RFCU Mobile Banking Reviews: Is It Legit?

Customer Experience

Positive experience66.0% of reviews
Neutral10.3% of reviews
Negative experience23.7% of reviews

~ Based on 97 written reviews from the US App Store.

What users say about RFCU Mobile Banking

Is RFCU Mobile Banking Safe?

RFCU Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for RFCU Mobile Banking is 96/100.

This assessment is based on 6,251 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 5,528 App Store ratings for RFCU Mobile Banking.

Is RFCU Mobile Banking Legit?

RFCU Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for RFCU Mobile Banking is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Stop asking me to rate the app!

Every other time I open the app it asks me to review it despite the 10+ times I’ve done it. So because of that this trash app is a 1 star at best.

Mobile app

Although I really do, enjoy the convenience of being able to look at my account anytime day or night or transfer money the Constant updates on my messages that are six hours to 12 hours later than when the event actually happened is annoying.

Latest update crashes during mobile deposit

Latest update crashes during mobile deposit

The Takeover

Since arise took over the app refuses to open until the 2nd or third try.

Joseph bishop

Thank you help me through it all voice to textjoThank you help me through it all voice toBest bank ever 100❤️💙🧑🏽‍🦯🔜🦮🏳️‍🌈 my bank has helped me threw it all voice to text best bank

Best

Awesome

Joseph bishop

Best bank ever 100❤️💙🧑🏽‍🦯🔜🦮🏳️‍🌈 my bank has helped me threw it all voice to text

Banking smarter not harder

Mobile banking services are very important for convenience and security. RFCU provides excellent security and support.

So terribly bad

Have my car lease through these guys and unfortunately that means I have to use their app. Quite possibly the worst app I have ever encountered in my life. Terrible UI. Nothing seems to work, just absolutely god awful. If I could give it 0 stars I certainly would.

Great App

Very intuitive application

Joseph bishop

Best bank ever 100❤️💙🧑🏽‍🦯🔜🦮🏳️‍🌈

Frustrated

This app is horrible. Worst financial institution app I have ever used. Not intuitive, clunky, illogical and frustrating to use. The bank should scrap it and start from scratch. please !

New on line

I find the bill pay section incredibly not user friendly! It’s difficult to find what bills you have up to be paid! It’s just not user friendly

App is very inconvenient

This app is very inconvenient and full of glitches

Does not allow additional payments

In the past few years I’ve owed the app it has never allowed me to make any extra payments or add my banking information. I imagine it works this way for a reason…

Awful since update

This app used to be a simple app that worked perfectly fine. A few months back they took the app offline for a few days for what was supposed to be a massive update. However the update did nothing more practically then slightly week the design. Since it’s been updated I regularly have issues logging in, and have error messages that pop up. Honestly if these issues aren’t addressed soon I may switch banks. That sounds dramatic but the lack of a consistently working app is very annoying.
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RFCU Banking App

Up until recently when RFCU updated their system the app worked perfectly. Afterwards it sometimes takes a minute or more to open, more time than not I have to close it several times and reopen it.
Strange that opening the site RFCU.com on a browser always works.
What is up with the app?

Horrible and broken

This latest release is awful. Paid mortgage early and it incorrectly applied the payment all to principal instead of a regular payment as was displayed on the screen. It’s been over three weeks since I called the bank and no response or follow up. This app and this bank’s service have gone into the toilet.
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garbage and very inconvenient

app goes down multiple times a month if not weekly, and even when the app is up and working there are functions that just don’t work at random, specifically bill pay and transfers. not to mention that app just crashes sometimes for seemingly no reason. should not be this hard for a credit union app, with assuredly less users than an app from a national bank, to run smoothly.
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Not happy with New Update

Amounts that previously posted immediately are now pending. My monthly SS and my weekly paycheck were always available by/before 5:30am. What are you doing???? And not allowing another review? I have to write over previous??? We need weekly payroll from ADP and monthly SS funds available immediately as they always have been.
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