Meross vs Narwal
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Meross
Control and manage a wide range of smart home devices remotely. Set schedules, create custom scenes, and integrate with voice assistants for automated control. Access troubleshooting guides, firmware updates, and community forums for support.
- Remote device control
- Custom schedules and scenes
- Voice assistant integration
- Firmware updates
- In-app hardware guides
- Consumer forum
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Meross app can help you set up and manage smart WiFi bulb, plug, switch, garage door opener, thermostat, air purifier, sensor, humidifier and so on. Meross app offers you special value that other platform apps can not offer such as in-app hardware guide and troubleshooting, in-app setup guide and dedicated troubleshooting, firmware update, cloud service maintenance notice, digital user manual, consumer forum, and new product release information. With Meross app, you can 1. Turn on and off your devices remotely from anywhere with internet. 2. Set schedules and scenes for your devices so that they can run automatically as you wish. 3. Link your devices to your voice assistant platform. 4. Check and update your devices to the latest firmware. 5. Share great product experience with others and discuss about how to use products in Forum. 6. Find information about special offer and new product release. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Narwal
Remotely control and monitor your cleaning robot from anywhere. Customize cleaning modes, schedules, and spot cleaning for a spotless home. Receive detailed cleaning reports and manage room layouts with no-go zones.
- Remote control and monitoring
- Multiple cleaning modes
- Customized cleaning plans
- Spot cleaning functionality
- Map management with no-go zones
- Customized cleaning reports
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The Narwal app allows you to control the Narwal robots remotely, view its working status anytime you want, from anywhere you are. Using this app, you can unlock the more advanced functions of Narwal! [Multiple Cleaning Modes] Narwal is equipped with 5 cleaning modes, including Freo Mode, Vacuum and Mop, Vacuum then Mop, so that you can choose the one that suits your floor the best. [Customized Cleaning Plans] Long story short, you can customize in any way you want! You get to decide the cleaning sequence, frequency, even the mopping pressure and moisture of the robot via this app, so that you can get the most flawless floor in just one click! [Spot Cleaning] Only one specific area is dirty? You can select that one place on the app, and Freo will head out to clean! [Map Management] Merge and divide rooms as you want! You can even set no-go zones to make sure Freo doesn't intrude! [Customized Cleaning Reports] At the end of each cleaning plan, you can see how Freo made your floor spotless through a customized and engaging short video!
Screenshots
Verdict
The clearest difference is rating: Meross at 4.5 against Narwal's 3.7. Meross also leads on review sentiment (78% vs 41%) and ratings volume (7.8K vs 617). Narwal's advantage is in-app purchases (none vs 8). On price, update cadence, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Meross sells 8 in-app purchases, starting at $0.99 per month. Narwal asks for nothing beyond the download.
Meross holds the better App Store score, 4.5 against 3.7. That said, the two scores are not equally well evidenced: Meross has 7.8K ratings behind it against 617, so its average is the more settled of the two. Written reviews point the same way: 78% of Meross's written reviews are positive against 41% of Narwal's.
Meross ships an update fortnightly, Narwal every 2 weeks. The most recent releases landed on September 23, 2026 and September 22, 2026 respectively.
| Parameter | Meross | Narwal |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (7.8K ratings) — better | 3.7 (617 ratings) |
| Positive reviews | 78.0% of reviews — better | 41.1% of reviews |
| Number of ratings | 7.8K — better | 617 |
| Update frequency | Fortnightly — better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPod, Apple Watch | iPhone, iPod, Apple Watch |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 231 MB | 322 MB |
| Age rating | 4+ | 4+ |
| Developer | Chengdu Meross Technology Co.,Ltd. | Yunjing Intelligence Innovation (Shenzhen) Co., Ltd. |
Customer experience
Meross
Narwal
User reviews
Meross
From 7.8K App Store ratingsWhat we love
- 👍 Easy to use app
- 🚀 Reliable and stable performance
- 💡 Useful features like power consumption monitoring
- 🔒 Secure and private
- 🔌 Seamless integration with smart home platforms
Room to improve
- 🐛 Occasional connectivity issues and device disconnections
- 🔧 Setup can be tricky at times
- 📱 Limited customization options in the app
- 🕰️ Routines and scheduling could be more flexible
Narwal
From 617 App Store ratingsWhat we love
- 🚀 Great machine, easy to operate
- 👍 Dependable and helps with allergies
- 💡 Excellent app and device
- 👍 Fantastic cleaning performance
- 👍 Seamless on hardwood and carpets
Room to improve
- 🐛 Mapping and room splitting issues
- 🐛 Connectivity problems with app
- 🐛 Buggy and unstable app
- 🐛 Difficult to use app interface
- 🐛 Lack of push notifications and status updates
Bugs and requests
Meross
Reported bugs
3 issues- Unreliable garage door status reporting
- Compatibility issues with iOS 16 updates
- Inconsistent device discovery and pairing
Requested features
4 requests- Add support for more smart home platforms
- Improve app interface and allow for more customization
- Enhance scheduling and automation features
- Provide more detailed energy consumption reporting
Narwal
Reported bugs
6 issues- App crashes and freezes
- Connectivity issues between app and robot
- Mapping errors and inability to edit maps
- Unreliable scheduling and cleaning tasks
- Unexpected robot behavior and getting stuck
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- Compatibility issues with newer iOS versions
Requested features
7 requests- Ability to split rooms and create custom zones
- Improved mapping and room editing features
- More scheduling options (e.g., every 2 weeks, monthly)
- Integration with voice assistants
- Ability to order replacement parts directly from the app
Show 2 moreShow fewer
- Improved notification system and status updates
- Easier access to maintenance information and reminders
In-app purchases
Meross
- 10 SMS for a month$0.991 Month
- 优惠测试-月$1.991 Month
- 优惠测试-年$1.991 Year
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- 优惠测试-周$1.997 Days
- 30 SMS for a month1 Month trial$2.491 Month
- 100 SMS for a month$6.991 Month
- 30 SMS$3.49
- 100 SMS$9.99
Narwal
No in-app purchases
