ROLA Reviews: Is It Legit?

ROLA - Smart Robot
ROLA - Smart Robot
Shenzhen Fuzhi Technology Company Limited

Customer Experience

Positive experience24.0% of reviews
Neutral10.7% of reviews
Negative experience65.3% of reviews

~ Based on 262 written reviews from the US App Store.

What users say about ROLA

Is ROLA Safe?

ROLA - Smart Robot has mixed safety signals based on user ratings. AppsHunter Safety Score for ROLA is 56/100.

This assessment is based on 297 user ratings, with an App Store average of 2.8/5.

Safety Analysis

39.4% of ratings point to a safe experience
8.4% of ratings suggest some concerns
52.2% of ratings point to a risky experience

~ Based on 297 App Store ratings for ROLA.

Is ROLA Legit?

ROLA - Smart Robot appears to be a legitimate app. AppsHunter Legitimacy Score for ROLA is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It’s all right

The only thing that I don’t like about it is that When you talk through it it says what you said a little after you said it so I guess it’s OK and it kinda just stays like that. I have no issues with the Internet connection. My dog hates it. He’s tiny. The robot is tiny, but he hates the robot. He runs away from it. not dog friendly. even though it says dog friendly, it might be true. They’re gonna have to check the app for that.😶😀🙂👌🏾
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ROLA Named as Bot

We named him bot so I liked him roaming around and some noises of different sounds so click the review button and write something back!

Broken

Can’t even create an account. Asks me to read the terms and accept, with nothing coming up. Junk.

JUNK!

I received this for my birthday. Worked fine for a while although it doesn’t manage changes in flooring. Now all of a sudden I’m logged out and it repeatedly asks me to “please read carefully and accept the following terms” except there’s nothing there and no way to GET anywhere. If you click on the terms of use there’s no place to accept them. For the love of God fix this!!
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Love this ebo se

I gave it at my moms very convenient to see her vs calling and she don’t answer the phone

3 years later works great

I have had 0 issues with it or the app in the last 3 years of ownership. If your internet sucks, your robot ownership will suck. That’s not the companies fault. Fully believe all the bad reviews are user error because this thing rocks.

Wtf

Trying to log in. My account does not exist. When I try to create account, email is already registered. What? One or the other. Come on.

Can’t even use the app

I’m trying to create an account so that I can use the app, but it won’t even let me past the verification page to sign up. After sending me a verification code via email, it just keeps telling me I need to accept the terms & agreements before I can continue, but there is nowhere to press accept?? Also, when I click on the link for the Terms & Agreements, an alert comes up saying that the page is likely a scam and is trying to impersonate ROLA to steal information. All of this just feels scammy all around, so I’ll probably just return the camera and not even attempt to sign up to get into the app because there have been so many red flags and difficulties off the bat. Very poor experience so far and I haven’t even gotten to use the camera yet!
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Dogs love, I HATE

When we first got the Ebo it worked great and the dogs started to love it.. everytime we had to leave the house to go to work ( normally I work from home) when they get upset they go and give it a nudge! Then I can talk to them and give them (heheh) some words of encouragement… however now it doesn’t charge at all. I can unplug it and it will look like it’s charging then it just goes green again… so disappointing.. my dogs love it so much💔
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Very easy and convenient app, and robot

I’ve had this rola mini for 2 years, it works great, does everything I need. Good to have a peace of mind when traveling and want to check on my pets. The battery lasts forever (months with no charge and no charge between trips within a year). The app is easy and haven’t experienced bugs. The only remark - I think the location of the “terms of use” button is not the best, both me and my household members had no issues signing up, sharing the account etc. I’m really confused by the bad rating tbh, who cares about some rebranding? I got it when it’s already Rola and I don’t care. Rola sounds better anyways, like a “Roller” since it rolls you know… with wheels.
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No works

He tratado de registrarme y no me deja ! No me envía ningún código y solo me pone que es intento fallido muy mal!

UNTRUST UPDATE

Don’t trust the updates it breaks a lot of features that were working. Support non existent. Sad had to sell this on marketplace because it was useless with no functioning app. It works on apps installed in 2025 December and can’t update or it won’t work

App sucks

It logs me out every time I back out of the app, then never remembers my login info. The noise functions for the robot don’t work from my app.

Never works correctly

Tried multiple times to get this to work.
Never returns to base for charge

ROLA

This Robot really amazed me with the cool customizations in the app and it is always nice to see my cat when I’m away. This is worth $200 US Dollars.

Not smart. Limited.

Robot is ok quality construction, but the limited software is always a problem. With the play module installed, there is no way to automate turning on or off the laser toy. My cats love the laser, but none of the automated play routines allow you to turn it on or off - so either you leave it on 24/7 or off. Stupid limitation. Also the play butterfly mechanism has a tendency to stick in a position where the laser beam is not visible to the cats. Poor design and poor software updates. After 2 years I am still waiting for better play options. Monthly subscription fee is outrageous and useless.
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Nope

Cute idea but mine is perpetually lost or dead somewhere random. Paid for the subscription for the daily vlog no clue how to activate or access it… going back to my ubiquity cameras.

WiFi

Robot keeps loosing connection to WiFi. Fails to load video and have had to reset a couple times now in order to get working properly. Quite glitchy to be honest. Not overly impressed . Turning via control is also very sharp and uncontrollable if wanting to go fast, no real smooth transition for left and right turns.
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Shows ads on launch

They're showing a fullscreen ad on the launch screen advertising their new product. It's dismissible, but this is extremely annoying, because if I open the app, I want to see the camera feed ASAP.

Cool idea, terrible app

We wanted to like this little robot but never got the chance to try it out. The application is atrocious in design and functionality. It was probably an afterthought that was thrown together in an afternoon by an intern. I’m not kidding it’s that bad. It’s also obvious that this app was not designed by or for English-speakers. Translations are so-so on many things within. I was never able to get the app to even generate a QR code for my robot to scan with multiple vague error messages even though I followed the instructions. We are returning this and looking for a product with a better app and UI.
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