the way. Thank you again for your kind words, and we wish you all the best on your health and wellness journey.

Terrible App!

Beware before you click. You will never get your money back. They refuse to refund anything for any reason whatsoever. The app kept generating meal plans with dairy and eggs despite my preferences set up as a vegan. The menu plan was a scant 1300 calories per day.. a starvation diet with insufficient nutrition. Then they just told me they’d extend my membership for a discount when I asked for a refund. The issues with menus never improved and they just said that I didn’t have to be so strict with the plan. Then why have a plan? Of course nobody can be strict with that limited of menu! None of these coaches are menopausal or know anything about menopausal women. Severe calorie restriction is the worst possible thing for a menopausal woman. Oh and they referred to me as a man even though the program is designed supposedly just for menopausal women! That just goes to show how dedicated their coaches are to helping menopausal women!

EmanSumaya

3 years ago

Response from developer

Hello! We are really sorry for any conufsion caused by this. Could you please email feedback@reversegroup.io so that we can come up with a resolution together? Thank you!

Good base for lifestyle change

I’m enjoying the advice and recipes. My family is even eating some of them. Some weeks they give you repeat meals but there is an option to switch. I’m pleased that I feel satisfied at the end of a meal. They also give a cheat sheet for portions and nutritional help if you don’t want to do their meals. The exercises are not challenging. I will likely go on my own. I like the help with portion sizes. This is my biggest problem. I am losing weight and feeling good after 2 weeks. Recipes are in grams/ounces but it’s easy to find conversion to tablespoons/cups on the internet. I feel it’s sound advice overall.

Belly still fat

3 years ago

Response from developer

We are really happy that you found our app helpful! Please do not hesitate to reach out if you need anything. Thank you!

DO NOT RECOMMEND

Not sure why they have an app as most accountability and responses happen through Facebook Group. However, what I have learned is that the app is to capture your credit card so they can continue to charge you. I purchased a six month membership and honesty never used app. Never received an email for renewal. Never got an app update for renewal. Never got a PayPal email for renewal. Same day I was charged for a renewal, I asked for a refund as I don’t use their app. Or Facebook. Was given an automatic response that I didn’t read terms and conditions and they won’t give a refund. So I contact PayPal. THEN resevers contacts me and “Charmed” says sorry. It’s outta our hands bc you contacted PayPal. Yeah ok, whatever. You can send me an auto-email on oops we can’t cancel you but now we really can’t? Oh and get this. Even tho they have my $99. And I setup to not auto renew. And yes I’m trying to get my money back. I’m kicked out of the app. Not that I want to use it. But they still have my $99. Do NOT recommend this app at all. Find others. Or join other Facebook groups for free. Use my fitness pal. Join a gym. This is NOT a good company. And couldn’t care less about its users.

Mommaofshyboys

3 years ago

Response from developer

Hello! We are really sorry for all the confusion and frustration this has cause dypu. We would wish to rectify the situation and help you with your needs. Kindly email feedback@reversegroup.io and we will have this sorted out immediately. Thank you!

Good for short term diet reset

I am almost two weeks in to using this app and I feel like it has helped me drink more water and combine food more efficiently for better energy. I discovered some supplements for my age that have been helpful, also. I feel more mindful about what I am eating and about moving more. The recipes aren’t that impressive and I wish there were more choices. Also, there is no room to log anything outside of the meals assigned so I don’t think it gives an accurate record of what I am eating and drinking daily. I would recommend did anyone to use for a few months to help you make better food choices and increase your overall nutritional health.

Healthierat50

3 years ago

Response from developer

Thank you for the positive review! We have taken into account your feedback regarding the off-plan meal recording and we will surely have that soon in our updates.