Royal Enfield App User Reviews

Customer Experience

Positive experience14.1% of reviews
Neutral9.9% of reviews
Negative experience76.1% of reviews

~ Based on 71 written reviews from the US App Store.

Is Royal Enfield App Safe?

Not enough ratings yet to assess Royal Enfield App.

Is Royal Enfield App Legit?

Royal Enfield App appears to be a legitimate app. AppsHunter Legitimacy Score for Royal Enfield App is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wrost

I called the Royal Enfield service center around 50 times and also sent several messages, but I received no response. They only replied to one message to ask for my bike number, and after that, there was no communication at all. This is the worst customer service I’ve ever experienced. I just needed a front mudguard and shocker covers for my bike, but their service is absolutely terrible.
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Response from developer

Hi Ajan aya, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Consumo de bateria e bloqueio do celular

Consumo de bateria muito alto do celular devido a não possibilitar o bloqueio de tela !! Esta eh uma atualização muito aguardada por todos o clientes ! Foquem nisso !

Response from developer

Hi Renan salenave, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Péssimo

Péssimo aplicativo, parece de fundo de quintal, lento, cheio de bug, vergonhoso.

Response from developer

Hi Jorge. BH, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Good idea, terrible implementation

Battery drain is severe. The app runs your phone hot the entire ride – screen on, constant processing.

The connection drops constantly. Mid-ride, without warning. And when it does, good luck getting back in – the app randomly logs you out and forces you through an emailed verification code to get back in. On a ride. Where you’re on a motorcycle.

If you’re in the US, you’re also getting a gutted version of the app. The features RE advertises? Not here. You get routing and not much else. No explanation, no timeline, no acknowledgment.

And the latest Tripper dash firmware update removed the blue route line from the display. The one visual confirmation that navigation is actually working – gone. Nobody asked for that.

Royal Enfield built a beautiful motorcycle and a capable dash. Then they shipped software that disrespects both. The community has been vocal about these issues for a long time. RE has been silent.

Do better.
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Muito ruim

Desloga o tempo todo e precisa fazer conexão com o painel toda a vez que resolve usar.

Response from developer

Hi orogermachado, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Service is not getting updated

My service history is stuck at yet to be assigned but my service was done in April 2026 since then it has been stuck service centre guys are sayings it updated already i cant book my future services

Response from developer

Hi Judit, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Does not work half the times

I tried booking service from the app but it doesn’t load the page, tried everything

Aplicativo feito a facão

Tem muitos pontos a melhorae

Response from developer

Hi Cayque Cintra, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Limited functionality

No use to connect with bike as if the phone is locked you can’t see maps on the bike navigation and if the phone is unlocked the battery drains like hell.
Can’t even invest on a good app then why give a digital screen on bike tell the consumer the issues with your app before you tell them to go with a digital screen on bike at a higher price
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Response from developer

Hi Achamoli, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Phone locking during Navigation

Still can't use the navigation feature by connecting my iphone,because of the rapid battery drain because i can't lock my phone..Why the new update of the app including this resolved problem not getting

Response from developer

Hi Nav pblm, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Worst App

Very disappointing experience with the Royal Enfield iOS app.

I booked my motorcycle 45 days ago, and the dealership told me that I could track the complete booking status through the app. Unfortunately, the app has provided absolutely no useful information since the day I booked.

After signing in, my profile details such as my name, phone number, and account information are either missing or not displayed properly. More importantly, there has been no update on my booking status at all. The tracker is completely useless and gives me no confidence about the delivery process.

An app like this should provide real-time updates and transparency to customers, especially after booking a vehicle. Instead, it leaves customers dependent on repeated calls and emails to the dealership.

Royal Enfield should seriously improve the app’s stability, fix the iOS issues, and ensure booking information is updated accurately. Right now, the app adds no value to the customer experience and is one of the most disappointing parts of my purchase journey. 
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Response from developer

Hi Shreyas 29, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

App disconnects

App automatically disconnects when I lock my mobile. I am using this only for music controll not map control. It was working fine before the recent update. I have checked all the settings in my mobile and everything looks fine. Due to high usage of RAM, iPhone suspend the app it seems. I use iPhone 16 Plus. Kindly look into this issue and resolve it.
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Response from developer

Hi Kamal@16, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

app disconnections

Music controls were working properly before the latest update. After updating the app on iPhone, the connection frequently disconnects when the phone is locked. Please fix the iOS Bluetooth connectivity issues with Tripper Dash.

Response from developer

Hi Murali6631, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

General review

So far so good this app
I am able to navigate easily through the app, can book service appointment via app and i have heard navigation wise this app is not performing, well so far no issue faced.
Well designed.

Response from developer

Thank you Himankrawat, the Royal Enfield app is made by riders for riders and your support and encouragement only makes it better. Regards, Royal Enfield

RE App Features

I love the app and someone can call it crazy but having an App support was the main reason I bought my bike. But there are scope to improve and I am sure as RE is rising they are also improving. Some improvements needed are native offline data must be made available to riders and removal of 3 months cap. I would like to access my entire bikes history and not just last three months trip’s. RE please if someone is genuinely listening then make these improvements.
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Response from developer

Thank you insightvinay, the Royal Enfield app is made by riders for riders and your support and encouragement only makes it better. Regards, Royal Enfield

New update keeps disconnecting

iOS :
Switch apps to view maps or anything causes disconnect

Response from developer

Hi spentfuel235, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

RE app is as old as RE

Worst App ever seen for a motorcycle. It used to be bad but after recent update it is finally the worst two wheeler app. Disconnects automatically, does not connect automatically. Can't turn off phone screen during navigation causing phone to overheat. No OTA updates for more than 2 years. They should give tutorials on "How to make a bad app 101"
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Response from developer

Hi Trussh, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Bugs

Make it simple , the it team please see your official Website

Response from developer

Hi Debashish1986, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Segundo plano

Pelo amor de Deus, já passou da hora de vocês adicionarem a possibilidade de bloquearmos o device com o mapa espelhado no Tripper Dash, todos sabemos que vocês são capazes. A impressão é que vocês apenas não querem mesmo… é muito frustrante a experiência de ter que deixar o device desbloqueado no bolso com risco de explodir o celular por superaquecimento em viagens na estrada!
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Response from developer

Hi Nogueiriinha, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield

Can’t lock phone when using map

Like others have mentioned the phone cannot be locked when using the map, which really kills the battery and makes accidental touches happen. Otherwise I really like the app and it’s useful for the navigation aspect but definitely not something I will use all the time because the few times I have used it my phone rapidly dies or will randomly disconnect in the middle of a ride because I moved away from the RE app somehow.
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Response from developer

Hi Jeffster06, we’ve taken note of the issue you’re facing. Please share your concern with us, along with your contact details at reprimesupport@royalenfield.com and support@royalenfield.com. Our team has been aligned to help you right away. Regards, Royal Enfield