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Narwal

Narwal

by Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.

644 ratings
386 reviews
🌟 Lifestyle
Free

Details

Released
October 18, 2022
Updated
October 30, 2026

Features

Developer

Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.
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About

Remotely control and monitor your cleaning robot from anywhere. Customize cleaning modes, schedules, and spot cleaning for a spotless home. Receive detailed cleaning reports and manage room layouts with no-go zones.

✓Remote control and monitoring
✓Multiple cleaning modes
✓Customized cleaning plans
✓Spot cleaning functionality
✓Map management with no-go zones
✓Customized cleaning reports
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What users say about Narwal

Reviews of Narwal are mixed: the Lifestyle app is rated 3.7/5 from 644 App Store ratings. What users like most: great machine, easy to operate, dependable and helps with allergies. Top complaints: mapping and room splitting issues, connectivity problems with app. Summarized from real user reviews.

Positive things

  • 🚀Great machine, easy to operate
  • 👍Dependable and helps with allergies
  • 💡Excellent app and device
  • 👍Fantastic cleaning performance
  • 👍Seamless on hardwood and carpets
  • 👍Reliable and durable
  • 👍Helpful for busy households
  • 👍Impressive mopping capabilities
  • 👍Quiet operation
  • 👍Effective obstacle avoidance

Negative things

  • 🐛Mapping and room splitting issues
  • 🐛Connectivity problems with app
  • 🐛Buggy and unstable app
  • 🐛Difficult to use app interface
  • 🐛Lack of push notifications and status updates
  • 🐛Ads in the app
  • 🐛Forced user experience plan
  • 🐛Inability to disable mopping module
See all reviews

What's New in Narwal

2.10.90

October 30, 2026

New updates: -Fix some known issues and optimize the user experience.

User reviews

Most RecentHighest RatedLowest Rated

App is broken yet again!

The app doesn’t work anymore since the last update! Absolutely disgusting for what these machines cost! As a disabled person this is unacceptable! Fix your damn app so that the vacuum is usable again, otherwise I now own an expensive paperweight!
S*Shawn *

Solid. Needs dark mode.

App works well overall. Could use dark mode plz & thx
Rrockiesgrizzly

Love my Narwal

Best helper in my life!
FFrustrated1001xs

Magnifique

J’ai acheté ça pour alléger les tâches ménagères au quotidien et au final il fait 99 % de la job quotidienne, j’adore ça, je le recommande et je vais même en acheter plusieurs pour mes différents étages de maison
TTotoriders

Horrible

The robot sucks and the app is worse. A complete waste of money.
AMAllie McBob
See 381 more reviews

Developer apps

云鲸智能
云鲸智能

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T10 Robot Vacuum & Mop
T10 Robot Vacuum & Mop

by Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.

🌟 Lifestyle

(32)

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User experience

🐞

Reported Bugs

6 issues

App crashes and freezes

Bug

Connectivity issues between app and robot

Bug

Mapping errors and inability to edit maps

Bug

Unreliable scheduling and cleaning tasks

Bug

Unexpected robot behavior and getting stuck

Bug

Compatibility issues with newer iOS versions

Bug
✨

Requested Features

7 requests

Ability to split rooms and create custom zones

Feature

Improved mapping and room editing features

Feature

More scheduling options (e.g., every 2 weeks, monthly)

Feature

Integration with voice assistants

Feature

Ability to order replacement parts directly from the app

Feature

Improved notification system and status updates

Feature

Easier access to maintenance information and reminders

Feature

FAQ

What does the Narwal app do?

The Narwal app allows you to remotely control and monitor your Narwal cleaning robot from any location. It provides access to advanced functions such as selecting from multiple cleaning modes, customizing cleaning plans, and initiating spot cleaning for specific areas.

What are the key features of the Narwal app?

Key features include remote control and status viewing, 5 cleaning modes (Freo Mode, Vacuum and Mop, Vacuum then Mop), customized cleaning plans with adjustable sequence, frequency, mopping pressure, and moisture. It also offers spot cleaning, map management with room merging/dividing and no-go zones, and customized cleaning reports presented as short videos.

Is the Narwal app free to use?

Yes, the Narwal app is free to download and use. The provided information indicates that the app does not have in-app purchases or advertisements, suggesting a completely free experience for users.

What floor types can be cleaned with the Narwal app?

The app allows you to choose cleaning modes that suit your floor the best, including options like 'Vacuum and Mop' and 'Vacuum then Mop'. This suggests compatibility with various floor types that can benefit from both vacuuming and mopping functionalities.

How does the app help manage cleaning areas?

The Map Management feature allows you to merge and divide rooms within the app's interface. You can also set 'no-go zones' to prevent the robot from entering specific areas, ensuring a more controlled and customized cleaning process for your home.