Updated app and icon are terrible
Such cheesy design that I just deleted it
Connectivity
Just downloaded the new version of this app for my Giant Momentum and wish I never did. Didn’t think an app could get worse but it did by a lot. Not only is there useless stuff that appears on the home/start page but now it has made my controller on the bike locked out and unresponsive. Have to disconnect the battery from the bike to get controller on the bike to work. If the old app is still working for you do not download this one.
Show more
Nouvelle version non fonctionnelle
Après la mise a jour, je dois enregistrer de nouveau mes deux vélos, l’interface n’est pas fonctionnelle, pourquoi ne pas avoir gardé ça simple ?
Disappointed
Don’t like the layout. Needs a light screen for people with bad eye sight. GPS mapping jumps all over the place. How do I go the the old version?
Rubbish update
App updated a few days ago and now had my first ride. Speed, time, distance is now so small it’s difficult to see when riding. Also when changing power levels, this no longer appears. Can’t see how I fine tune power settings. Home Screen has news etc that is of no use to most. There was nothing wrong with the previous version. I have a 2022 Fathom. App does not represent any of the screens in manual. At a complete loss as to how I can access the facilities on the App.Not impressed
Show more
Rubbish
Shows news and advertising. No explanation of icons. Giant instruction manual not available to see how to operate new app.
WISH I HADN’T UPDATED 😡
WISH I HADN’T UPDATED 😡
Useless
Doesn’t work with my 5 year old Giant e-bike. Just automatically replaced my previously work Ridecontrol app, now cannot access my bike data- thanks Giant!
Update from trash to compost
The app used to be unusable. Now it’s unusable but cool looking. The registration flow is literally still broken.
2.0.0 update 👎🏻
ai promoted ui and terrible look, too many menus and who’s idea was this? the old app was fine
Failed firmware update
App is no longer capable of updating bike’s firmware. Stuck on a spinning wheel.
Dear oh Dear
Starts off well but woe betide you veer off route. This app will never get you back again but simply repeat you're off route. Thanks. I know that. Google maps to the rescue.
Does not Work
Download this app, created an account and have never been able to open it. Removed the App and reloaded many times - still no access. Don’t buy and make sure you get a discount on you Giant Talon E + EX, as it advertises that this function is available. But clearly it is not accessible.
Needs Data??
Why must it always have a data connection and why do I seem to need to re login every time I open the app??
Very poor
Poor app for the price of the bike, slow, glitchy, gives info one time and next time maybe not, wife’s Bosch Flo app is ten times better than this app
Used to work!!
This app had worked great for the past 5 years. Now it connects to my bike but won’t check for updates or register speed, distance, etc. The app sucks now!
Not reliable
App frequently fails to save completed rides and shows an error at the end. Losing all ride and route data after finishing a ride is frustrating, please fix the reliability issue
OK if you never ride of mobile data range
This is an example of an app which has a completely needless requirement for you to create an account and login so you can access your local property that you have just paid a large amount of money for. If when you launch the app it cannot connect to the servers. It complains that connectivity tells you your login has expired and demands that you login. This is of course utterly impossible if you are mountain biking anywhere exciting where mobile phones have no connectivity. This completely fails to understand mounted biking and the needs of their customers.
Show more
Apple Watch app
Really lacking a app for a Apple Watch like Bosch specialized the other mainstream bike manufacturers
Gets worse with every update, take a leaf from Sonos
This app is getting worse every update and it appears giant dont care. Log in issues, unstable connection. Follow Sonos lead and when they did a poor update their CEO took it upon themselves to get it resolved, which they did.
Where is the e-lock?
Totally pointless, how do I set up the most important thing, to lock my bike?
