Riide User Reviews

Customer Experience

Positive experience32.8% of reviews
Neutral5.3% of reviews
Negative experience61.8% of reviews

~ Based on 131 written reviews from the US App Store.

What users say

Is Riide Safe?

Riide appears safe based on user ratings. AppsHunter Safety Score for Riide is 93/100.

This assessment is based on 558 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.6% of ratings point to a safe experience
1.8% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 558 App Store ratings for Riide.

Is Riide Legit?

Riide appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Riide is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Exceptional customer service

Car 39 was impressive. A freshly pressed clean shirt! Polite and can was clean.

Wonderful

Very friendly and engaging driver!

Can’t even sign in

I can’t even put in my phone number to this app, it just says “cannot confirm you are a human, try again later”
I’ve redownloaded it and tried everything but no luck

P.O.S. App

Useless piece of garbage app is a total waste of time. Keeps on saying it can’t confirm you as a human being, please try again later.

#1 Cab Driver!!! Mohamed Islam

This beautiful soul will take good care of you. Give cab #15 a call for 15/10 service :)

Payment options error

Every time I try to add my credit card as a method of payment I get a pop up saying “unexpected error — try again in a few seconds.”

Terrible App, Terrible Company

See title

How to delete account?

I unable to delete my account. There is error showing.

Great Driver!

Driver was fabulous and so very helpful! Made a stressful trip much more pleasurable

Good person

These guys are knowledgeable. Take head and move in a good direction! Hiy hiy

Can’t open the app

I can’t open the App. I entered my mobile number but it says something went wrong all the time. I couldn’t even find an email to request support.

Eazy Peazy

User friendly ⭐️⭐️⭐️⭐️⭐️

Won’t Track cabs anymore.

When ever I have a cab picking me up or I’m in it. It never tracks it in the app anymore.

Great Ride

The driver was on time, very pleasant and helpful. I had no trouble with the app either which is always a relief

comment

Super Nice!

Terrible service

Couldn’t phone to get a cab they would end call. So I downloaded app and after 15 minutes still no driver.

Gave up after an hour

I requested a taxi through the Riide app in Saskatoon. After an hour of it saying it is trying to find a driver I used Uber and was picked up in under 5 minutes. I even tried calling them and just heard a recorded message for 45 minutes. Do not even bother with this app. No one will pick you up.

Map

Map doesnt work. It doesnt show me where my driver is.

Abdullah

Abdullah is an awesome friendly driver he has a good heart for his customers he returned my iPhone & wallet after I forgot them in his van
Thnx Kelly Bergeron

No longer working

This app no longer allows new signups. Entered my UK mobile and it says invalid number.