Rideshare Rental User Reviews

Top reviews

Doesn’t work

App won’t allow signup or log in. It no longer works.

Avoid Manhattan Beach location!

Manhattan beach location is ran by a bunch of conartist Saul and Kyle. Don’t worry these folks will steal ur personal info and sell it to third-party. Complete poop show

DO NOT RENT

I am a social media influencer and I’ve currently been renting from this company. I’ve had my vehicle for over 60 days and i currently rent for $70/ day. Always make my payments. They had an issue with they’re app and no one was able to make they’re payments for about a week on they’re end. After 4 days late they automatically turn of the car if it’s electric just being 3 days late!! They seemed to turn it off sooner and with no customer service hasn’t been turned on. Employees are super rude. I pay way to much daily for the treatment of this company.
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Avoid Manhattan Beach location!

Manhattan beach location is ran by a bunch of conartist Saul and Kyle. Don’t worry these folks will steal ur personal info and sell it to third-party.

Complete poop show

You will never get your deposit back

Asked as soon as I dropped the car back (in perfect condition) when I’d get my $200 deposit back. I was told a maximum of 1 month. It’s been almost 5 months. Customer service does not answer my phone calls and never calls back despite me leaving my phone number, manager in San Diego does not answer my texts. I’ve sent emails that have never been responded to.

Straight up robbery.
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Cost

$50 per day / $1000 per month is a LOT!!!

Scam Business

The app could not even upload my signature to book a car, then I contacted their support and no response, I wonder what would happen if they get a hold of my credit card number?!! They put charges and you won't even be able to cancel anything! This is a scam business. Stay away from them.

disorganized, dishonest, unreliable

These people are disorganized, dishonest, and failed to conduct business per their own website, app, and their own colleagues' commitments and assertions.

warning: approval does not mean you'll get a vehicle

pickup location can change repeatedly without notice

new and unadvertised requirements may be added during the process

the website, app, and people poorly handle information and are unprofessional to the point of negligence

constructive feedback / concerns might be dismissed without aid or remedy
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Very misleading

they offer one rate and never disclose that there are hidden fees which cannot be justified or itemized and more simpler and friendlier terms. In addition they stick you with so-called standard insurance with an outrageous deductible and still charging a full months worth of insurance. Is disappointing disgraceful and miss information you should be ashamed as a company
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Contacting BBB

By the way

App

The app keeps glitching and shutting down so I’m not able to use the app I have payed for my rental and called several times and haven’t had any feed back

Great service

I really recommend Rideshare Rentals if you're needing a car to Lyft or Uber. It was easy and fast. The people I dealt with were great, friendly, helpful, professional. Lovoy and Colton thank you I appreciate your help and support.
Sandra Pruitt

Don’t listen to bad reviews smh

Raaqim Cason was very helpful with getting me set up with my account. He was very informative and professional throughout the whole process. The whole team including the Rebecca at the store were patient and fast. Getting this car was honestly the easiest and most reliable rental I’ve ever gotten. If you do lyft or Uber or bounce, this is the company to go through!!
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Great service and product

I’ve been a very active Uber/Lyft driver for years. My only regret is I never found this fantastic service and company before now. I’ve been renting a GREAT car for a GREAT price for over two months and could not be happier.
They even pay for my oil changes!!! Awesome.
The customer service guy in the Sunset office (dude with southern accent) is the nicest and most responsive person I have ever dealt with in any type of business. I also gotta say the app is really nice and user friendly as well.
I’ll be a customer for ever!!
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Excellent service

You guys are amazing. Getting a car from you was absolutely easiest thing I ever experienced. Everything, everything absolutely perfect. From organizing pickup at Union station to giving me a keys from my new 2019 Hyundai Elantra. You guys are rock. Thank you. I will recommend you to everyone.

DO NOT WASTE YOUR TIME/MONEY!!!

Don’t usually write reviews even though I have a bad experience but this company/app is ridiculous, a lot of hidden fees and no customer service this is a joke! There are other companies like Maven or fair that could try.

Horrible service

Everything was fine until it was time to return my rental. No one truly responded or helped and almost 2 months later and still haven’t received my refundable deposit. No one person is the same when speaking to about the issue and that’s only if they answer.

Bloodsuckers.

Jacked up prices for cheap cars.

I’m looking forward to the time a company really finds the balance of cost, quality, customer service, and cars - while understanding the life of a rideshare driver.

You will NEVER make money at the rates they charge. It’s insane. $300+ per week for a base Hyundai!! They’re probably paying $150/month.
Know that as you’re driving around trying to keep your head above water.
This means you need to make about $20k/year - just to pay them. Insane.

Go buy a cheap car and clean it up. This makes no sense. I can’t see this company ending well.
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Driver for gig economy

I was never confused about this company. They’ve always been straightforward with me. Very professional company. Have had their car for several months. Never had an issue with anything. They always answer their phone whenever I need them and I have all the questions answered.

They over charge

It’s not way you gonna make money renting a car from them is 52 a day that’s 364 a week it’s not a luxury car not leather seats not rims and if you get behind it’s 62 a day is just a nightmare Maven gig has better prices way cheaper and all maven gig cars are luxury for way cheaper 225 a week