Do not buy
No support , no help even after we have extended warranty
Terrible
I bought this machine 8 months ago paid extra fast shipping and used only 3 months. I cannot connect my internet or the app chat doesnt work. Nobody emails back!!!
Fake company
Please do not buy if you buy you lose your money
Chat feature suddenly stopped working
It’s really disappointing to see that emails are bouncing off for technical queries and the chat support in the app also doesn’t seem to work for reporting issues with the machine. Really disappointing to see such poor services for the app.
Worst Product and Support
I wish that I can give rating below one. I am trying to reach to their support team for more than a month through App Chat, email, Facebook, etc. no respond at all. I reached out to their CEO in Facebook and she doesn’t care to respond to my messages. If the leadership doesn’t care, what we can expect from their lower levels. We can understand their culture now. I recommend that don’t buy this product and get trapped in this.
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Chat feature not working
No way to contact team
Could have option for 0 star
Worst support ever, no one ever responds on chat or email
Simply worst
Simply worst
Really bad customer service
Ordered 5 months ago, don’t know how many years company will take to deliver the product?
App won’t open
Just keep seeing a blank screen
SCAM - Do Not Buy !!!!
One of the worst product I have come across and customer support compliments it by not responding at all. Only option to reach them is thru App and they do not respond, no phone numbers and no response to emails, even to founders. SCAM.
Jawar roti
I don’t know about RIA
All roti is not working good and always sine learning modes
I am tire of this app and roti maker.
Roti is in uncooked
All roti is not working good and always sine learning modes
I am tire of this app and roti maker.
Roti is in uncooked
Jawar roti
I don’t know about RIA
All roti is not working good and always sine learning mode
I am tire of this app and roti maker
All roti is not working good and always sine learning mode
I am tire of this app and roti maker
Customer service is very bad
Hi - My Rotimatic dough catcher got struck. I reached out to Rotimatic using multiple channels but it’s vain.
Garbage App and Garbage Machine
Should have listened to all the other comments. It’s a garbage app by a garbage company. Machine broke 1 month in, I’m under warranty but it does not matter since you cannot reach anyone from support. DO NOT BUY.
Pathetic Customer Care
Support team is really pathetic for this machine… chasing from months to get right support.
Worst customer service
I am facing issues with machine and there no other way than chat in app to connect to customer service. For weeks there is no response in chat hence you are stuck with machine even though it’s in warranty. Do not buy this product, if it works then you are lucky, if not then it’s headache and mere frustration.
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Not able to support struggling customers
I have tried every possible way to connect but none of the channels help to talk to agents leaving me in frustration.
Machine issues- lack of support
While using the chat function on the app, it asks me to update the app. Even on the updated app it just keeps asking me to update the app and nobody responds to the chat. My machine has been broken for a month. And zero response from the team.
Nonexistent customer support
Buy at your own risk. They have fancy YouTube videos and influencers trying to sell the product but unfortunately, once you buy, there is no way to reach or chat with a live human. I just wanted some basic tech support, but their app is horrible. You have been warned. Stay away from the company.
Worst team and it just a fraud
I bought this machine almost three and a half months ago, I have not received my machine, there was a significant price difference after I purchased, i was not able to cancel my order, i didn’t receive my price difference that they promised me to pay back, and now my machine just shows on hold, i want to cancel this stupid machine and just want to get my money back, but now they dont respond me on any if the platforms. One start because we have to choose the star. Otherwise these people deserves 0 stars, for so much stress they put me through my post partum with a baby in my hanf.
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