Iphone 13 pro max
Worst experience ever
Response from developer
Hi, we understand how frustrating it can be when something doesn’t go as expected. Our team has investigated the concerns raised and has already been in contact with you to provide the necessary assistance and resolution. We appreciate your feedback and are glad we had the opportunity to address the matter with you directly.
DO NOT BUY FROM THEM! Absolutely terrible experience with Revibe.
I ordered a MacBook Pro Mid 2015 through their platform and received the wrong model. They promised and confirmed a 120 AED refund on 17/03/2026, but after 25+ days (as of 11/04/2026) the money has still not been refunded.
I have followed up multiple times with messages and emails — complete silence from them. No refund, no response, nothing at all.
This is not just poor customer service; it feels like they take your money and then disappear. Extremely disappointed and frustrated.
Do NOT buy from Revibe. They will waste your time and keep your money.
I have followed up multiple times with messages and emails — complete silence from them. No refund, no response, nothing at all.
This is not just poor customer service; it feels like they take your money and then disappear. Extremely disappointed and frustrated.
Do NOT buy from Revibe. They will waste your time and keep your money.
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Access to track oder
Having difficulty to track my order .Since it been there working hour during the week .It been hard to access customer profile.There is no information base on there “internal technical error “.Tried to reach on whatsapp,automatically generated to AI respond bot.
Terrible Customer care
Worst customer care, they deliberately give faulty products when you use discount codes, so you would eventually have to return the product. I order 6 times, 2 times I didn’t add any promo codes and product was as shown, but rest of the 4 times I added discount codes and they gave me products with certain malfunction products. And their customer service says they can’t do anything, and you can go and complain about it legally.
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Amazing
Nice app very easy and smooth operation
Late
2-4 days delivery??? Im still waiting for more than one week !!! And if i talk to customer service they only said wait or cancel.
Please dont buy anyting feom this app or from them
I purchased a iphone 15 pro max 256gb very good condition phone when it delivered to me there was a unlocked sim problem so i returned phone to fix its being 3 weeks still they being saying shipped back to me & giving me fake currier numbers.please dont even accidenlty Buy from this
The returning is very difficult
Their products are not original but it very difficult to do a return, this my first time of buying their product but very disappointed. They need to do more on their return options it very difficult for me to return a phone I bought from them… I have been seeing nice phones on the app but very scared to order any thing from them again. REVIBE you need to do more on your products even if they are home use…at least let them be more presentable and original… I for one I don’t like the experience I had with them at all, it was like nightmare
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Dealing with them
A Samsung device was purchased from them, the device does not work, it has been returned, and so far it has not arrived for more than two months, or the response from them is very bad, dealing with them
Disappointed and NOT recommended
Ordered 2 iphones 13 mini from them in excellent condition, the first one had an issue with the screen and the battery. They fixed the screen gap but the battery no issue as they said, sent them the evidence with the phone for the second time and took them 12 days to return it and saying there is no battery issue.
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samsung/ iphone
very nice product they have same as new 😍
Network issues
I trust this app and order ipad
Bcoz they tell us they check everything and sell it But when i get my ipad i got issues with network so disappointing
Bcoz they tell us they check everything and sell it But when i get my ipad i got issues with network so disappointing
All the products ordered became damage or non working condition
Ordered 1pc Dell Latitude 7400 and 2pcs Lenovo Thinkpad , now all of them are not working. Dont recommend.
Laptop
Im a regular customer how many items i already ordered in revibe all products are amazing
Very disappointing experience
Extremely disappointing experience. I accepted the deduction to cancel my order, but the cancellation failed due to a system error and the order was still delivered. The return request faced multiple system issues, a delay of over 10 days, and is now marked as "invalid claim" without any explanation. Despite several calls, emails, and accepting deductions, the refund has still not been initiated. Very frustrating and unprofessional support. Not recommended to anyone.
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Good
I have purchase excellent condition it’s to much good quality I appreciate revibe community
Don’t
I ordered a laptop before 3 days its showing still only order has been created still no quality check not arrived on warehouse not delivered there deadline of delivery is up to 7 & there is no chance of delivery tomorrow so if you are looking for quick delivery if something is really necessary for you please do not order from this platform choose other platform who can deliver you within one or two days
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iPhone purchase
Please be careful guys, this company gives fake promises only, I contacted them and told them that I want the phone to be 1 physical sim and 1 e sim , and they sent me a 2 physical sims phone which I don’t want and when I asked for return they said the reason for returning is you changed your mind which is not true and there’s 10% return fees , ver bad experience
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Fraud company
Selected a refurbished iphone which was listed “good condition”. It was delivered dead. Return procedure was horrible. Its almost a month into the problem and its bot resolved. Still cant believe the nerve of the conpmay to send a dead phone which apparently “quality checked” by professionals. Horrible, fraud company.
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Basic principle failure of app
The app can’t do the most fundamental thing, to keep the currency as selected. Simple thing that made me delete the app.
