Difficult to order
Wallet
Satisfaite 😌
App doesn’t work
Pointless really as I would like to use the app in store. Now I have to log in via the website which isn’t ideal especially if I have no signal.
Glitchy App
Unfortunately, the app itself lets the experience down. It’s often slow, glitches regularly and I’ve repeatedly encountered an issue where it asks for a valid address even when the address entered is correct. I’ve tried multiple valid addresses and receive the same error every time, making checkout frustrating.
It’s a real shame because the products are beautiful and I genuinely enjoy shopping with Rituals. I’d love to see the app improved so it reflects the same quality as the products.
