So far so good
Response from developer
Thank you for your review! We're glad to hear our support team has been quick to respond. We're here to help as you continue learning the app; please don't hesitate to reach out if any questions come up. We appreciate your support!
It’s ok for starters
Response from developer
Thank you for sharing your detailed feedback after using the app for two years. We're glad the price has been reasonable and that it has been a good tool for you as a beginner! We are actively working on new features for growing businesses, and we want to help address the issues you mentioned regarding charges and reminders: Cancellation Charges: A cancellation made within 24 hours of the appointment should automatically incur a charge, provided the client has made the booking with online payments enabled (Stripe or Square). No-Show Charges: For No-Shows, a manual charge is required. This is done to prevent automatic charges that clients might dispute later. Reminders: Reminders are sent out as long as you have enough SMS credits. We provide 100 free SMS credits every month as part of the $9.99 monthly subscription. If you exceed this, you may need to top up your credits. Please reach out to our support team directly so we can check your specific settings and ensure everything is configured correctly for your growing business!
Online booking
Response from developer
Thank you for bringing this to our attention. That is definitely not the intended behavior when online booking is turned off. We want to investigate this issue immediately to ensure your settings are respected. Could you please email us at info@ringmystylist.com with your account details so we can check why the system is still allowing clients to book? We apologize for the inconvenience and will work quickly to get this resolved for you!
Update
Response from developer
Thanks for your input. We're actively addressing this issue, and the upcoming app update will resolve the persistent message problem.
