Lutron App vs Narwal
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Lutron App
Control smart lights, shades, and other connected devices remotely and securely. Enhance your daily routines by managing your home's atmosphere from anywhere in the world.
- Remote control of smart devices
- Secure access from anywhere
- Control lights
- Control shades
- Integrates with Lutron systems
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Bring out the best in your everyday moments with Lutron. Simply and securely control lights, shades and other smart devices from anywhere in the world with the Lutron app on your iOS device. The Lutron app requires a Lutron system and compatible Lutron smart lighting products. To learn more or hire a professional installer visit www.lutron.com.
Narwal
Remotely control and monitor your cleaning robot from anywhere. Customize cleaning modes, schedules, and spot cleaning for a spotless home. Receive detailed cleaning reports and manage room layouts with no-go zones.
- Remote control and monitoring
- Multiple cleaning modes
- Customized cleaning plans
- Spot cleaning functionality
- Map management with no-go zones
- Customized cleaning reports
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The Narwal app allows you to control the Narwal robots remotely, view its working status anytime you want, from anywhere you are. Using this app, you can unlock the more advanced functions of Narwal! [Multiple Cleaning Modes] Narwal is equipped with 5 cleaning modes, including Freo Mode, Vacuum and Mop, Vacuum then Mop, so that you can choose the one that suits your floor the best. [Customized Cleaning Plans] Long story short, you can customize in any way you want! You get to decide the cleaning sequence, frequency, even the mopping pressure and moisture of the robot via this app, so that you can get the most flawless floor in just one click! [Spot Cleaning] Only one specific area is dirty? You can select that one place on the app, and Freo will head out to clean! [Map Management] Merge and divide rooms as you want! You can even set no-go zones to make sure Freo doesn't intrude! [Customized Cleaning Reports] At the end of each cleaning plan, you can see how Freo made your floor spotless through a customized and engaging short video!
Screenshots
Verdict
The clearest difference is rating: Lutron App at 4.8 against Narwal's 3.7. Lutron App also leads on ratings volume (6.6K vs 617). Narwal's advantage is monetization model (free vs ad-supported). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Lutron App holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: Lutron App has 6.6K ratings behind it against 617, so its average is the more settled of the two. Written reviews point the same way: 47% of Lutron App's written reviews are positive against 41% of Narwal's.
Lutron App ships an update every 9 days, Narwal every 2 weeks. Both last shipped on September 30, 2026.
| Parameter | Lutron App | Narwal |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (6.6K ratings) — better | 3.7 (617 ratings) |
| Positive reviews | 47.5% of reviews — better | 41.1% of reviews |
| Number of ratings | 6.6K — better | 617 |
| Update frequency | Every 9 days — better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPod, Apple Watch |
| Requires iOS | 16.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 667 MB | 322 MB |
| Age rating | 4+ | 4+ |
| Developer | Lutron Electronics co., Inc. | Yunjing Intelligence Innovation (Shenzhen) Co., Ltd. |
Customer experience
Lutron App
Narwal
User reviews
Lutron App
From 6.6K App Store ratingsWhat we love
- 🚀 Reliable and flawless performance
- 🔒 Secure and trustworthy system
- 👍 Easy to set up and use
- 👍 Convenient remote and voice control
- 👍 Seamless integration with smart home platforms
Room to improve
- 🐛 Frequent app crashes and freezes
- 🔍 Outdated and unintuitive app interface
- ⏱️ Slow app loading and device syncing
- 🚫 Lack of widget support and iOS integration
- 🔌 Compatibility issues with certain devices and bulbs
Narwal
From 617 App Store ratingsWhat we love
- 🚀 Great machine, easy to operate
- 👍 Dependable and helps with allergies
- 💡 Excellent app and device
- 👍 Fantastic cleaning performance
- 👍 Seamless on hardwood and carpets
Room to improve
- 🐛 Mapping and room splitting issues
- 🐛 Connectivity problems with app
- 🐛 Buggy and unstable app
- 🐛 Difficult to use app interface
- 🐛 Lack of push notifications and status updates
Bugs and requests
Lutron App
Reported bugs
4 issues- App fails to connect to Lutron system
- Devices disappear from app after iOS updates
- Inconsistent behavior with geofencing and motion sensors
- Scenes and automations not working as expected
Requested features
6 requests- Add dark mode option
- Improve app responsiveness and load times
- Restore widget functionality for quick access
- Expand customization options for rooms and schedules
- Integrate more smart home platforms and voice assistants
Show 1 moreShow fewer
- Provide better energy monitoring and usage tracking
Narwal
Reported bugs
6 issues- App crashes and freezes
- Connectivity issues between app and robot
- Mapping errors and inability to edit maps
- Unreliable scheduling and cleaning tasks
- Unexpected robot behavior and getting stuck
Show 1 moreShow fewer
- Compatibility issues with newer iOS versions
Requested features
7 requests- Ability to split rooms and create custom zones
- Improved mapping and room editing features
- More scheduling options (e.g., every 2 weeks, monthly)
- Integration with voice assistants
- Ability to order replacement parts directly from the app
Show 2 moreShow fewer
- Improved notification system and status updates
- Easier access to maintenance information and reminders
In-app purchases
Lutron App
No in-app purchases
Narwal
No in-app purchases
