Add member details before booking in advance.
I would like to suggest to add feature to enter the details of pilgrims in advance. On the day of booking instead of adding details manually we can just select from the members we added in our profile. So we will not make any mistakes and it will not be in hurry while booking. So that we don't have to struggle while booking our tickets.A lot of people add their details just before booking and these making us to stand in queue during the process of booking tickets. Sometimes the app just gets stuck too. Please work on this for a smoother and friendly booking through app.
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The worst
Being a regular (almost every month) devotee.. every time it is the same.. “log off … retry..book another slot “””
The worst the worst .. though I have got less than 2 minutes wait time and though there were more than 1500 tickets available in each hour. It never allowed me to book. What’s the point in sitting in advance -and trying for booking Darshanam tickets????? Earlier.. about a year back it wasn’t that bad. We heard many complaints on 300 rupees Darshanam ticket booking also. If someone is manipulating (I believe, it shouldn’t be), then Gid is there to punish them.
The worst the worst .. though I have got less than 2 minutes wait time and though there were more than 1500 tickets available in each hour. It never allowed me to book. What’s the point in sitting in advance -and trying for booking Darshanam tickets????? Earlier.. about a year back it wasn’t that bad. We heard many complaints on 300 rupees Darshanam ticket booking also. If someone is manipulating (I believe, it shouldn’t be), then Gid is there to punish them.
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Lot of issues
IOS app, unable to update my profile details. It’s been like that for over 3-6months now.
Doesn’t work properly
The app repeatedly asks me to update my profile every time I open it, but it doesn't provide an option to add my gender, and the **Save** button never becomes enabled, making it impossible to save my details.
I also faced issues while booking Special Darshan tickets. Even when slots were shown as available, the booking never completed.
Another major issue is the Date of Birth selection. Every time I try to scroll through the years, the date picker closes automatically, forcing me to start over. This makes it nearly impossible to enter the correct date.
Overall, this has been an extremely poor user experience. Basic features like profile updates, date selection, and ticket booking should work reliably, especially in an application handling time-sensitive bookings. The app appears to have serious usability and quality issues that need immediate attention.
I also faced issues while booking Special Darshan tickets. Even when slots were shown as available, the booking never completed.
Another major issue is the Date of Birth selection. Every time I try to scroll through the years, the date picker closes automatically, forcing me to start over. This makes it nearly impossible to enter the correct date.
Overall, this has been an extremely poor user experience. Basic features like profile updates, date selection, and ticket booking should work reliably, especially in an application handling time-sensitive bookings. The app appears to have serious usability and quality issues that need immediate attention.
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Unable to book TTD tickets
I logged in to the TTD booking portal at 10:00 AM on the scheduled booking date. At the time of login, the portal displayed an estimated waiting time of only 3 minutes.
After gaining access to the booking page, I noticed that only 9 tickets had been booked out of the total 398,000 tickets available. However, despite repeatedly attempting to book a ticket, I was unable to complete the reservation. Each time I proceeded to the payment stage, the system displayed a message stating that the selected slot had already been booked by another pilgrim.
This situation is quite concerning, as tickets appeared to be available, yet it was impossible to complete the booking process. I request your team to kindly investigate this issue and clarify why pilgrims are encountering such errors despite logging in on time and attempting to book available slots.
I would appreciate your response and any assistance in resolving this concern.
Thank you for your time and support.
After gaining access to the booking page, I noticed that only 9 tickets had been booked out of the total 398,000 tickets available. However, despite repeatedly attempting to book a ticket, I was unable to complete the reservation. Each time I proceeded to the payment stage, the system displayed a message stating that the selected slot had already been booked by another pilgrim.
This situation is quite concerning, as tickets appeared to be available, yet it was impossible to complete the booking process. I request your team to kindly investigate this issue and clarify why pilgrims are encountering such errors despite logging in on time and attempting to book available slots.
I would appreciate your response and any assistance in resolving this concern.
Thank you for your time and support.
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