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Cartlow

Cartlow

by Cartlow

592 ratings
189 reviews
🛍️ Shopping
Free

Details

Released
March 10, 2019
Updated
October 26, 2026

Features

Developer

Cartlow
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Cartlow screenshot #1 for iPhone
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Cartlow screenshot #6 for iPhone
Cartlow screenshot #7 for iPhone
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❓5 answered
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📦~ in 2 weeks
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About

Discover affordable refurbished, open-box, and new electronics. Shop for smartphones, laptops, and more with quality assurance, warranty, and easy returns. Enjoy convenient payment options across the UAE, KSA, and KWT.

✓Refurbished and open-box electronics
✓New products available
✓Quality inspection and grading
✓3-12 month warranty
✓10-day return policy
✓Multiple payment options
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What users say about Cartlow

Reviews of Cartlow are mostly negative: the Shopping app is rated 4.3/5 from 592 App Store ratings. What users like most: affordable prices compared to competitors, fast delivery when working properly. Top complaints: extremely poor customer service and unresponsive support, frequent delivery delays and non-arrival of items. Summarized from real user reviews.

Positive things

  • 💰Affordable prices compared to competitors
  • 🚀Fast delivery when working properly
  • 👍User-friendly app interface
  • 📱Wide range of products available
  • ✅Good quality products when delivered correctly

Negative things

  • 😞Extremely poor customer service and unresponsive support
  • 📦Frequent delivery delays and non-arrival of items
  • 🚚Unprofessional and rude delivery couriers
  • 🔧Defective and refurbished products misrepresented as new
  • 💔No refunds or returns despite faulty items
  • 📞Unresponsive to emails and phone calls
  • 📊Stock images used instead of actual product photos
  • 💵Overpriced compared to Noon and Amazon
  • 📦Items arrive damaged, opened, or with missing contents
  • ⚠️Fraudulent practices with used items sold as new
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+1

What's New in Cartlow

6.5.0

October 26, 2026

- Improvements - Bug fixes

User reviews

Most RecentHighest RatedLowest Rated

دعم ومنتجات سيئة

تم شراء لابتوب ابل ماك بوك برو
وبه مشكله لا يمكن شحنه طلبت عليه ارجاع لم يتم الارجاع والحين فوق الاسبوعين وماردو
KAKhalid almalkii

تطبيق ودعم افضل ما يكون

والله تجربة سيئة جدا اضطريت احذف التطبيق كان في البداية كاسعار ومنتجات ممتاز بدا شوي شوي يتغير لين شريت ايباد منهم وطلع ايباد اقل مواصفات من المعروض وجيل غير تماما سويت طلب استرداد واكثر موقع في حياتي تعذبت في الاسترداد منهم تقريبا شهر او اكثر عشان ترجع الفلوس غير العذاب عشان يجو يستلموه مني والله تجربة فاشلة لابعد حد والان اسعارهم جدا جدا سيئة ما انصح الشراء منهم خصوصا اذا انت في الريجون السعودي
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Hhunter07hj

جهاز فولد 6 حاله ممتاز جدا

شريت جهاز سامسونج فولد 6 والجهاز كانّه جديد شكرا علي مصداقيه Aisha
Aaidha_9000

Fraud and Irresponsible Team

I purchased an Iphone 15 pro few months ago and now the phone is not working . all parts of the phone are duplicated, it's not even an iphone . i have already requested return request ( Id : 1450) in your app but there is no response from your side . I am going with legal action against your company and office in Both Dubai and Saudi Arabia . Will fight till end
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MKMuhammed Anas Kp

App functionality needs improvement

The concept of the app itself is great and everything, However, the functionality of the app itself is weak and can be bad and confusing in some areas.
Aadamsarrif
See 184 more reviews

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User experience

🐞

Reported Bugs

4 issues

Checkout technical issues preventing purchase completion

Bug

App not updating or working properly

Bug

Order status showing delivered when items not received

Bug

Delivery tracking inaccuracies

Bug
✨

Requested Features

6 requests

Actual product photos instead of stock images

Feature

Transparent condition descriptions for used items

Feature

Urgent/expedited delivery options in checkout

Feature

Improved app stability and functionality

Feature

Better order tracking system

Feature

Clear return and refund policy

Feature

FAQ

What kind of products can I buy on Cartlow?

Cartlow offers a wide selection of refurbished, open-box, and new products. This includes mobiles and tablets, laptops, smartwatches and accessories, home and kitchen appliances, watches and fragrances, and sports and fitness equipment.

What are the quality guarantees for products on Cartlow?

All products undergo a thorough quality check and expert product qualification process. They are inspected by certified and graded experts, and come with an assured quality guarantee.

Does Cartlow offer a warranty and return policy?

Yes, every purchase on Cartlow comes with a valid warranty ranging from 3-12 months. Additionally, there is a 10-day hassle-free return policy for all products.

What payment methods are available on Cartlow?

Cartlow provides various payment options for your convenience. You can choose from Cash on Delivery, Credit/Debit Card, or Instalments.

Where is Cartlow available?

Cartlow operates across the UAE, KSA, and KWT, making it a leading re-commerce platform in the region for affordable online shopping.