Please improve
For a $1500 product, this app and the software is very lackluster. Please improve this app and make it more modern and reliable and add some more customizability. You have no business making a product that is so ridiculously expensive for it to have a subpar app like this. PLEASE improve this
No option to disable some operations
No option to disable these two operations: 1) mop drying 2) dust cabinet disinfectant. These operations start after every mop and vacuum and take a VERY LONG TIME. I want to disable them and manually do it. Everything else is great about the app and the robot. Please give us options to disable the two operations s.
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Workhorse of a Vacuum
We bought the Flow 2 vac/mop for a large home. The Flow 2 could easily be used in commercial settings. It is a heavy robust machine. Vacuums well & mops even better.
The app easily mapped out our main floor of about 1800 sq ft. We added a lower space of 800 sq ft as a 2nd map.
It was easy to set up a daily schedule for the robot with the desired tasks. First, you choose the device, then you choose the desired map to set the tasks for the specific space.
The app is pretty intuitive & loaded with features & monitoring so you know the status of items, such as the dust bin.
It would be helpful to have help bubbles for the views with icons.
Overall, the system works so well, we ordered a 2nd Flow 2 for upstairs areas.
The app easily mapped out our main floor of about 1800 sq ft. We added a lower space of 800 sq ft as a 2nd map.
It was easy to set up a daily schedule for the robot with the desired tasks. First, you choose the device, then you choose the desired map to set the tasks for the specific space.
The app is pretty intuitive & loaded with features & monitoring so you know the status of items, such as the dust bin.
It would be helpful to have help bubbles for the views with icons.
Overall, the system works so well, we ordered a 2nd Flow 2 for upstairs areas.
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Pathetic service
Customer service is pretty bad. Even technician who comes for installation doesnβt have any idea on required details to ensure the warranty and he changes his words when we identity any technical issues with product. Not trust worthy at all.
Quick mapping never mapped
I run the quick map over 20 times but never was a map saved. Always shows zero mapped area. Extremely frustrating!!! And an angry customer
