Rosetta Stone Sapphire Reviews: Is It Legit?

Customer Experience

Positive experience28.7% of reviews
Neutral12.9% of reviews
Negative experience58.5% of reviews

~ Based on 171 written reviews from the US App Store.

Is Rosetta Stone Sapphire Safe?

Rosetta Stone Sapphire appears safe based on user ratings. AppsHunter Safety Score for Rosetta Stone Sapphire is 93/100.

This assessment is based on 2,284 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.2% of ratings point to a safe experience
2.8% of ratings suggest some concerns
6.0% of ratings point to a risky experience

~ Based on 2,198 App Store ratings for Rosetta Stone Sapphire.

Is Rosetta Stone Sapphire Legit?

Rosetta Stone Sapphire appears to be a legitimate app. AppsHunter Legitimacy Score for Rosetta Stone Sapphire is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

N’entend rien

Cette appli est inutile vu qu’elle ne comprend rien quand on parle… que ce soit avec le micro comme avec des AirPods…
Je suis dégoûté d’avoir pris le module à vie pour un truc quasi inaccessible.
Je dis 5 fois la phrase exactement pareil, je peux passer du rouge à tout vert… une vraie blague.

very good

Excellent English—I really like it. I hope to reach a high level of proficiency myself. A very good course.

Too fast

The teaching goes so fast that they don’t fully explain the word your learning and how to use it

Still one of the best

I first used Rosetta Stone while attending college in 2004, when I was studying Japanese. It was an enjoyable and rewarding experience that sparked my interest in learning the language.

Now, more than 20 years later, I’ve decided to revisit my Japanese studies with Rosetta Stone. I appreciate the convenience of having the software available on both my iPad and iPhone, allowing me to study wherever I go.

However, I still miss the physical editions of Rosetta Stone, particularly the lesson books and companion materials that came with the software. Having those resources in hand made the learning experience feel more complete, engaging, and rewarding.

One feature I would love to see introduced is downloadable PDF lesson books, worksheets, and companion study materials that students could print at home. This would allow learners to take handwritten notes, practice vocabulary, review grammar, and reinforce what they’ve learned away from their devices.

While I appreciate the advancements in digital learning, I believe combining modern technology with traditional printed study materials would offer the best of both worlds. It would be a wonderful addition to an already excellent language-learning program.

Sometimes, the best learning experience comes from combining new technology with a little old-fashioned pen and paper!

Disclaimer: I used ChatGPT to rewrite my original review.
All suggestions are my own and how I really enjoyed working with RS are my own experiences.
Thank you.
Show more

Response from developer

Thank you for providing feedback! We are always looking for ways to improve our products, so feedback like yours helps us to get a perspective on things we can do better. We will pass this feedback along to the appropriate team for review.

Need help

I signed up for service with an email that I no longer have access to. I spoke to customer service a few years ago and they said they were not able to help me. I have a lifetime account and would like to access my account again with my new email.

Filled with ai slop

I’m sorry but filling this app up with ai slop generated photos and imagery is exhausting. Pass on this one yall!

very nice

非常牛逼好吧good

Lots of issues

In certain types of speaking exercises I cannot move forward. No matter how clearly I pronounce, how silent it is in the room am of pronunciation, all of my answers are marked as wrong and I cannot move forward. It is a problem with the app with my phone as has been suggested. Somebody needs to be testing for this. I’m still in the free trial. But if this persists I’m not going to be paying for an app that doesn’t work properly. Certain types of speech exercises do work, but other certain types fail 100% of the time.
Update: pronunciation exercises are impossible. I’m screaming into the microphone and it’s still not picking up on what I’m saying. I end up repeating the simplest exercises over and over again because it is simply not able to process the information. Waste of time.
Of course when I contacted the creators they told me that I had to use earbuds completely silent space. I am in a completely silent space and it works even worse with earbuds with a micro
Also just got to “milestone”. It is absolutely mystifying. There’s the most confusing of photos that are supposed to tell you what to answer but they are absolutely mysterious. A lady sitting with a book on her knees and a thermos on the floor? I cannot guess what you want me to say. A couple in the background and a hand in the foreground? A dog stealing food? Definitely didn’t learn any of this. They may think that they are creating a story that makes sense but they genuinely are not. And the answers they are pull out of thin air are things you did not learn in the lessons.
Also, in the writing exercises, if you don’t understand what they’re saying then you’re out of luck. You simply have to skip the exercise and you will never know. At no point does it slow it down or give you the answer or tell you what you got wrong.
There is also no way to pause and reread something or review. It just keeps going.
The spelling sections: there are entire lessons dedicated to spelling. You are expected to know how to spell, in Italian, without having been taught any spelling rules for that language. The only way to pass these lessons is to cheat, defeating the entire purpose. How are you supposed to know how to spell in a foreign language if you are not taught any rules?
Show more

I had purchased lifetime access and realized that they don’t grant access to updates & improvements!

This is how they manage their finances: sell lifetime access for their program and then stop updating/ improving it. Instead they set up a new version to which the old customers don’t have access anymore. This is ridiculous. I wasn’t happy with the old app, having experienced better previous versions: desktop versions, Tell me more (e.g. ~2003), and other older online versions (e.g. ~2018/19). So I was hoping for the app to improve. Especially because it wasn’t running well on my phone and tablet. But now
I realized: there is never going to be an improvement because they just created a new app to which the lifetime customers don’t have access anymore. Wow, this is how you treat long
years loyal customers???? Seriously????
Show more

Response from developer

Rosetta Stone Classic access has not changed, and you can continue using it as normal. All Rosetta Stone Classic features, including our structured lessons backed by the proven Dynamic Immersion method, TruAccent speech recognition technology, and more, are still available to you. We recently launched Rosetta Stone Sapphire, a brand-new Rosetta Stone experience. Rosetta Stone Sapphire includes brand-new tools to deepen and personalize your learning, including Flashcards, Chat Missions, Sapphire Studio, and more.

Mikrofon

Die App ist echt super und ich habe Sie schon vor Jahren genutzt. Ich habe es damals aufgegeben wegen der Stimmerkennung beim Nachsprechen.
Derzeit funktioniert es weder gut über die AirPods noch über dem Mikro vom MacAir Laptop sondern nur über dem IPhone direkt. Schade
Aber das ist auch das einzige was ich bemängeln kann
Show more

Response from developer

Vielen Dank für Ihr Feedback. Wir sind stets bestrebt, unsere Produkte zu verbessern; Rückmeldungen wie Ihre helfen uns dabei, Aspekte zu erkennen, die wir optimieren können. Wir werden Ihr Feedback an das zuständige Team zur Prüfung weiterleiten.

Business Scam

They’re just repackaging the old Rosetta Stone as a way to avoid honoring the original lifetime subscriptions.

Encore quelques progrès à faire

Excellente application avec une méthode didactique et pédagogique intéressante. Le seul regret est que la reconnaissance vocale fonctionne très mal, même avec un micro ultrasensible à proximité immédiate de la bouche. Il y a parfois un temps de latence trop court pour donner la réponse et parfois il faut répéter plusieurs fois avant que l’application ne reconnaisse ce que l’on dit.
Show more

Response from developer

Merci pour vos commentaires. Voici quelques conseils en cas de problème avec votre microphone : - Attendez quelques secondes après le signal sonore avant de parler. - Désinstallez puis réinstallez l'application. Cela videra le cache de l'application et pourrait résoudre le problème. - Fermez les autres applications ou onglets de navigateur susceptibles d'utiliser votre microphone en arrière-plan. - Essayez de vous rapprocher de votre microphone ou de vous placer dans un environnement plus calme. - Essayez d'améliorer votre connexion réseau. Passez des données mobiles au Wi-Fi, ou utilisez une connexion Wi-Fi plus puissante ou plus stable. Si le problème persiste, contactez notre équipe d'assistance : https://www.rosettastone.com/support

Agradecida.

Me gusta por lo repetitiva y fácil de aprender, eh tratado con algunos métodos, pero con ustedes e aprendido en tanto en tan poco tiempo que me siento muy motivada a seguir aprendiendo. Gracias.

Wow, what a dump this is

Was listening to some people talking about how rossetta stone was the greatest way to learn a language because i was looking for a classroom style way to learn spanish, and they said rossetta was the way, they use full immersion classroom style teaching, starting you off like your in kindergarten, and teaching you fully in spanish, starting off with photos to explain words, and giving you school style lessons, some taking a full hour to complete, which is the way it should be, making you have to fully committ in order to learn spanish, and i realized this was finally the way i was going to learn spanish, the escape from the horrible langauge learning app called duolingo, only to find out that rossetta just recently took a massive dump, that is the new rossetta stone, by leaving the hour long class room style sessions, and breaking lessons down into the 5 to 10 minute bite sized lessons i was trying to get away from, changing from the classrroom like critical teaching methods that are only for the most committed, and switching to the modern typical langauge learning app style that is not too difficult and not to long, to keep the attention span of the phone zombies of this new generation, what, a smelly dump this is.
Show more

Response from developer

Thank you for your feedback. As you have noticed, we have broken longer lessons into bite sized parts. In every unit, for each topic you will find a 30 minute Fundamentals lesson broken into three parts (10 minutes each). You can certainly aim to take all 3 of those back to back. There are pros and cons either way, but breaking them down into 3 parts allows you to make progress when you have less time available, and also allows you to immediately review and practice the trickier parts of each lesson.

Getting the bare basics

At first, I thought this app was great. Unfortunately, because I’m an English speaker first, I’m finding many of the aspects of the language I am learning-German-to be difficult to understand. That’s because in English we don’t have masculine and feminine nouns. Nouns are nouns. I am not apparently intuitive enough to understand the differences in the articles being used for the nouns. Now we’re into negatives, and I finally had to google the difference between Nicht and Kein/e. Rosetta Stone might think that everybody understands what it is trying to imply in the lessons, but we don’t. We aren’t all puzzle solvers.
Show more

Response from developer

Thank you for your feedback! Your Rosetta Stone Course is carefully crafted to teach you the grammar of your new language. However, we believe in teaching you grammar intuitively. Don’t expect to memorize the names of grammatical terms or fill out conjugation tables. How do we do it? We present language carefully so that you notice patterns of grammar yourself, and then we check for comprehension. We teach you grammar through real sentences, not grammar charts—so when it’s time to speak, you don’t have to pause and think of the right word in your head. You’ll be able to carry on speaking with correct grammar intuitively!

Generative ai slop constantly

The entire app is riddled with generative AI. Every image is uncanny AI images and it all feels really weird and lifeless. The audio detection is also really bad. I find myself having to repeat constantly knowing that I have the pronunciation correct but having to say it over three or four times.

I will not be using this product any further simple based on the generative AI use alone. Gross.
Show more

Response from developer

Thank you for providing feedback. We are always looking for ways to improve our products, so feedback like yours helps us to get a perspective on things we can do better. We will pass this feedback along to the appropriate team for review.

Glitchy!!!!

I find the immersive element so great but the mic input never works leading to an incredibly frustrating experience. No option to turn speech recognition off

Response from developer

Thank you for your feedback, and we apologize for the difficulties encountered. If your microphone isn’t responding at all: --Close other apps or browser tabs that might be using your microphone in the background. --Ensure your mic is fully plugged in, and verify you aren’t accidentally connected to a Bluetooth device in another room! If you’re having trouble being recognized: --Try moving closer to your microphone, or to a quieter environment! Speech recognition works best when we can hear you clearly. --Try to improve your network connection. Switch from cellular data to Wi-Fi, or try a stronger or more stable Wi-Fi connection. If you encounter a speaking exercise but aren’t able to speak right now, you can enable listening mode to continue your lesson without interruption. Follow the steps below to temporarily convert speaking exercises into listening exercises: --Within an activity, tap the three dots icon to open the activity menu. --Select I can’t speak right now. Once selected, listening mode will be enabled. If you don’t see this option, then the specific activity you are practicing requires speaking to proceed. Feel free to take a break or try another activity in the meantime!

Only subscriptions available even for lifetime version owners

I have invested into the lifetime option for Rosetta Stone. And now I find this with only subscription? This is very disappointing. I would have expected my lifetime option to be transferred or at least an option to upgrade the lifetime version with a (considerable ONE TIME) fee to a lifetime version for Saphire to support additional features. But this is unacceptable.
Show more

Response from developer

We appreciate you being a Rosetta Stone customer! Rosetta Stone Sapphire is a new separate app, but you can continue using your Rosetta Stone Classic subscription as normal. At this time, there aren’t any discounts for current Rosetta Stone Classic customers to switch to Rosetta Stone Sapphire, but we will let our team know about your request and will notify our Rosetta Stone Classic subscribers if any transition options become available. Rosetta Stone Sapphire includes brand-new advanced features that leverage cutting edge learning technology, built on a new modern platform and we will be constantly updating and refining these features. A recurring subscription offering allows us to continually invest in making the new app experience better for you over the long term.

Portugais ( Portugal )

J’entends beaucoup de bien de de cette application. Mais, comme toutes les autres vous ne proposez que le portugais brésilien.. a quand l’option portugais du Portugal svp ? Ce serait un plaisir de rejoindre la commu 😱

Response from developer

Merci pour votre retour. Nous venons de transmettre cette demande linguistique en votre nom pour évaluation et éventuelle utilisation future.

Slop

Just a bunch of AI slop. Barely picks up speech and lessons are boring and repetitive. Not worth the subscription cost. No work went into it whatsoever. Don’t waste your money or time.

Response from developer

Thank you for providing feedback. We are always looking for ways to improve our products, so feedback like yours helps us to get a perspective on things we can do better. We'd also like to gather a little more information. Please reach out and we can look into this further: https://www.rosettastone.com/support