Royal Enfield App Reviews: Is It Legit?

Customer Experience

Positive experience15.5% of reviews
Neutral9.1% of reviews
Negative experience75.5% of reviews

~ Based on 110 written reviews from the US App Store.

Is Royal Enfield App Safe?

Royal Enfield App has mixed safety signals based on user ratings. AppsHunter Safety Score for Royal Enfield App is 67/100.

This assessment is based on 30 user ratings, with an App Store average of 3.3/5.

Safety Analysis

55.6% of ratings point to a safe experience
3.7% of ratings suggest some concerns
40.7% of ratings point to a risky experience

~ Based on 27 App Store ratings for Royal Enfield App.

Is Royal Enfield App Legit?

Royal Enfield App appears to be a legitimate app. AppsHunter Legitimacy Score for Royal Enfield App is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useless

Most of the settings are greyed out and do nothing.
Everything about my Royal Enfield experience, including the junk bike, has been negative.
If it has Royal Enfield on it, it’s probably junk. Avoid.

Edit - In response to the developers comments, there has never been any follow up to my emails from your pathetic customer support. It doesn’t exist.
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Screen

So we really need to keep on the RE app screen?? It worked for 6 months a year ago, where we could run Google Maps navigation and still be
Able to change tracks and volume, now as soon as you leave the app there is disconnection.

Laggy + overheating

Dash is laggy sometimes i miss turns because of the latency , and the phone get extremely hot battery is draining fast too for a short 30 km trip ... please fix this

Add some features in app.

Please add an option to the Royal Enfield app that shows the bike's current mileage and the range based on the current fuel level, this would make riding much more convenient.
Thanks

Response from developer

Thank you Vickymirza, the Royal Enfield app is made by riders for riders and your support and encouragement only makes it better. Regards, Royal Enfield

Extremely disappointing experience

The Royal Enfield app keeps disconnecting from my bike within just a few minutes of connecting. This happens repeatedly, making the app practically unusable.

Both the bike firmware and the app software are fully up to date, so this doesn’t appear to be an update-related issue.

For a premium motorcycle brand, I expected a much more stable and reliable connected experience. Please fix the connectivity and Bluetooth issues — the current experience is extremely frustrating and disappointing.
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Response from developer

Hi nraj4, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Unable to login

Unable to login to my account. Separate login option is not seen anywhere. Only the create account option is seen. When I fill the required details it says "user already exists please login", Big question is WHERE and how if I don't see the login option. Going to buy my first RE and seeing this. By the way exactly the same problem with the website also.
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Response from developer

Hi Ravibhushan K, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Order and transaction

Team,
A few weeks onwards your order and transaction are not working, could you please check on this, so we will know the status of delivery.

Worst after sale service

I genuinely regret buying a Royal Enfield Hunter 350. The product experience has been extremely disappointing, and the service experience has been even worse.

Anyone considering buying a Hunter 350—please think twice. At this point, even a Splendor feels like a better choice for peace of mind, rather than repeatedly running to the service centre.
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Response from developer

Hi Bunny-0_0-, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Sem função e com erros

Aplicativo fraco, sem as funções e com erros de conexão.

Response from developer

Hi Felipe Isidorio, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Extremely frustrating app bug

The Royal Enfield app has a really annoying bug: if the phone screen turns off, the app is closed, or you briefly switch to another app, it takes you all the way back to the home screen when you return.

For example, I was trying to book a service and was entering my address. I had to switch to Google Maps to check the address, and when I came back to the Royal Enfield app, the entire booking screen was gone and I was back on the app’s home page. I had to start the whole process again.

This is incredibly frustrating, especially for something like service booking where you may need to check an address, OTP, location, or other information in another app.

Please fix the app’s state/session persistence so it remembers the screen and progress when users temporarily leave the app. This should be basic functionality in a modern app.
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Response from developer

Hi gødśpèed, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Good but improvement needed

Using since last 5 months, not that worth like connect mobile phone screen but even in small screen works well, my issue is : when the company is Indian and specially device for motor bike then should show the bike route only, experience many times show the car roads, and in India many highway or express road where bike not allowed
So once connect it shows only bike road as google map show.
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Useless

The app is basically useless, which makes the Tripper dash mostly useless. If I need to keep my phone open to use maps, music, etc., then why do I need the Tripper dash? I don’t.

Funcionando bem!

Baixei e testei.
Dentro da cidade funcionando muito bem! Inclusive com a tela do celular desligada... Não hpuve desconexão nenhuma vez!

Já em rodovia ainda não testei, farri uma viagem longa na próxima semana e depois dou um Feedback!

Celular: iphone 13 pro max
Moto: Meteor 350

Response from developer

Thank you DiinhoJrr, the Royal Enfield app is made by riders for riders and your support and encouragement only makes it better. Regards, Royal Enfield

Horrível

Perde a conta repetidas vezes, perde a sincronização com a Himalayan 450, aplicativo se mostrou inútil e decepcionante. Pois a propaganda da Royal durante a compra mostra que tem várias funcionalidades, uma inverdade pois o app não faz nada. Seria melhor deixar a moto conectar direto com aplicativo oficial do Google maps. Achei que o aplicativo da Royal fosse mais integrado ao painel da moto. Deveria permitir configurar o painel, e coletar dados diretamente dele. Ou pelo menos funcionar o que é prometido.
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Response from developer

Hi E.S BR, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Need to reconnect every time

Need to scan the code every time, bad functionality

Response from developer

Hi iat.pedro, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Very Poor & Buggy App

This is honestly one of the most useless apps I have used. I have been trying to check my bike’s service history for the last one month, but every time I open the service history, it simply shows “Something went wrong.”

What is the point of having a service history feature if it doesn’t even work? I have tried multiple times, but the issue is still the same.

Royal Enfield needs to seriously fix this app and its service history feature. Very disappointing experience.
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Response from developer

Hi Rupinder sohi, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Just a map

It’s just a worse version of google maps…where is everything else?

Tripper Pod Connectivity

I like the tripper pod connectivity and it works very well in my royal enfield classic 350. Need to improve the navigation instruction such as exact direction for circular bridges with multiple way in top always shows same symbol and confusing. Also one suggestion to include estimated time to reach the destination in tripper pod.
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Response from developer

Hi Balaji KC, thank you for your review and rating, do share your feedback with us at reprimesupport@royalenfield.com and support@royalenfield.com so we can make your Royal Enfield application better. Regards, Royal Enfield

Perfect but little problem I cant see my bike delivery track order option please clear the issue app

All Good And Easily To Use

Response from developer

Thank you Jay’s Mark2, the Royal Enfield app is made by riders for riders and your support and encouragement only makes it better. Regards, Royal Enfield

The connect keeps growing

Just 3 days back , I took delivery of my 4th Enfield. This time it’s Himi 450. As always the connect was there in the heart, and when one went close to and on the bike, it is now further enhanced with the seamless connection through the phone screen too. As with wingman in my new Himi, I can see it and connect with it all the time , any time.
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Response from developer

Thank you sam on ride, the Royal Enfield app is made by riders for riders and your support and encouragement only makes it better. Regards, Royal Enfield