SBNRi
Response from developer
Thank you for your feedback! We’re glad to hear that you found the app useful and that it provides a good summary of your portfolio. We’ll continue working to make the experience even better for our NRI users.
Scam
Response from developer
Hi, We’re sorry to hear that you felt something was suspicious. SBNRI is a fully compliant and RBI-regulated NRI investment platform, and your data and documents are handled securely as per industry standards. We would love to understand what made you feel this way so we can resolve it immediately. Please reach out to us at support@sbnri.com, and our team will assist you right away. Your feedback is important to us, and we’re here to help.
Service sucks!!
I am writing to express my dissatisfaction with the PAN card service I recently purchased. I paid a total of $130, along with an additional $57 in charges, under the expectation that your service would significantly simplify and handle the application process.
However, after two weeks, I have been asked to complete additional forms, correctly format and attach photographs, and submit the documents myself for mailing. This appears to be a process I could have managed independently, making the value of the service unclear.
Given that I am now required to handle most of the application steps on my own, I do not see the benefit of continuing with your service. I kindly request a full refund of the amount I paid.
Response from developer
We’re sorry for any confusion caused and understand your concern. As an NRI-focused platform, our goal is to make financial services simpler and fully compliant for NRIs, and we certainly do not want our users to face any inconvenience during the process. A signature on a blank sheet may be required as part of the KYC verification process to meet regulatory compliance requirements for NRI accounts. These steps are followed only to ensure proper verification and to protect our users. If you have any concerns, please feel free to share your details and our team will be happy to review and assist you.
Misleading Timeline & Poor Customer Service
This is extremely unprofessional and misleading. I would never recommend this platform.
