PETKIT vs Narwal
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PETKIT
Monitor and manage your pet's health and well-being remotely. Track activity, feeding, hydration, and litter box usage with smart devices. Receive alerts for health changes and gain insights for proactive care.
- Remote pet monitoring
- Litter box usage tracking
- AI health insights
- Smart feeding schedules
- Hydration tracking
- Multi-cat facial recognition
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Life with Your Pets—Smarter, Healthier, Effortlessly Trusted by over 6 million pet parents worldwide, the PETKIT app helps you monitor and care for your pets smarter, healthier, and more effortlessly. Stay connected anywhere with a closer view of your pet’s condition. Track litter box use, meals, hydration, and activity 24/7, and spot subtle behavior changes so you never miss the moments that matter. AI camera-equipped devices reveal hidden health signals, providing detailed insights into stool consistency, urine health (with compatible litter), and food intake—so you can care proactively and share insights with your veterinarian. All your devices work together in one smart ecosystem. Manage everything from a single app and turn everyday moments into actionable insights for confident pet care. Compatible Devices Works with PETKIT automatic litter boxes, smart feeders, water fountains, and pet dryer boxes. Feature availability may vary by model. Automatic Litter Boxes Standard Features - Real-time monitor: Get notifications for usage, cleaning cycles, full waste drawer, and accessory status. - Automatic usage tracking: Track every litter box visit, including frequency and duration, to spot early signs of health issues like constipation or urinary problems. - Remote control: Adjust cleaning modes, deodorization, litter leveling or dumping, and night mode—keeping the litter box clean and comfortable wherever you are. AI Camera-Equipped Models - AI health monitoring: Learns each cat’s litter box habits and alerts you to unusual changes and early health signs—like stool consistency (solid to loose), urine health (with compatible litter), inactivity, or unusual meowing—so you can act early. - Event-based video & image capture: Automatically records litter box activity. Watch live or review clips and share insights with your veterinarian for timely guidance. - Multi-cat facial recognition: Tracks each cat individually, even cats with similar weight, ensuring accurate monitoring and organized health data for multi-cat households. Smart Feeders Standard Features - Flexible feeding schedules: Keep your pet’s diet consistent no matter where you are. - Feeding insights: Daily, weekly, and monthly reports help you track trends and adjust meals for optimal health. - On-demand dispensing & alerts: Serve snacks or meals anytime and get notified when food runs low or device needs attention—so your pet is always cared for. AI Camera-Equipped Models - Stay informed and connected at mealtime: Monitor meals, portion intake, and feeding habits with live and recorded video. Interact with your pet as if you were right there. - Multi-cat facial recognition: AI identifies each cat and tracks meals separately, ensuring accurate data in multi-cat households (select models). Water Fountains - Hydration tracking: Monitor drinking habits and trends to ensure your pet stays properly hydrated. - Low-water & filter alerts: Get notified when water is low or filters need replacement—so your pet always has clean water. - Remote control: Adjust water flow and schedules from anywhere. Supports Bluetooth connection, with remote access available when paired with a PETKIT feeder or automatic litter box via interconnection (devices within 8 m / 26 ft). Pet Dryer Box - Customizable settings: Adjust wind speed, temperature, and duration—tailored for a comfortable drying experience for your pet. Before You Start - Compatible PETKIT devices required. - 2.4 GHz Wi-Fi required (5 GHz supported on select models). - Some features may require setup or subscription. PETKIT CARE+ Subscriptions Optional subscriptions unlock advanced features such as extended data history or cloud video storage. All pricing and terms are clearly shown before purchase. All video and data are securely stored and encrypted, keeping your pet’s information safe and private.
Narwal
Remotely control and monitor your cleaning robot from anywhere. Customize cleaning modes, schedules, and spot cleaning for a spotless home. Receive detailed cleaning reports and manage room layouts with no-go zones.
- Remote control and monitoring
- Multiple cleaning modes
- Customized cleaning plans
- Spot cleaning functionality
- Map management with no-go zones
- Customized cleaning reports
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The Narwal app allows you to control the Narwal robots remotely, view its working status anytime you want, from anywhere you are. Using this app, you can unlock the more advanced functions of Narwal! [Multiple Cleaning Modes] Narwal is equipped with 5 cleaning modes, including Freo Mode, Vacuum and Mop, Vacuum then Mop, so that you can choose the one that suits your floor the best. [Customized Cleaning Plans] Long story short, you can customize in any way you want! You get to decide the cleaning sequence, frequency, even the mopping pressure and moisture of the robot via this app, so that you can get the most flawless floor in just one click! [Spot Cleaning] Only one specific area is dirty? You can select that one place on the app, and Freo will head out to clean! [Map Management] Merge and divide rooms as you want! You can even set no-go zones to make sure Freo doesn't intrude! [Customized Cleaning Reports] At the end of each cleaning plan, you can see how Freo made your floor spotless through a customized and engaging short video!
Screenshots
Verdict
The clearest difference is rating: PETKIT at 4.6 against Narwal's 3.7. PETKIT also leads on ratings volume (20K vs 617) and review sentiment (52% vs 41%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PETKIT holds the better App Store score, 4.6 against 3.7. That said, the two scores are not equally well evidenced: PETKIT has 20K ratings behind it against 617, so its average is the more settled of the two. Written reviews point the same way: 52% of PETKIT's written reviews are positive against 41% of Narwal's.
PETKIT ships an update fortnightly, Narwal every 2 weeks. The most recent releases landed on September 25, 2026 and September 22, 2026 respectively.
| Parameter | PETKIT | Narwal |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (20K ratings) — better | 3.7 (617 ratings) |
| Positive reviews | 51.8% of reviews — better | 41.1% of reviews |
| Number of ratings | 20K — better | 617 |
| Update frequency | Fortnightly — better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod, Apple Watch — better |
| Requires iOS | 14.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 688 MB | 322 MB |
| Age rating | 4+ | 4+ |
| Developer | Petkit Smart Technology Limited | Yunjing Intelligence Innovation (Shenzhen) Co., Ltd. |
Customer experience
PETKIT
Narwal
User reviews
PETKIT
From 20K App Store ratingsWhat we love
- 🚀 Easy to use
- 📊 Detailed tracking of pet activity
- 🔒 Secure connection
- 👍 Convenient automation
- 💡 Helpful notifications
Room to improve
- 🐛 Connectivity issues
- 🔍 Confusing app interface
- 💸 Expensive subscriptions
- 🔄 Unreliable updates
- 🔍 Cluttered with ads
Narwal
From 617 App Store ratingsWhat we love
- 🚀 Great machine, easy to operate
- 👍 Dependable and helps with allergies
- 💡 Excellent app and device
- 👍 Fantastic cleaning performance
- 👍 Seamless on hardwood and carpets
Room to improve
- 🐛 Mapping and room splitting issues
- 🐛 Connectivity problems with app
- 🐛 Buggy and unstable app
- 🐛 Difficult to use app interface
- 🐛 Lack of push notifications and status updates
Bugs and requests
PETKIT
Reported bugs
5 issues- Repeated login issues
- Devices randomly going offline
- Feeding schedule resets unexpectedly
- Litter box sensor malfunctions
- App crashes during setup
Requested features
5 requests- Allow custom feeding schedules
- Add option to disable unnecessary notifications
- Improve app translations and localization
- Provide more flexible litter box settings
- Integrate with smart home platforms
Narwal
Reported bugs
6 issues- App crashes and freezes
- Connectivity issues between app and robot
- Mapping errors and inability to edit maps
- Unreliable scheduling and cleaning tasks
- Unexpected robot behavior and getting stuck
Show 1 moreShow fewer
- Compatibility issues with newer iOS versions
Requested features
7 requests- Ability to split rooms and create custom zones
- Improved mapping and room editing features
- More scheduling options (e.g., every 2 weeks, monthly)
- Integration with voice assistants
- Ability to order replacement parts directly from the app
Show 2 moreShow fewer
- Improved notification system and status updates
- Easier access to maintenance information and reminders
In-app purchases
PETKIT
No in-app purchases
Narwal
No in-app purchases








