Rhinebeck Bank Mobile User Reviews
Customer Experience
~ Based on 40 written reviews from the US App Store.
What users say
Summarized from real user reviews of Rhinebeck Bank Mobile. Based on 273 reviews and a 4.5/5 average, it highlights the 10 positives and 16 negatives reviewers mention most about this Finance app.
Positive things
- 👍Easy to use
- 👍Great local service
- 👍Decent return on CD
- 👍Get credit score
- 👍Notifies of score changes
- 👍Great customer service
- 👍Reliable online services
- 👍Convenient
- 👍Makes banking a breeze
- 👍Very good service
Negative things
- 🐛Poorly formatted notifications
- 🐛Ads between important things
- 🐛Difficult to see accounts separately
- 🐛Outdated interface
- 🐛Not intuitive
- 🐛Too many screens for simple tasks
- 🐛Manual check photo entry
- 🐛Email notifications for pending/rejected deposits
- 🐛Difficult for business banking
- 🐛Website needs simplification
- 🐛Transactions take too long to process
- 🐛Push notifications not working
- 🐛Loading circle continuously runs
- 🐛App down for days for upgrade
- 🐛Re-enrollment required for bill pay
- 🐛Clueless customer service
Is Rhinebeck Bank Mobile Safe?
Rhinebeck Bank Mobile appears safe based on user ratings. AppsHunter Safety Score for Rhinebeck Bank Mobile is 89/100.
This assessment is based on 273 user ratings, with an App Store average of 4.5/5.
Safety Analysis
~ Based on 176 App Store ratings for Rhinebeck Bank Mobile.
Is Rhinebeck Bank Mobile Legit?
Rhinebeck Bank Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Rhinebeck Bank Mobile is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
The app is very simple to use and I barely realize that I have it
Great local service easy to use online checking decent return on CD
Okay
The interface looks like it’s 20 years old. It is not intuitive. You have to click through all kinds of screens to do simple tasks. I have accounts at other banks and bill pay and mobile deposit are seamless where you click one button, scan the check and done. This app you have to click at least 6 different screens, manually take photos and enter amounts and then the kicker is they send you an EMAIL to tell you the check is pending and sometimes another email shows up days later to tell you it was rejected. That’s just one example. Oh and if you use business banking you need to be a genius to figure out all the screens and places to click.
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Luv It!!! So easy to use. User friendly doesn't give it enough credit.
Love this app! Makes banking a breeze
It is easy to use.
Ui feels old fashioned, wish there was a cleaner organization of the homepage
It’s a awesome app to use
Good application, you can make your money movements and it's easy to use.
I love the new Rhinebeck bank update where they can’t even format the notification to fit a mobile screen properly so the text box is 7 characters wide by 500 long. With an ad inbetween every important thing. I don’t wanna have to scroll through to see each of my accounts separately 🙄
Great local service easy to use online checking decent return on CD
Love how easy the app is I can get my credit score and it will let me no off any changes in my score
Very East To use backed up by Great customer services
Use it often. No issues.
Excellent
Easy to navigate. I appreciate the update to online banking
RB has been my bank for many years and their online services are wonderful. Thank you RB!
Easy to use
Good application, you can make your money movements and it's easy to use.
