Poor User Interface
Not friendly to the visually impaired. Time to invest a few dollars and get this app modernized.
Sigh
Why do you need my email and phone number for a haircut?
App Works - But Has Issues
Roosters is my go-to haircut place. However, the app needs a lot of improvement. It constantly logs me out and requires me to put in my email and password which I often forget. It needs to integrate many of the Apple security processes (such as face ID) to increase usability for users. Additionally, when I put in the wrong password, it doesn’t give me an option to reset it in the app and just locks down my account for an hour after I try too many times which entirely prevents me from being able to book a haircut. The app needs to allow users to reset their password.
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Rooster Worst App
There is absolutely no way the rating is based on this app!
Roosters is great the app is not.
You cannot make multiple Appts, the stylists I select you’re not sure if they are working or not only to be kicked out.
It doesn’t know the opening times of the location
I’ve booked Appts and they weren’t available.
It’s really bad team! The other way was better. Now it’s an app and you can update it but it’s really bad.
Roosters is great the app is not.
You cannot make multiple Appts, the stylists I select you’re not sure if they are working or not only to be kicked out.
It doesn’t know the opening times of the location
I’ve booked Appts and they weren’t available.
It’s really bad team! The other way was better. Now it’s an app and you can update it but it’s really bad.
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App needs work
Roosters is a great place, but this newer version of the app missed the mark. It doesn’t remember me. Also, it locked me out after only 2 attempts signing in. Now it making me wait an hour before allowing me to reset my password. First time trying to schedule an appointment was not very intuitive as well.
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App is whack
Roosters is great, I love em.
The app is a nightmare. I reset my password but never get an email, it says there’s no slots available anywhere.
Not fun to use, I just called the store to bool
The app is a nightmare. I reset my password but never get an email, it says there’s no slots available anywhere.
Not fun to use, I just called the store to bool
Recent app issues
Lots of recent app issues that prevent booking
Good haircut. Horrible App
App is clunky. How hard is it to make an appointment for a haircut?
New update; hot garbage
Can’t use the app since they updated. They provide instructions to reset the password, every time I try to do that, it errors out making the app completely unusable. Guess I’ll call to make appointments, or find a new barber.
Needs Another Update
I forgot my password, so I tried to retrieve it, and all it tells me is “Incorrect Email or password.” It will not let me create a new password, and there is no reporting available for this app for some reason, so I had to write a review. And, you can’t make an appointment on Rooster’s website so you’re forced to use this faulty app. So I guess I can’t make an appointment until they fix this broken app or improve their website.
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Relaxing and professional
I’ve been going to Roosters on Pelham since they opened and have had nothing but great service. Highly recommend!
Buttons are broken
The ‘Book Now’ buttons are broken. If you click, they just spin for a moment and then nothing happens.
Great staff, top shelf experience
Before Roosters, I would drive an hour to keep my stylist in Plymouth after moving to Oxford, trusting only in my regular stylist. Desire cut my hair on my first visit and was professional, friendly and gave me a solid cut, leaving beyond happy. I had two other stylists cut my hair on Desire’s day off, experiencing consistent vibe & energy, talent & good conversation that kept me returning.
Heather has now been my permanent stylist over two years and I couldn’t be more pleased and trusting. Adam (owner/operator) is personable and friendly, adding to the experience at Roosters Oxford, his leadership value is apparent in the overall vibe of the staff.
Thank you to each and everyone at Roosters, I always look forward to the warm welcome, the witty banter and genuine conversations with a perfect cut & trim.
-Scott Tarach
Heather has now been my permanent stylist over two years and I couldn’t be more pleased and trusting. Adam (owner/operator) is personable and friendly, adding to the experience at Roosters Oxford, his leadership value is apparent in the overall vibe of the staff.
Thank you to each and everyone at Roosters, I always look forward to the warm welcome, the witty banter and genuine conversations with a perfect cut & trim.
-Scott Tarach
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Eh
Login works for the website but fails for the app. Kinda useless right now.
Great Place!
Good atmosphere in here. Friendly folks. Will be back again
Great!
Professional, great service, knowledgeable
App & Website Don’t Work
I’m not able to book an appointment either through the App or Website.
App and website are not working for me.
Jan 13, 2020
I’d love to schedule using either the app or the website. Neither works.
I first tried to to register for for services through the website but no confirmation email was sent. I registered a second time with the same email and then the registration confirmation email came through, but when I clicked on the link the site said “link expired”.
I then downloaded the app to my iPhone, and used the same email, but the app “forgot password “ then does not work. If I try to register the same email address it says the email is already registered.
PLEASE FIX THE APP or tell me what to do.
I’d love to schedule using either the app or the website. Neither works.
I first tried to to register for for services through the website but no confirmation email was sent. I registered a second time with the same email and then the registration confirmation email came through, but when I clicked on the link the site said “link expired”.
I then downloaded the app to my iPhone, and used the same email, but the app “forgot password “ then does not work. If I try to register the same email address it says the email is already registered.
PLEASE FIX THE APP or tell me what to do.
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Service
I’ve been coming to LaJuan for 3 months and she always greets me with a smile, and I love how she customize my haircut. She’s awesome
Would recommend to anyone!
This place is awesome! They do a great job and they really knew what they were doing when it came to coloring my hair! Plus they are very friendly! If you want an enjoyable experience getting your hair done, come here!!
