App stop working
Unable to log in after the recent update. Email username option no longer available.
Can never crop receipt !
Horrible new version of i12 app. Receipts can’t be uploaded as it is . The app always magnifies it and it’s out of frame even when you try to crop it
Carpark redemption easy
The concierge showed me how easy it is to redeem the points for carpark. Click and swipe! Thanks and I will be back!
Buggy - Almost Impossible
Tried to sign up for an account. OTP did not work at the point of registration.
Concierge tried to help but still not possible.
Thereafter no option to validate mobile number.
Can sign in but always an invalid member.
Concierge tried to help but still not possible.
Thereafter no option to validate mobile number.
Can sign in but always an invalid member.
Super buggy
Trashy app in desperate need of an upgrade
Worst SG Mall App
Laggy, unintuitive app interface, cannot load certain features within app like parking. Receipt redemption is also sluggish. Just change the app vendor already, you’re frustrating your mall shoppers!
Server problem?
Unable to log in, and trying to reset also takes damn long with the circle keeps turning. After finishing this review I go back to the page and the circle still turning.
Super Slow to open after latest ios installed
Even after uninstall n reinstall
Buggy
Cant order food because sign up flow is broken. Chose to go neighbouring mall instead.
Unable to redeem points
The slide to redeem feature never work, doesn’t matter how many times you tried. No point to collect points because the app is never work properly.
Error for everything
Had errors registering, only succeeded on the 7th try after which there was error ordering. Just gave up and ordered via the touch screen without first bistro buyers order discount.
Receipt upload failed
Please rectify issue. Receipt upload does not activate camera, scanner shows a black screen even when app has access to camera. Thank you so much.
Cannot register for new account
When I tried to setup a new account, the SMS to verify the account just doesn’t come in. My friend tried and the same thing happened on his phone as well. Please fix.
Worst Loyalty program ever
1. Self data entry with non-user friendly pick up list
2. Receipt reject without reason
3. Harsh policy on submission in a day
4. Ridiculous redemption rate, $1 for 1 point, 1000 points for $5 voucher. Supermarket purchase is even less. Why should I go through all above for 0.5% rebate?
Recommend to just delete the app, don’t waste time and effort!
2. Receipt reject without reason
3. Harsh policy on submission in a day
4. Ridiculous redemption rate, $1 for 1 point, 1000 points for $5 voucher. Supermarket purchase is even less. Why should I go through all above for 0.5% rebate?
Recommend to just delete the app, don’t waste time and effort!
Show more
Buggy in every step of the experience
So much frustrating bugs for ordering bistro bites. Had to reorder everything because the app hung and cleared everything in my cart, to bot being able to find a driver for delivery. We walked to the mall for self pick up and agter 30 mins our food is still preparing. Even asking for help in the app had bugs. We only found out our food has been ready but the app is not updating. Very poor experience and such a bad branding for the company.
Show more
Cannot even register!
This app is completely useless! Cannot even register!
