Logging in
The app has & will always be LOW tier… Is it that hard to keep apps running properly? Constant bugs/crashes preventing me from even loading the app.
Lack Luster
This application lacks functionality, is unreliable, and is poorly optimized. You’re better off using their website.
Long term customer
This app really needs to be reworked by a professional. Lacking majorly in functionality. For instance….Can’t even log in today and facing an overdraft fee now
No where to deposit checks on app
When I downloaded my app I do not have to deposit button on my app.. this is super frustrating because I don’t love close to this bank anymore. I just want to deposit my check from the app.
Great app
Great app for a great credit union
Can’t even use it
This app won’t let me log in at all. I have to use the mobile web to log into the website that way. Annoying.
Awful
This app is a still complete disaster. New update is horrible.
App update.
The app was perfectly fine the way it was. This new update is absolute and complete trash. That’s all.
Garbage app that only works 1/3 of the time at best.
I’ve accumulated numerous overdraft fees because of this garbage app. You’re either immediately greeted by a black screen, or the app closes itself out whenever you try to navigate to the transfer tab. It inexplicably goes from working perfectly fine to being a complete dumpster fire — and best of all GCS refuses to hold themselves accountable for their shoddily coded program. GCS flagged my account as ‘suspicious’ because of the amount of times I’ve had to contact them regarding this nonsensical issue. I think it’s hilarious that they’d rather pass the blame onto their customers instead of correct their mistakes.
I’m pretty much convinced that the only way they’ve managed to stay in business is because 90% of their clientele are borderline geriatric patients with zero understanding or need for technology.
I detest major banks, but at this point I’d be better off shoving my money into a safe than entrusting it to these neanderthals.
I’m pretty much convinced that the only way they’ve managed to stay in business is because 90% of their clientele are borderline geriatric patients with zero understanding or need for technology.
I detest major banks, but at this point I’d be better off shoving my money into a safe than entrusting it to these neanderthals.
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App needs to be addressed
This app is very hard to navigate and understand. It’s very basic yet unrefined, if you could get this squared away and up to par with the bigger banks you would have a lot happier customers.
If I could give 0 stars, I would.
It will not let me log onto the app after resetting my password about 5 times in a row (also, horrible security practice allowing that but that’s besides the point). This app alone makes me want to close my account
Hate IT
This app is TERRIBLE, it never update when i spend my cash out my checking account ..It still have the full amount. NEED A NEW APP! that’s the case we could be kept the old Bank app!
Worst app ever
Thinking of switching banks because this app is crap. The new website isn’t any better.
Change is good, this app is not
The layout is awful and doesn’t seem clearly thought out. The read out on account balances is confusing and can cause miscalculations. My checking automatically shows I have $500 extra on my available balance for ‘overdraft protection’. I have to remind myself each time that that $500 doesn’t exist. Please just make it simple and easy to read like the previous app. We don’t need all this extra fluff.
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Absolute worst banking app I’ve ever used
The app is terrible. Logs in only half the time. Most of the functions don’t work. Application fails as anything more than an icon wasting space on your phone.
Do. Not. Like.
UPDATE*
Caused my account to over draft because you cannot understand what’s happening on the app? It’s seriously so confusing. I have two car loans through you guys and I’m gonna refinance somewhere else and leave banks. Been with you guys 8 years. What a shame. Last app was way better.
Transferring money from one another to another became entirely too difficult. I don’t like the set up of the new app. The old one was simple and got the job done. As a long time GCS account holder I am not impressed. Please do something to make it a little more consumer friendly. I have two auto loans there and a savings and checking and it’s all separate now and way too sporadic.
Caused my account to over draft because you cannot understand what’s happening on the app? It’s seriously so confusing. I have two car loans through you guys and I’m gonna refinance somewhere else and leave banks. Been with you guys 8 years. What a shame. Last app was way better.
Transferring money from one another to another became entirely too difficult. I don’t like the set up of the new app. The old one was simple and got the job done. As a long time GCS account holder I am not impressed. Please do something to make it a little more consumer friendly. I have two auto loans there and a savings and checking and it’s all separate now and way too sporadic.
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Absolute garbage
I loved the old app but this is garbage! Can’t do facial recognition or pin login. Guarantee I could’ve made a better app.
I’m changing banks
This app is so flawed. I can’t even seen my transaction history on the app OR the website anymore. Everything is buggy and more complicated. And it took 4 days to even contact someone about what was even going on when I couldn’t log in anymore. You guys used to be amazing, but now? If I can’t see my bank account details, why even bother? My information could be stolen and I’d never even know.
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Not as bad as members think
I did online banking and it wasn’t that hard to sign up, took me like three minutes to do it.
New app is terrible
The old app was so much user friendly. This one only lets me see balances not what’s pending or on hold or any of my transactions. It’s a lot harder to transfer from 1 account to another with this app. This app also kicks me out a lot. Also I can’t believe they didn’t add a facial recognition login feature. Please bring back the old app.
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