Meross Reviews: Is It Legit?

Meross
Meross
Chengdu Meross Technology Co.,Ltd.

Customer Experience

Positive experience77.3% of reviews
Neutral6.0% of reviews
Negative experience16.7% of reviews

~ Based on 1,609 written reviews from the US App Store.

What users say about Meross

Is Meross Safe?

Meross appears safe based on user ratings. AppsHunter Safety Score for Meross is 91/100.

This assessment is based on 7,948 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.6% of ratings point to a safe experience
2.7% of ratings suggest some concerns
7.6% of ratings point to a risky experience

~ Based on 7,910 App Store ratings for Meross.

Is Meross Legit?

Meross appears to be a legitimate app. AppsHunter Legitimacy Score for Meross is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great!

Would recommend

Excellent stuff!

Really work well once set up.

Marche pas souvent !!!

produit qui plante souvent , perte connexion !! perte de temps a refaire set up ! si tu aimes perdre ton temps et recommencer c est pour toi !!!

Easy install and nice product design

Installed the smart garage door opener to an old Craftsman opener and connected to Apple Home. Very easy install and connection. Great directions. Now can open door from app or by telling Siri to open or close.

WiFi

Awesome, something so great I didn’t even know I needed it.

Great support

I had issue with meross app setup for Meross MTS215 samrt thermostat. Open case with support for troubleshooting. After updating Apple home app, thermostat setup was successful. Many thanks to Gary in the support team.

No iPad version? Really?!

Get ready to time warp back a good 15 years or so as this app has no iPad version. I could hardly believe it when I saw it. I haven't seen an iPhone only app in literary over a decade. Just astounding.

That aside, the app is an ugly mess of broken functionality, ugly UI, overlapping text, and things which simply don't work. It's beyond terrible.
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Brilliant

The Chamberlain and associated brands completely lock you out of great functionality with their system. I bought the 150 model and it is simply brilliant. Works exactly as advertised. Thanks for a great product.

Great

Easy to install. Remember. Needs 2.4GHZ

Works with google home

A little quirky bit when setup works well

5 doors

Set up 3 doors in my primary garage and they work great with this app. Bought a second set-up for second garage for 2 more doors and everything works fantastic. 5 doors labeled 1 thru 5 on my phone. A real time saver and the convenience is priceless. Very happy with the msg200 door openers.

Meross support

Had an issue with one of the mini plug devices and support was very friendly and helpful in getting it to work.

Great Product

Provides a lot of valuable information that helps you understand your energy consumption and production.

Garage door motion status error

Device has worked well for 5 months. Two weeks ago the widget began showing the door opening when it was closing, and closing when it was opening. When the door is closed the widget shows it is open. Deleted/reinstalled app, unplugged device but that didn’t resolve issue. I created a support ticket.
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Works really well, very consistent

The device has been 100% hands-off since it was installed. I have a thermostat/outlet that controls a heater to prevent a well from freezing over. Most “smart” devices have at least one or two issues due to a power loss or some other anomaly. But this device has worked flawlessly for going on 12 months. Its was also very reasonably priced and easy to setup.
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Brilliant

Simple to use , easy set up and reliable I thoroughly recommend

Easy to use

Great to automate lots of color options

Awesome!

Works just as it should. Love it.

Superb

Easy to set up and reliable

Unreliable app…

App has random problems releasing WiFi when I leave home and acquiring cell connection.

Email support offers FAQs and suggestions that seem from a script. Might be a Bot. Only one email a day so support isn’t in the US. Was hoping it would be more reliable than MyQ.