RunGap User Reviews

Customer Experience

Positive experience79.3% of reviews
Neutral5.2% of reviews
Negative experience15.5% of reviews

~ Based on 406 written reviews from the US App Store.

What users say

Is RunGap Safe?

RunGap - Workout Data Manager appears safe based on user ratings. AppsHunter Safety Score for RunGap is 96/100.

This assessment is based on 5,920 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.1% of ratings point to a safe experience
2.1% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 5,920 App Store ratings for RunGap.

Is RunGap Legit?

RunGap - Workout Data Manager appears to be a legitimate app. AppsHunter Legitimacy Score for RunGap is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useful utility

With so many fitness apps out there, this utility was incredible at getting everything synced together, and keeping it synced!

The best! Fixes all the sync challenges!

I am not some super athlete but just a guy that likes to track my movement and exercise. I want to have data to spot trends and for who knows what in the future. The software of many devices frequently support synching with one another, or even with Apple Health. I use three devices and/or systems - Polar Flow, Concept 2 and Apple Health. Some of those support syncing to one, but not the others. Some support syncing but it’s frequently unreliable and just stops working. Run Gap to the rescue - I know have all the sync capabilities in those three system disabled and I use Run Gap as the orchestrator - pulling data from all three and synching it around to the others. It supports so many more systems that I don’t use too. This app is wonderful.
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A bit useless now

I’ve been using this as app for years, I love the quick filter option and how I can choose when I upload to Strava, but they’ve removed the option to share runs natively on what’s app /sms

Paywall for the main use case

You need to buy a recurring subscription even to do manual sync, which kills the whole purpose. Automated sync is understandable; even to do a manual export, I have to pay for a subscription. A one-time minimal fee is fine for manual sync, but a subscription is required for most features one won’t even use.
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Response from developer

Subscriptions fund the development, maintenance, and support of the app. Without them, the app would not exist.

I want this to work

Good in concept, but hard to use and I can’t get it to work :/

Full control and insights

Great app for managing all your sources of workout data, and providing more details/insights on your activity. This app makes importing from Garmin to Apple less tricky

Monthly fee to write to apps

Not clear before download that it cost $14/mo to write data to Apple Health. The only reason I was interested was to write to Apple Health but not at that cost.

Very misleading

This app forces you to pay before it allows you to write in other apps.

RunGap product and support

I have been using RunGap on and off for about 8 years now I think and the product have really grown to address the many needs of their clients. Support has always been top notch with excellent communication and feedback when needed.

Great App!

Great app. Simple to use. Bridges the gap for data uploads between various apps. Also, customer support is wonderful.

Meilleur moyen de transférer NRC vers Strava

Merci aux devs de RunGap !
Je cherchais un moyen de transférer mes activités Nike Run Club sur Strava. J’avais suivi un tuto sur Reddit pour les récupérer en .tcx mais lorsque je passais par l’outil d’importation Strava, les données étaient complètement corrompus (mauvaises distances, pace…).
Finalement j’ai opté pour RunGap via des recommandations sur Reddit, et je ne regrette pas ! Il faut payer (5€ pour l’abonnement minimum) mais il faut récompenser le travail des développeurs. Merci à eux toutes mes activités se sont importées correctement et sans erreur.
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Superb

Thankyou for making it easy for me to get my Apple Watch activities into Garmin.

Excellent application

If you are looking for an app that sync all activities across workout equipment. This is it !

Zuverlässig und mit tollem Support

Ich nutze die App hauptsächlich, um meine beiden Welten, Garmin und Polar, zusammenzuführen. Das geht problemlos! Den Support habe ich auch schon genutzt, als ich nach einer Neuinstallation scheinbar inkonsistente Daten hatte; das war aber nicht so, die App tat was sie sollte, und ich bekam die erklärenden Hinweise innerhalb weniger Stunden vom Support! Herzlichen Dank nach Dänemark!
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love love love!

love is all i have for this app! very happy with it and its support (:

Good App but with Glitches

Very good at pulling out the data from other apps such as Strava. Pushing down to Garmin Connect for example is a challenge. Need to select each activity-share it-disable Garmin Connect- enable it. Only then workout is visible in Garmin Connect.

Response from developer

We're sorry this happened! It's definitely not the intended experience, and we want to make sure you get the most out of RunGap. Please contact support@rungap.com so we can investigate and fix this for you instantly. We'd love to turn this around for you before you update your rating. Thank you!

garmin conect error

가민 연결 안됨 6,600원 환불해주세여

Response from developer

Please contact support@rungap.com before leaving a review so we can assist you. Most issues are resolved instantly. Note that this problem was fixed in version 26.7; updating the app should resolve it.

Parfait !

Facile à utiliser et fonctionne vraiment bien. J’ai pu réunir mes infos provenant de Runtastic/Running, Strava et Fitbit sans problème. Pour l’exportation vers une plateforme, le système détecte les doublons. Gain de temps énorme. J’étais tellement content que j’ai pris la version payante un an pour remercier les développeurs. C
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Works just fine on a Mac

I’ve used RunGap on an iPad and iPhone for many years. It’s easily the best app for managing sports data on any platform, including the Mac. I have just bought a MacBook Neo, and it works absolutely fine.

Cheating

You have been waiting for half a day for data import, and then it turns out that you have to pay!

Response from developer

Subscriptions are what keep the app developed, maintained, and supported over time. It’s also clearly mentioned in the App Store description that exporting requires a subscription. Sorry if that part was missed. Hopefully you’ll find an option that better fits your needs - and your budget. I get that you’re frustrated - if throwing out “cheating” makes you feel better, suit yourself.