Laurel Dickens
Response from developer
Sorry to hear this, and thank you for speaking up. Canceling should be simple — to stop an Apple subscription, go to Settings for cancellation. If you need a hand, we're at support@katatechnology.co and ready to help.
joe boy
Response from developer
Thank you for the 4 stars! We're glad you're enjoying Rigel. If there's anything we can do to earn that 5th star, we'd love to hear from you at support@katatechnology.co!
Holiday
#1
100
Unavailable forced payment
Rigel
Video
Accuracy
Satisfaction
Laurel Dickens
It’s ok
Response from developer
Hello Rigel User, Thank you for your feedback. We’re constantly improving our video generation models and they are on the way. Regarding deletion — the delete video feature will be released very soon in an upcoming update, so you’ll be able to manage and remove your videos easily. Please reach out to us at support@katatechnology.co, and we’ll help you right away. The Rigel Team
Barbara’s scared
Nice first impression
Waste of time!
Response from developer
We’re sorry to hear that it didn’t work as expected. Rigel should begin generating a video immediately after the prompt is submitted, so it sounds like something may have failed during the process. We recently released updates with major stability and performance improvements to prevent issues like this. Please update to the latest version and try again. If you’re still experiencing problems, contact us at support@katatechnology.co with your device model and we’ll personally look into it.
Training
Freezes
Response from developer
We’re really sorry to hear about your experience. We identified and fixed performance issues that could affect certain devices, and the latest version includes significant stability and performance improvements. If you update to the newest version of Rigel, the freezing issue should be resolved. If you’re still experiencing any problems, please reach out to us at support@katatechnology.co with your device details and we’ll prioritize helping you. Thank you for your feedback — it helped us improve the app.
This app is pretty cool
The mind crippler
Typical
Response from developer
Thank you for your thoughtful feedback. We completely understand how important it is to explore an app properly before making a purchase. Rigel does provide a free experience so users can test video generation before upgrading, and credit requirements are shown before each generation to ensure transparency. Video costs depend on scene count, duration, and quality settings — which can vary based on the type of cinematic result a user wants to achieve. We’re continuously improving how clearly this information is presented, and feedback like yours genuinely helps us refine the experience. If there’s anything specific that felt unclear, we’d truly appreciate hearing from you at support@katatechnology.co
