Please consider migrating the lifetime licenses of the classic app
Response from developer
Thank you for sharing your thoughts. We take our customer feedback very seriously and will pass this along to our team, and we will be sure to notify our Rosetta Stone Classic subscribers if any transition options become available.
Speech recognition very buggy
Response from developer
We apologize for the difficulties encountered. We'd like to gather some more information. Please reach out and support team can look into this with you: https://www.rosettastone.com/support
Add a one time purchase option
Response from developer
Thank you for sharing your thoughts. We take our customer feedback very seriously and will pass this along to our team.
Voice recognition not working
Update: pronunciation exercises are impossible. I’m screaming into the microphone and it’s still not picking up on what I’m saying. I end up repeating the simplest exercises over and over again because it is simply not able to process the information. Waste of time.
Of course when I contacted the creators they told me that I had to use earbuds completely silent space. I am in a completely silent space and it works even worse with earbuds with a micro
Also just got to “milestone”. It is absolutely mystifying. There’s the most confusing of photos that are supposed to tell you what to answer but they are absolutely mysterious. A lady sitting with a book on her knees and a thermos on the floor? I cannot guess what you want me to say. A couple in the background and a hand in the foreground? A dog stealing food? Definitely didn’t learn any of this. They may think that they are creating a story that makes sense but they genuinely are not. And the answers they are pull out of thin air are things you did not learn in the lessons.
Response from developer
We apologize for the difficulties encountered. Here are a few tips for microphone issues: -Wait a few seconds after the tone before speaking. -Uninstall and then reinstall the app. This will empty the cache for the app, and may resolve this issue. -Close other apps or browser tabs that might be using your microphone in the background. -Try moving closer to your microphone, or to a quieter environment. -Try to improve your network connection. Switch from cellular data to Wi-Fi, or try a stronger or more stable Wi-Fi connection. If issues persist, reach out to our support team: https://www.rosettastone.com/support
