Smooth Experience
Response from developer
Thank you so much for sharing this, especially after reading earlier reviews. We've worked hard to improve, and it's great to hear your notarization was quick and that our WhatsApp support helped. Thank you for giving us a chance!
Terrible Execution
Response from developer
Hi, thank you for flagging this, and sorry for the slow reply. We take stability seriously, especially during notarization. Our crash monitoring hasn't shown any major crash patterns, which suggests this may be specific to your device or setup. We'd like to understand what's happening. If it keeps happening, please email us at support@rupeeflo.com with your phone model, iOS version, and which part of the app you were in at the time, and we'll take a look. We've also launched a web version of the notarization flow on our website. If you'd prefer to complete notarization in your browser, please try it.
Worst service
Response from developer
Hi, sorry about your experience and for the slow reply. We understand how frustrating it is to wait for help and then not get a clear answer on your refund. We'd like to look into what went wrong. Please email your details (registered email or phone number, and the date of your refund request) to support@rupeeflo.com with the subject "App Store review". We'll review your case and get back to you with a clear update on your refund.
Unable to download Notarized documents and horrible support
Response from developer
Hi, sorry for the wait after your notary call. Eight hours isn't the experience we aim for. After a notary session ends, our team checks that the notarisation is completed correctly, then shares your documents within 2 hours. If your issue still isn't resolved, please email your details to support@rupeeflo.com, and we'll help you right away.
