Reward Card User Reviews

Customer Experience

Positive experience24.7% of reviews
Neutral3.1% of reviews
Negative experience72.2% of reviews

~ Based on 97 written reviews from the US App Store.

What users say

Is Reward Card Safe?

Reward Card appears safe based on user ratings. AppsHunter Safety Score for Reward Card is 87/100.

This assessment is based on 977 user ratings, with an App Store average of 4.4/5.

Safety Analysis

83.9% of ratings point to a safe experience
3.3% of ratings suggest some concerns
12.8% of ratings point to a risky experience

~ Based on 969 App Store ratings for Reward Card.

Is Reward Card Legit?

Reward Card appears to be a legitimate app. AppsHunter Legitimacy Score for Reward Card is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not Functional

Oh wow, what a fantastic experience this app provides. Every time I log in, it turns into a fun little guessing game. Will it say invalid credentials today, or will it magically let me in? Who knows. Keeps things exciting.
And that password reset link on the login screen? Absolutely brilliant. It is there for decoration, I assume, because it definitely does not work. Such a thoughtful feature.
At this point, I cannot log in anyway, so thank you for that smooth and seamless user experience. Please fix it.
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What the actually freak

How the hall* can i enter country code? The app is useless and cant do it on website. Designed to make customers stupid

Disgraceful

Completely useless app, for a company that pretends to be excellent at what they do, this app wonโ€™t even allow you complete the form required to get the card.

Unable to save profile

Simple profile page is a mess. Cant even see what question is asking sometimes. Unable to change phone number and area code field.

Awful user experience

Poor customer service and experience through the app. I ordered my card 15 days ago and still no reply. I can barely log into the appโ€ฆ itโ€™s like a high school project more than an international world class airline

Disappointing Experience with Etihad Reward Card

I'm extremely dissatisfied with my experience with the Etihad Reward Card. Shortly after applying, my account was suspended without warning or explanation. To make matters worse, I was unable to redeem my hard-earned miles.
Despite reaching out to the support team, it's been two months and my account remains suspended. I've provided all the requested documents, but still, there's been no resolution or update on the status of my account.
The lack of communication and the prolonged suspension of my account have been frustrating and disappointing. As a loyal customer, I expect better service and a more efficient resolution process.
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Travel like a king

Ethihad airlines when you travel you feel like you are at home sitting not in the clouds the pleasant atmosphere inside makes you feel like in home

Login issues

I haven't been able to login even though I enabled Face ID.

Declined

I would give less if possible

App doesn't work

App has hardly worked since setup. At every login giving server issue.

Stuck in login

This is a very bad application in which you cannot even login. Can't even give 1 star. Such an app spoils the name of the entire airline.

It show
The Etihad Guest account credentials you have entered are invalid. Please try again with valid credentials after 30 seconds.

Delayed response

I am trying to login and I need to enter a security code sent to my email address l. Itโ€™s been 10 minutes and have not received the code yet. The resend button is not active either.

Doesn't work at all!

It says my devices jailbreaked even though it's not! My phone is new and not even 1 month long and not jailbreaked.

Checked android play store review, but turns out it was similar issues with android for some months already. Don't be fooled guys!

The load unload feature is very bad.

I placed an order on Amazon and they charge once the goods are despatched. The card unloaded itself in the meanwhile thus causing inconvenience.
The card should not have the load unload feature.

Codes missing

I am expecting a text to proceed with the transaction, I filled up all the information correctly, gave the right number selected the prefix, nothing is coming, when the miles returned and applied again, there are 3 dollars missing.
Time limited is quite short.
Text code never arrived.

Very poor

Takes about 5 attempts to log in Face ID never gets accepted

Cannot use card. You will lose 160 miles

Please do not download this application. The reward card is impossible to use as the CVV is not visible in the app or anywhere. Without it, you cannot use the card.

I contacted support and they said they will look into it in 2-3 days. Itโ€™s been four days and I lost my rewards balance as the card auto unloaded on 48 hours.

Like me, all you will get from this application is 160 lost miles, which Is the loading fee from Etihad! Never see such a worst application!
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Poor and canโ€™t use it

Tried to use this app. I canโ€™t log in and it says my Etihad account is suspended, which it isnโ€™t. Please sort this issue out

So so bad

I never was able to login, always give me technical error. I wish there was an option for zero star